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8.7
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8.7
Fabulous
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Rooms
Superb
Staff
Superb
Hotel Facilities
Superb
Price Quality Ratio
Superb
Cleanliness
Very good
Food
Very good
​Facilities and services
Wifi and Internet
Spa and wellness
Car Park
See all services and facilities
Check-in and check-out times
Check-in
from 15:00
Check-out
before 12:00
Platinum Yucatán Princess Prolongación 5ta Avenida Manzana 20 Lote 006
Hotel location
See map
Accommodation features
Internal parking
Pool
Adult Only
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Platinum Yucatán Princess
Customer photos
Map
Facilities and services
Main Areas
24 h reception
Air-conditioning in the main facilities
Lift
Smoking Area
Restaurant
Restaurant
Bar
Snack bar
Wifi and Internet
Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi
Main Hotel Services
Meeting Room
Laundry Service
Car Hire
Currency exchange
Hairdressing salon
Free Luggage Room
Loungers
Safe at the reception
Door man
Adults only
ATM/cash machine at the hotel
Pets
Not Pet-Friendly
Spa and wellness
Massage Parlour
Sauna
Jacuzzi
Turkish bath
Body and Facial Care Treatments
Thermal bath Extra charge
Facilities
Garden
Balcony
Tennis Court
Fintess Centre
Pool table
Business Center
Supermarket
Nightclub
Car Park
Indoor car park Free
No booking is necessary. Please ask when you arrive.
Swimming pools
Outdoor Pool (summer)
Outdoor pool (all season)
General room services
TV
Coffee-maker
Free Wi-Fi in the rooms
Safe to be paid at reception
Pay mini-fridge
Bathroom
Toilet
Amenities
Shower or bathub
Hairdryer
Magnifying mirror
Other services
Iron
Ironing board
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Facilities and services

Main Areas

24 h reception
Air-conditioning in the main facilities
Lift
Smoking Area

Restaurant

Restaurant
Bar
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi

Main Hotel Services

Meeting Room
Laundry Service
Car Hire
Currency exchange
Hairdressing salon
Free Luggage Room
Loungers
Safe at the reception
Door man
Adults only
ATM/cash machine at the hotel

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour
Sauna
Jacuzzi
Turkish bath
Body and Facial Care Treatments
Thermal bath Extra charge

Facilities

Garden
Balcony
Tennis Court
Fintess Centre
Pool table
Business Center
Supermarket
Nightclub

Car Park

Indoor car park Free
No booking is necessary. Please ask when you arrive. +info

Swimming pools

Outdoor Pool (summer)
Outdoor pool (all season)

Room services

These services are general and may vary according to the type of room.

General room services

TV
Coffee-maker
Free Wi-Fi in the rooms
Safe to be paid at reception
Pay mini-fridge

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer
Magnifying mirror

Other services

Iron
Ironing board

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Platinum Yucatan Princess

This Adults Only accommodation is located in North Riviera Maya, so you can enjoy an exceptional location during your holiday .

The hotel has a variety of services to make your stay comfortable: 24-hour reception so you can be attended at all times, a variety of restaurants offering food from around the world so you can enjoy a delicious breakfast, lunch and dinner during your stay. And amazing shows every night for adults.

It also has a car park lot and swimming pool so you can relax while enjoying the sun. If you prefer, you also have the option to visit the fully equipped SPA. And if during your holiday you don't want to get out of shape, you can access its gym. Great!

Its rooms have TV, safe and a a fully-equipped bathroom with shower or bathtub, amenities and hairdryer.

Don't wait any longer to enjoy a unique holiday at the Platinum Yucatan Princess. Platinum Yucatan Princess!

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.
License number: 0123008e981c5

What our travellers say

8.7
Fabulous
Based on 2 reviews
Select a topic to see specific reviews
Facilities2 50%
Location1 100%
Buffet1 100%
8 Juan Travelled with family October 2023
El hotel está genial quedó por encima de nuestras expectativas. Las instalaciones inmensas con acceso directo a la playa.
Fuera de horario de buffet lo único que ponen son nachos, perritos calientes, hamburguesas y ensalada. Habitaciones limpias pero el mantenimiento en las habitaciones es un poco deficiente.
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Fabulous 9.3 Carmen Travelled with couple October 2023 No comments Superb
Reviews about jump2spain.com
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Jump2spain.com
4.7 out of 5 based on 278 ratings
29/09/2026
Good service i liked
Good service i liked
Madih Mike Laghnimi
31/08/2026
Was the first time to use your…
Was the first time to use your service.used to use Booking. From now I will use your service for all my visits to Spain
Hakim
28/08/2026
Price
Price, booking price, and service were all excellent
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24/08/2026
Very good price & customer service fast response
Excellent in everything
EISSA
27/07/2026
Booking with them has been excellent
Booking with them has been excellent. We asked for an extension to the final payment date and it was approved without hesitation. The booking experience has been awesome.
Dylan
06/07/2026
Booking went smoothly
Booking went smoothly
Cray Dennis
29/06/2026
Was very easy & reasonable price too
Was very easy & reasonable price too
Kay
21/06/2026
amazing
Excellent hotel, very clean and comfortable. The staff were friendly and helpful, the location was great, and we had a very enjoyable stay. I would definitely recommend this hotel and would be happy to return again.
V Production
12/06/2026
Preço e processo de reserva
Preço e processo de reserva
Edite Correia
12/06/2026
Easy to use
Easy to use! Great communication!
Andjela
09/06/2026
Atm jump2spain.com seems good
Atm jump2spain.com seems good Had the best deals Only just booked holiday so hopefully all will be good.
Mark bowater
22/05/2026
Quick and easy!
Quick and easy!
Luc
06/05/2026
Straightforward
Straightforward. Good prices. Will use more often now we have discovered them
Beverly Hurst
01/05/2026
Very good value
Very good value I booked before with jump2spain Very good helpservice Saved a.lot of money I always look at there website before I book somewhere else
Mariet de Kiewit
16/04/2026
Frequent contact and very kind
Frequent contact and very kind
Patricia coyne
08/04/2026
Competitive and easy site to find…
Competitive and easy site to find deals. Hopefully hotel will be good.
Shelley
16/03/2026
So glad I found you ???? great job ???????? I…
So glad I found you ???? great job ???????? I was noticed and asked to be assisted and it was very kind and helpful! Thank you
Tsvetomir
22/02/2026
I was looking for somewhere to stay for…
I was looking for somewhere to stay for my ski trip. Found jump 2 Spain. Incredible prices. Really happy I used them.
Israel
18/02/2026
Recommend
Recommend. Price on this website was the lowest I found. No issues
Artur K
05/02/2026
Very easy booking experience
Very easy booking experience, will definitely use again
Mike T
95.1 % would book again with Jump2spain.com
P
Peter
8 days ago
Very professional and friendly, would not hesitate to use again
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Borislav
9 days ago
Everything is perfect
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Paula
10 days ago
When the hotel told me my booking had been cancelled, you were so helpful and did everything you could to reassure me and worked with the hotel to straighten out the issue. I was really impressed and greatful and despite me not getting a room close by, it want your error and I know you tried your best. I would definitely book with you again
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Heller
11 days ago
Geen contact meer gehad, website prima evenals prijs.
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Kenneth
15 days ago
I’m glad this service was legitimate. There needs to be additional efforts to make Jump2Spain seem more legitimate to potential customers.
M
Moreno
20 days ago
assistenza gentile disponibile professionale
M
Mina
24 days ago
Easy and simple booking
E
Elisabetta
26 days ago
Sono stata contattata immediatamente da un vostro consulente che mi ha dato consigli sulla prenotazione
A
Aleksandra
1 month ago
Very good
R
Richard
1 month ago
Excellent service from jump to Spain
K
Kay
1 month ago
Exceptional reasonably priced and helpful!
D
DH
1 month ago
Booking process is very easy and we were very happy with the deal, highly recomended !
Y
Yvonne
2 months ago
Great customer service replied to every email quickly and was polite
B
Bev
4 months ago
Customer service is great !
M
Matthew
4 months ago
5*
L
Lucas
5 months ago
i like Jump2Spain to offer me great deal in this nice hotel
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Gary
5 months ago
Very good all round
W
Wally
8 months ago
Always keeping you updated. Very much on the ball.
S
Sanita
11 months ago
Good!
R
Robert
368 days ago
Excellent

Frequently asked questions about Platinum Yucatán Princess

Does the Platinum Yucatán Princess have wifi connection?

  • The Platinum Yucatán Princess offers free Wi-Fi throughout the hotel.
  • The Platinum Yucatán Princess offers free Wi-Fi in public areas.
  • The Platinum Yucatán Princess has Wi-Fi.

Can I stay with a pet at Platinum Yucatán Princess?

Pets are not allowed at Platinum Yucatán Princess.

What can I do at Platinum Yucatán Princess?

The Platinum Yucatán Princess offers the following activities (some may be for a fee):
  • Masseur
  • Sauna
  • Jacuzzi
  • Thermal bath
  • Turkish bath
  • Body and Facial Care Treatments

Does the Platinum Yucatán Princess have a swimming pool?

Yes, Platinum Yucatán Princess has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)
  • Outdoor swimming pool (all season)

Does the Platinum Yucatán Princess have a 24h reception?

Yes, Platinum Yucatán Princess has a 24-hour reception.

Is there air conditioning in the common areas at Platinum Yucatán Princess?

Yes, Platinum Yucatán Princess has air conditioning in the common areas.

Is there a restaurant at Platinum Yucatán Princess?

Yes, Platinum Yucatán Princess has a restaurant.

Is there a bar at Platinum Yucatán Princess?

Yes, Platinum Yucatán Princess has a bar.
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