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Helgon Hotel

Name: Helgon Hotel
Address: 8 Rue Massabielle, Lourdes, Hautes-Pyrénées, 65100, France
Price range: Descubre precios y ofertas para este alojamiento
Rating: 7.5

8 Rue Massabielle 809.7 m from the centre of Lourdes

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View 27 photos

Facilities and services

Wifi and Internet

Car Park

Baby cribs

See all services and facilities

Check-in and check-out times

Check-in

from 15:00

Check-out

before 12:00

Helgon Hotel 8 Rue Massabielle

Hotel location

See map

Accommodation features

Internal parking

Pet-Friendly

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Facilities and services

Restaurant

Bar

Opening hours: open 24h.

Snack bar

Breakfast (Buffet)

Lunch (Buffet)

Dinner (Buffet)

Gluten-free food on request

Dairy-free milk on request

Main Areas

Heating in the main facilities

Air-conditioning in the main facilities

Lift

Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Wifi and Internet

Wi-Fi Free

Main Hotel Services

Laundry Service Extra charge

Free Luggage Room

Safe at the reception

Multilingual employees

Pets

Pets are allowed (upon request)

Maximum weight: 10 kg/pet
Price: free
Once you've completed your booking, please contact us and let us know that you're travelling with your pet—we'll notify the accommodation.
There may be specific rules regarding pets (they cannot be left alone in the room, access to certain areas is restricted, etc.).

Car Park

Outdoor car park Extra charge

Price: 15€ per night
Check with the accommodation provider to see if you can reserve a spot.

Cuisine

Kiddies menu

Baby cribs

Baby Cot Free

The hotel offers free cots on prior request and subject to availability.

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

Room service

Telephone

Final cleaning

Coffee-maker

Heating

Air Conditioning

International TV channels

Alarm Service

Desk

Safe

Bathroom

Shower

Amenities

Hairdryer

Magnifying mirror

Check-in/out and other info

Breakfast: from 07:00h to 09:00h.

Meal times: from 12:00h to 13:30h.

Dining hours: from 19:30hh to 20:30h.

Pet Policy

This accommodation allows pets with the following conditions:

Maximum weight: 10 kg/pet

Price: free

Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The Hotel Helgon 4* is located in Lourdes, in a quiet and very practical area to visit the main points of interest of the city. The accommodation is located about 307 metres from the main entrance of the Lourdes Sanctuaries, making it an ideal choice for those looking for comfort and proximity during their stay.

The hotel features a contemporary style and offers rooms equipped to ensure the rest of its guests. Among its services you will find free Wi-Fi, 24-hour reception, bar-cafeteria, restaurant, elevators, laundry service and tourist assistance. It also has rooms adapted for people with reduced mobility.

The rooms have amenities such as satellite TV, safe, soundproof windows, kettle, bathroom with shower, hairdryer and air conditioning or heating depending on the season.

The establishment also accepts pets and offers car park (check rates at reception), subject to availability and direct consultation with the hotel.

Thanks to its location, it is a good alternative for discovering Lourdes, visiting its sanctuaries, strolling through the city or hiking in the French Pyrenees.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 17 years old are exempt from this tax.

The tourism tax in a 4 * Hotel is 3.6 € per person and night.

What our travellers say

7.5

Very good

Based on 11 reviews

Photos shared by our customers

Select a topic to see specific reviews

Location4 100%

Cleanliness3 67%

Rooms3 67%

Staff3 67%

Buffet3 67%

Car Park2 50%

Breakfast1 100%

Pets1 100%

Management1 100%

Refrigerator1 100%

Laundry1 100%

Hygiene1 100%

Surroundings1 100%

Gastronomy1 100%

Situation1 100%

Accommodation1 100%

Real reviews

All reviews are checked and verified.

Real reviews

All reviews are checked and verified.

8.3 Maribel Travelled with couple August 2026

La situación, escelente!!!

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Fabulous

8 Jorge Travelled with couple August 2026

La ubicación estupenda, a cinco minutos andando de la basílica.

Se hecha en falta, una nevera en la habitación. La puerta del cuarto de baño tropezaba con la cama. Se aparca fatal, que el hotel no tiene culpa.

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Fabulous

9.7 Maria Pilar Travelled with couple August 2026

Me ha encantado todo, el hotel muy bien situado, muy cerca de todo lo que hemos visto. La habitación muy bien.

En el buffet un poco más de variedad, al ser alérgica a distintos alimentos he notado que no había mucho para elegir, pero me atendieron fenomenal

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Superb

5.7 Jordi Travelled with family July 2026

El Hotel está muy céntrico y en menos de 10min estás en el santuario

La habitación olía muy mal, se oían ruidos por la noche de lavandería en el patio de luces que da a otros hoteles. No dispone de pk. Por 15e en "efectivo" puedes aparcar en un bajo delante del hotel....

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Pleasant

6.9 Fernando Travelled with couple July 2026

Correcta relación calidad precio.

La limpieza del hotel y servicio de limpieza podría ser algo mejorable.

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Very good

5.4 Roberto Travelled with couple July 2026

Sin duda la ubicación fantástica y el parking(de un vecino) muy bien

En general hay un descontrol total en todos los aspectos, tenemos media pensión, la primera noche de cena la camarera o encargada nos digo que no sapeva nada que íbamos a cenar 🤨, por supuesto empatia zero, al final cenamos en un horario que por cierto en pleno verano cierran el buffet a las 20,30 y el desayuno a las 9 . En general el servicio de los camareros los dias siguientes un desastre, teneamo mesa que previamente nos habían asignado , cada dos minutos pasabqn para retirar los platos aún con la comida, la habitación super pequeña con poca posibilidad de movilidad, el baño sin embargo muy bien. En recepción llevan bastante líos con la contabilidad, cuando llegamos el domingo pagamos en efectivo la taxa turística, la estancia de la mascota y el parking. Acabo de dos dias el otro empleado me preguntó si habia pagado la taxa , exc, y como habíamos pagado, una falta de respecto. Sin embargo voy a destacar la profesionalidad y simpatía de Tania, empleada de la recepción que fue disponible en todo momento por cualquier duda. En fin para mi el 4 ☆ que se le otorga refleja mas bien un 2

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Pleasant

6.9 Robert Nicusor Travelled with family June 2026

Me ha gustado Lourdes y todo de alrededores,hotel esta muy bien situado comida no hay variedad pero bien con hambre no quedas

El lavabo de habitacion muy mal alguna grieta o que pero el suelo estaba con orina si utilizar el water salia de otra habitacion o no lo explico

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Very good

8.3 Joana Travelled with family June 2026

Excelente ubicación . Buen trato por parte del personal. Bufete correcto no hay mucha variedad pero lo he había era de calidad . Habitación limpia con AA muy importante ya que en la fecha que viajé hizo mucho calor .

Eché de menos una neverita en la habitación para poder mantener el agua fresca , por lo demás todo ok

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Fabulous

7.1 Pablo Travelled with couple June 2026

La cercania a la Basilica

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Very good

10 Maria Del Carmen Travelled with couple July 2026 No comments Superb

10 Jesus Travelled with couple June 2026 No comments Superb

Frequently asked questions about Helgon Hotel

Does the Helgon Hotel have wifi connection?

The Helgon Hotel has Wi-Fi.

Can I stay with a pet at Helgon Hotel?

Pets are allowed at Helgon Hotel (on request and subject to availability). Check the conditions.

Is there children's cots available at Helgon Hotel?

The Helgon Hotel has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

Is there heating in Helgon Hotel?

Yes, Helgon Hotel has heating in the common areas.

Is there air conditioning in the common areas at Helgon Hotel?

Yes, Helgon Hotel has air conditioning in the common areas.

Is there a restaurant at Helgon Hotel?

Yes, Helgon Hotel has a restaurant.

Is there a bar at Helgon Hotel?

Yes, Helgon Hotel has a bar.

Is gluten-free food available on request at Helgon Hotel?

Yes, Helgon Hotel has gluten-free food available on request.

Does Helgon Hotel have lactose-free milk available?

Yes, Helgon Hotel has lactose-free milk on request.

What kind of breakfast is served at Helgon Hotel?

If you stay at Helgon Hotel you can enjoy a buffet breakfast.

What kind of food do they have at Helgon Hotel?

If you stay at Helgon Hotel you can enjoy a buffet meal.

What type of dining is served at Helgon Hotel?

If you stay at Helgon Hotel you can enjoy a buffet dinner.

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