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Playacanela by Senator

Name: Playacanela by Senator
Address: Avenida De La Morraja , S/N . Isla Canela -Punta Del Moral, Isla Canela, 21409, Spain
Price range: Descubre precios y ofertas para este alojamiento
Rating: 8.6

Avenida De La Morraja , S/N . Isla Canela -Punta Del Moral 394 m from the centre of Isla Canela

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Highlighted Facilities and services

Wifi and Internet

Spa and wellness

Swimming pools

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Check-in and check-out times

Check in

From 12:00 h to 18:30 h

Check out

From 08:00 h to 12:00 h

Playacanela by Senator Avenida De La Morraja , S/N . Isla Canela -Punta Del Moral

Hotel location

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Accommodation features

Pet-Friendly

Pool

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Facilities and services

Main Areas

24 h reception

Heating

Air-conditioning in the main facilities

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar

Wifi and Internet

Wi-Fi

Free Wi-Fi in common areas

Wi-Fi (to be paid at reception)

Spa and wellness

Massage Parlour

Body and Facial Care Treatments

Swimming pools

Indoor swimming pool

Outdoor Pool (summer)

Main Hotel Services

Games room

Car Hire

Currency exchange

Hairdressing salon

Free Luggage Room

Safe at the reception Paid

Facilities

Garden

Balcony

Tennis Court

Ping Pong

Pool table Paid

Lounge with TV

Zona de juegos

Supermarket

Solarium

Darts

Pets

Pet-Friendly on request (check fee)

Transfers / Transfer

Shuttle to the airport (check fee)

Transfer to the airport

Activities

Mini golf

Children and animation

Live entertainment

Parking

There's a car park close to the accommodation available with extra charge

Pet Policy

This accommodation allows pets with the following conditions:

Maximum weight allowed: 25 kg per pet

A €25 cleaning fee will be charged at check-in. The pet fee is €12 per night of your stay.

One pet is allowed per room.

"Traditional" pets such as dogs and cats are welcome.

Your pet will not be allowed in the main areas and must remain in the room.

Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Playacanela 4* is a stunning Arabian-style hotel in Punta del Moral and offers colorful rooms with furnished balconies.

The outdoor pool is surrounded by palm trees and features water Water Water Slides and bridges. The Playacanela is located right next to the beach, on the Costa de la Luz, and features a hot tub and indoor pool. There is also miniature golf and a ping-pong table.

The buffet restaurant serves international specialties for breakfast, lunch and dinner. Hotel Playacanela has several bars. Outside there is a spa and wellness center.

The Playacanela Hotel is located between the border with Portugal and Ayamonte. The hotel is 20 km from Vila Real de Santo Antonio.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

8.6

Very good

Based on 51 reviews

Photos shared by our customers

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Select a topic to see specific reviews

Staff(15)

Rooms(13)

Food(11)

Cleanliness(8)

Facilities(6)

Activities(6)

Location(4)

Breakfast(4)

Elevator(3)

Reception(2)

Gastronomy(2)

Pool(2)

Customer service(2)

Beach(2)

Bar(2)

Car Park(2)

Water Slides(1)

Noise(1)

Age of the hotel(1)

Bedbugs(1)

Real reviews

All reviews have been carefully checked and verified.

Real reviews

All reviews have been carefully checked and verified.

9.4 Luis Travelled with couple July 2026

La atención en recepción es formidable

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Excellent

7.7 Victor Travelled with family July 2026

El personal del hotel buenísimo,la comida de calidad aunque escasa en variedad, ubicación buena ,habitación grande,aunque le falta limpieza.

Es imposible coger una hamaca o silla en la piscina, dentro del agua hay sitio fuera no. Hay demasiada gente .los baños de las habitaciones necesitan una reforma. Imposible aparcar el coche por las calles de alrededor.el hotel tiene parking de pago.

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Good

9.7 Marco Travelled with family July 2026

Localização, infraestrutura do hotel

Poucas sombras na piscina

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Excellent

8.9 Sónia Travelled with family July 2026

A localização é top.

A limpeza do quarto devia ser melhorada. Nas 3 noites não existiu limpeza do chão do quarto por exemplo nem dos copos de mini bar utilizados e não se justifica.

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Very good

9.4 Roberto Travelled with family June 2026

Todo perfecto.

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Excellent

6.6 Carmen Travelled with family June 2026

Lo que más nos ha gustado las piscinas y el personal de animación bien ganado se tienen el sueldo tienen que hacer de todo.

La comida malísima no está buena, poco variada. La limpieza regular las habítaciones rapidas poca limpieza en general. No hay actuaciones externas para los huésped siempre son los animadores los que hacen algo por las noches para animar varios días allí aburre.

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Good

9.7 Manuel Angel Travelled with couple June 2026

El personal del hotel

La temperatura de las comidas

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Excellent

4.7 Daniela Travelled with family June 2026

Para crianças os escorregas são ótimos, apesar de ser muito difícil ter uma espreguicadeira em qualquer período do dia. A praia é bastante perto e de fácil acesso. Staff muito simpático. O pequeno almoço era sem dúvida a melhor refeição.

Não era feita a limpeza de quarto, limtavam-se a fazer as camas e nada mais, logo no primeiro dia já estava cheio de areia, e assim permaneceu até ao final da nossa estadia. A comida para além de fraca qualidade também não tinha diversidade. Acho que era interessante ser um dia a comida de um país diferente, á semelhança do hotel que tivemos no ano passado, resultou muito bem. Os snacks de lanche também não eram os melhores e sempre a mesmo coisa. Outra sugestão seria, no local do lanche ter pratos de papel para poder levar para fora. Acho que o valor pago foi superior á qualidade do serviço em geral.

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Basic

9.4 Reine Travelled with family June 2026

Equipo de animación (Rocío super!!) Aquagym, la amabilidad de recepción. Buffet de desayuno genial. Espectáculos. Buenas limpieza de habitacion

Más variedad en buffet de comida. No hay control real de ocupación en las hamacas la gente deja la toalla a las 10.00 y se queda todo el día ahí aunque no estén presentes. Normas de piscinas: se meten con camisetas de algodón en la piscina no con las de piscina o playa xa evitar el sol ,se meten con gafas de sol y de la vista de cristal. En las colas del buffet no respetan turno pero eso va en la educación.

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Excellent

9.1 José Antonio Travelled with family June 2026

Personal encantador, tanto animación, camareros, cocineros, personal de limpieza... Buffet rico y con mucha variedad. Muchas actividades para divertirse, y piscina y parque de agua también bien. Acceso a una playa magnífica por una pasarela directa. Dispone de dos destination charger de tesla, cargó a 9W, uno estaba fuera de servicio eso sí.

Si acaso el ventilador de la habitación es algo ruidoso

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Excellent

6.3 Adolfo Travelled with couple June 2026

El hotel El rago generales no está mal

El buffet es escaso y de poca calidad

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Average

9.4 Soraya Travelled with family June 2026

Habitaciones super grandes, dos camas y una cuna, y había todavía espacio para moverse. Super limpio todo. Persona muy atento. Frente al mar. Todo de 10

La comida, aunque hay variedad es muy repetitiva y en nuestra estancia uno de los que se encargaba de la parrilla no la limpiaba, por lo que la carne estaba con trozos quemados de la suciedad de la parrilla

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Excellent

8.3 Cesar Travelled with family June 2026

El personal aunque le falta experiencia son muy amables y dedicados nos hemos sentido muy bien atendidos, quería dar una mención especial al servicio de limpieza, al equipo de animación (pura alegría y entrega a sus clientes) y en las comidas a todo el servicio de sala y en especial a Isaac que nos atendió muy eficaz y cordialmente e incluso nos ayudó de manera altruista para movernos por la zona.

Las instalaciones en general necesitan más cuidado (hay solo dos ascensores y uno esta roto continuamente, nuestra habitación tenía la cama con las patas sueltas, la ventana cerraba mal, en la piscina sombrillas y hamacas rotas... etc), nada preocupante para turbar tu estancia y disfrutar de tus vacaciones pero sí es un punto a mejorar siendo un 4 estrellas.

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Very good

8 Jesus Travelled with family June 2026

Bien situado, buenas comidas con variedad, personal muy amable, en general notable.

En las habitaciones había algunas hormigas a veces, siendo una tercera planta. De los dos ascensores uno estaba casi siempre estropeado. Por lo demás bien.

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Very good

9.4 Quique Travelled with family June 2026

Trato fantástico, animacion muy buena, buffet variado y una gran localización a pie de playa!

Pondria ducha en lugar de bañera en las habitaciones

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Excellent

7.1 Isabel Maria Travelled with couple June 2026 What we liked most was the attentiveness, warmth and closeness of the hotel staff.

Lo que más nos ha gustado es la atención, simpatía y cercanía del personal del hotel.

What we liked least were several things: - One is that, being a 4-star hotel, it does not have its own spa and massage service. We had to go to the hotel next door. (By the way, excellent. Isa and Patri were great) - Another is that, being a 4-star hotel, there are still bathtubs and fabric curtains that just end up sticking to your back when you shower. That style is out of fashion now. Very uncomfortable. - Another is that, arriving at a 4-star hotel and opening the room, we found the bed made with the sheets but no bedspread or cushions... It gave the impression the room was occupied or that it hadn’t been prepared for us. - And what we liked the least is that, being a 4-star all-inclusive hotel, we had to pay extra to get a packet of Pringles and a Piña Colada, for example. And having a mid-afternoon snack is almost impossible because they are under minimum. The truth is it leaves a lot to be desired compared with other All-Inclusive hotels.

Lo que menos nos ha gustado son varias cosas: -Una que siendo un hotel 4**** no tenga un spa y un servicio de masajes propios. Tuvimos que ir al hotel de al lado. (Por cierto estupendo. Isa y Patri geniales) -Otra que siendo un hotel de 4**** aún tengan bañeras y cortinas de tela que lo único que hace es pegarse en la espalda cuando te duchas. Eso ya no se estila. Incomodísimo. -Otra que siendo un hotel de 4**** al llegar y abrir la habitación nos encontramos la cama en las sábanas. Ni una colcha, ni unos cojines... Nos dió la impresión de que la habitación estaba ocupada o qué no la habían arreglado para entrar nosotros. -Y lo que menos nos gustó es que siendo un hotel de 4**** y TODO INCLUIDO tuviéramos que pagar suplemento por coger un paquete de patatas fritas Rufles y una Piña Colada por poner un ejemplo. Y comer algo a media tarde es un pa ná porque están bajo mínimo. La verdad es que deja muuuuucho que desear en comparación a otros hoteles Todo Incluido.

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Good

9.4 Encarnación June 2026 At reception Ana is pleasant and helpful, a charm. It’s the first thing we see when we arrive at a hotel, and it’s pleasant to meet a professional like her, the peak of perfection. It’s also important that you are left to choose between dinner and lunch when you are with Half Board It doesn’t matter, you don’t have to announce it; you swipe your card either for lunch or for dinner. The food is of a high standard, and the staff very, very attentive. My room was spectacular, with a very large terrace and views of the harbour, the beach and the marshes, a very large and comfortable bed, a spacious and very bright room. A stay worthy of a Senator. 100% repeatable. The entertainers very friendly and cheerful. Large and varied pools.

En la recepción Ana, agradable y servicial, un encanto. Es lo primero que vemos al llegar a un hotel y es agradable encontrarte a una profesional cómo la copa de un pino. Es importante, también, qué te dejen elegir entre la cena y el almuerzo, cuando vas con media pensión. Es indiferente, no lo tienes que avisar, pasas tú tarjeta o en el almuerzo o en la cena. La comida de categoría, y el personal muyyyy atentos. Mi habitación era espectacular, una terraza muyyyy grande y unas vistas al puerto, playa y marismas, una cama extra grande y cómoda, habitación amplia y muyyyy luminosa. Una estancia a la altura de un Senator. Repetible 100% .los animadores muyyyy apañados y simpáticos. Unas piscinas grandes y variadas

Nada -> Nothing

Nada

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Excellent

8.9 Natalia Travelled with family June 2026 A family-friendly hotel with everything you need and very friendly staff. The buffet is quite good and offers a wide variety of options. The staff is very friendly, always attentive, smiling, and eager to help. We had an all-inclusive package, and since we didn’t arrive in time for lunch on the first day, they let us eat on the day of departure. They also have a courtesy room so you can take a shower before heading home.

Un hotel familiar, con todo lo necesario y personal muy amable. El buffet es bastante bueno con mucha variedad. La amabilidad del personal es muy buena, siempre atentos, con una sonrisa y muy dispuestos a ayudar. llevábamos todo incluido y al no llegar para la comida del primer día nos dejaron comer el día de la salida. Además tienen una habitación de cortesía para que puedas ducharte antes de volver.

We had a large booking for quadruple, triple, and double rooms, but upon arrival, all of them were “Comfort Double” rooms, which consist of two 1.35-meter beds. However, there were no quadruple or triple rooms available, even though they had sofa beds that weren’t set up as beds. It’s true that we requested what we needed at the front desk and they set it up, but I would have liked to arrive and have everything ready.

Teníamos una reserva enorme de habitaciones cuádruples, triples y dobles, al llegar todas eran dobles confort, que se componen de dos camas de 1,35, pero no existían habitaciones cuádruples ni triples, aún existiendo en las mismas sofás cama pero sin estar preparados como cama. Cierto es, que en recepción solicitamos lo que necesitamos y se montó, pero me hubiera gustado llegar y tenerlo todo preparado.

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Very good

7.7 Miguel Angel Travelled with family June 2026 Everything is fine and the staff are very attentive. The only issue is the food, where there was little variety.

Todo bien y el personal muy atento.Solo poner una pega y es la comida donde había poca variedad

The food

La comida

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Good

8.6 Ezequiel Travelled with family June 2026 Todo perfecto, mejoraría y mucho todas las comidas incluido Desayuno, poca variedad y calidad de la comida muy penosa. - English (British): Everything was perfect; I would greatly improve all meals, including breakfast, as there is little variety and the quality of the food is very poor.

Todo perfecto, mejoraría y mucho todas las comidas incluido Desayuno, poca variedad y calidad de la comida muy penosa.

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Very good

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Frequently asked questions about Playacanela by Senator

Does the Playacanela by Senator have wifi connection?

The Playacanela by Senator offers free Wi-Fi in public areas.
The Playacanela by Senator offers Wi-Fi for a fee.
The Playacanela by Senator has Wi-Fi.

Can I stay with a pet at Playacanela by Senator?

Pets are allowed at Playacanela by Senator (on request and direct payment at the hotel). Check the conditions.

What can I do at Playacanela by Senator?

The Playacanela by Senator offers the following activities (some may be for a fee):

Masseur

Does the Playacanela by Senator have a swimming pool?

Yes, Playacanela by Senator has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.

Outdoor swimming pool (summer season)

Does the Playacanela by Senator have a 24h reception?

Yes, Playacanela by Senator has a 24-hour reception.

Is there heating in Playacanela by Senator?

Yes, Playacanela by Senator has heating in the common areas.

Is there air conditioning in the common areas at Playacanela by Senator?

Yes, Playacanela by Senator has air conditioning in the common areas.

Is there a restaurant at Playacanela by Senator?

Yes, Playacanela by Senator has a restaurant.

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TikTok	odin_tt	Tracks and analyzes user behavior.	TikTok	13 months
TikTok	tt_chain_token	Tracks user behavior across pages and sessions.	TikTok	5 months
TikTok	ttwid	Identifies users to deliver recommendations and ads.	TikTok	11 months
TikTok	ttcsid*	This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session.	TikTok	3 months
Spotify	__spdt	Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad.	Spotify	13 months
DoubleClick (Google)	test_cookie	This cookie is used to determine whether the user's browser supports cookies.	Google Ads / DoubleClick	15 minutes
Google	g_state	Stores the user's logout state and is set when using the One Tap popup or automatic login.	Google One Tap	7 days
Google	g_csrf_token	Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks.	Google One Tap	5 minutes
Google	LSOLH	Cookie used to manage the user session and authentication in Google services.	Google	1 year
Google	__Secure-ENID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	13 months
Google	NID	This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience.	Google	6 months
Datadog	_dd_s	Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session.	Datadog	4 hours
Amazon CloudFront	CloudFront-Key-Pair-Id	Used to control access to restricted content in CloudFront.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Policy	Contains the base64-encoded access policy for restricted content.	Amazon CloudFront	Varies by configuration
Amazon CloudFront	CloudFront-Signature	Contains the digital signature of the access policy to verify authenticity.	Amazon CloudFront	Varies by configuration

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