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8.3
Fabulous
See 1476 reviews
Staff
Fabulous
Price Quality Ratio
Fabulous
Cleanliness
Fabulous
8.3
Fabulous
See 1476 reviews
Staff
Fabulous
Price Quality Ratio
Fabulous
Cleanliness
Fabulous
Hotel Facilities
Fabulous
Rooms
Fabulous
Food
Very good
​Facilities and services
Wifi and Internet
Children and animation
Ski locker
See all services and facilities
Check-in and check-out times
Check-in
from 15:00
Check-out
from 08:00 h to 12:00 h
Hotel El Pradet Carrer de Sant Pere, 19
Hotel location
See map
Accommodation features
Pet-Friendly
Hotel El Pradet
Customer photos
Customer photos

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Facilities and services

Main Areas

24 h reception
Heating
Lift

Restaurant

Restaurant
Bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi

Facilities

Balcony

Children and animation

Children's Club

Pets

pets allowed

Ski locker

Ski Lockers for a fee

Main Hotel Services

Ski Equipment Store

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Heating
Free Wi-Fi in the rooms
Desk

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer

Check-in/out and other info
Breakfast: from 07:45h to 10:15h.
lunch time: from 1 pm to 3:00 p.m.
dinner hours: from 8 pm. to 10:00 p.m.
cribs: €15/night (on request and availability).
Bar-cafeteria opening hours: from 08:00h to 11 pmh.

Parking

There's a car park free of charge close to the accommodation

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 12 kg/pet
  • Price: 11 €/night and pet
  • The hotel reserves the right to refuse admission in case of pet misbehavior.
  • Only one pet per room.
  • Pets cannot be left alone in the room.
  • They cannot access the restaurant.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

Located in the town of Serrat: it is in the Andorran valley of Ordino.

The Pradet 3* hotel has a restaurant service where you can enjoy homemade food, including traditional dishes, local and Mediterranean cuisine. It has a bar with a terrace and beautiful views of the mountains. In addition, you will be interested to know that it has free ski lockers and free outdoor car park.

Have you thought about staying with your pet? Great! The hotel allows pets (check conditions).

The rooms have free wifi connection, television, bathroom with shower or bathtub, hairdryer, as well as a comfortable bed to rest after a long and intense day.

Enjoy your stay whenever you go:

In winter! The Ordino-Arcalis ski area (Vallnord) is only 4km away, and the La Massana cable car, which gives access to Pal-Arinsal is 9km away. On the other hand, in front of the hotel you will find a city bus stop with which to move around Andorra.

In summer! The environment of the hotel and the atmosphere are great. Relax in the middle of nature or go hiking, cycling or horseback riding: its paths and trails invite you to do so. Don't miss out!

 

To take into account!

  • If you hire dinners and lunches, remember that their price does not include drinks (unless otherwise specified in your booking). They are a service to be paid directly at the lodge.

 

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax. 
The tourism tax in a 3 * Hotel is 1.57 € per person and night.

What our customers are saying about the accommodation

8.3
Fabulous
Based on 1476 reviews

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Select a topic to see specific reviews
Staff112 92%
Rooms55 49%
Location51 80%
Food45 71%
Cleanliness33 70%
Dinner28 61%
Breakfast21 86%
Surroundings9 100%
Car Park9 89%
Reception9 89%
Tranquillity8 88%
Comfort7 71%
Bathroom7 86%
Noise7 86%
Landscape6 100%
Accommodation6 100%
Heating5 100%
Facilities5 60%
Maintenance5 100%
Bed5 80%
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
9.7 Raynino Travelled with couple July 2022
situated away from the city. you can really disconnect and enjoy the views. the rooms are very nice, it should really be 4 stars hotel. would for sure recommend and come back of an opportunity arise
Superb
10 Esther Travelled with  friends July 2026 This is the third time we have returned. A very pleasant hotel in a fantastic, peaceful setting with very friendly staff.
Es la tercera vez que repetimos. Un hotel muy agradable, en un entorno fantástico, tranquilo y el personal muy amable
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Superb
9.1 Juan Ramon June 2026
El personal muy atento y muy profesional
Hay un aparcamiento muy escaso
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Superb
10 Leisnel Travelled with family January 2026 A very pleasant place. From the staff, to the rooms and the food.
Un lugar super agradable. Desde el personal, las hanitaciones y la comida
Soundproof a little more. You can hear everything.
Insonorizar un poco mas. Se escucha todo
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Superb
10 Raquel Travelled with couple November 2025
El paisaje precioso y el personal muy amable.
Nada
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Superb
8.9 Marcin Travelled with family November 2025 The reception and cleaning staff were friendly, car park was provided and the rooms were clean and warm.
El personal de recepción y el de limpieza fueron amables, se proporcionó aparcamiento y las habitaciones estaban limpias y calentitas.
Breakfast: The toaster wasn’t working properly and the bread didn’t fit (the slices were too large). The coffee was poor quality and weak.
Desayuno : La tostadora no funcionaba bien y el pan no cabía (las rebanadas eran demasiado grandes). El café era de mala calidad y flojo.
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Fabulous
7.4 Isabel Travelled with family October 2025 The surroundings are beautiful and the viewpoint is very cool.
el entorno es precioso y el mirador muy chulo
The food is very simple but for the price, you can't ask for more. The drinks are very expensive, water is almost three euros per small bottle.
la comida es mu ysimple pero por el precio no se puede pedir mas la bebida muy cara el agua casi tres euros y botella pequeña
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Very good
7.1 Gabriela Travelled with couple October 2025 The afternoon receptionist was very, very friendly and pleasant.
La recepcionista de tardes muy muy simpatica y agradable.
There is a very unhelpful waitress and you almost have to beg her for everything you ask. The housekeeping staff in the corridors and rooms are very noisy; at around 08:00 they walk through shouting in the hallways, disturbing the rest that guests so much desire.
Hay una camarera muy poco servicial y casi hay que rogarle por cada cosa que se le pide. El personal de limpieza de los pasillos y habitaciones es muy ruidoso, a las 08:00 aprox se pasean hablando a gritos por los pasillos quebrantando el descanso por el que uno tanto desea.
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Very good
8.3 Coby Travelled with family September 2025 The location of the hotel is very beautiful. It is a cozy mountain hotel.
La ubicación del hotel és muy bonita. Es un hotel acogedor de montaña.
A curtain is missing in the bathroom window. It would also be good if dinner were buffet style and not à la carte.
Faltaría una cortina en la ventana del baño. También estaría bien que la cena fuese tipo buffet y no a carta.
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Fabulous
7.7 Rafael Travelled with couple September 2025 The tranquility and the kindness and information of the staff.
La tranquilidad y la amabilidad e información del personal
I would improve the food
Mejoraría la comida
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Very good
9.4 Maria Carmen Travelled with couple August 2025 All a 10, perfect location to be calm to park, sleep and accessibility to all places, excellent Half Board, super attentive and friendly staff, 100% recommendable.
Todo un 10 , ubicación perfecta para estar tranquilos para aparcar ,dormir y accesibilidad para todos los sitios,la media pensión excelente,el personal super atento y amable,100% recomendable
None
Ninguno
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Superb
6.6 Davinia Travelled with couple August 2025
La comida
La habitación pequeña
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Very good
8 Jose Travelled with family August 2025 The excursion to the Tristaina lakes is highly recommended.
La excursión a los lagos de tristaina es muy recomendable
Hotel a bit old, but it's clean and has good service.
Hotel un poco antiguo , pero esta limpio Y buen servicio
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Fabulous
10 Anna Travelled with couple July 2025 My stay at the hotel has been great, the staff is very friendly. If you like nature and walking, there are routes nearby to enjoy.
Mi estancia en el hotel ha ido todo muy bien el personal muy amable, si te gusta la naturaleza y caminar, tienes rutas muy cerca para disfrutar
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Superb
8.9 Cristina Travelled with couple June 2025 All correct. The woman at reception was very friendly and attentive. The beds were very comfortable.
Todo correcto. La mujer de recepción muy simpática y atenta. Las camas muy cómodas.
Little variety in breakfast, although sufficient. The cistern was leaking some water and I had to close it at night. The shower screen was broken underneath and the water was leaking out.
Poca variedad en el desayuno, aunque suficiente. La cisterna perdía algo de agua y tuve que cerrarla por la noche. La mampara de la ducha estaba rota por debajo y se salía el agua.
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Fabulous
9.7 MAE Travelled with couple November 2024 Very good service and nature is the best of this destination.
Muy buen servicio y la naturaleza es lo mejor de este destino
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Superb
9.1 Candi Travelled with family November 2024 The room was adequate for three people, the mattresses were comfortable. But above all to highlight the staff, friendly, attentive, helpful. We took MP and everything was fine Large parking behind the hotel The area is beautiful if you like to relax and make routes. We will definitely come back
La habitación correcta para tres personas , los colchones eran cómodos Pero sobre todo a destacar el personal , amables, atentos , serviciales. Nosotros cogimos MP y todo correcto Aparcamiento grande detrás del hotel La zona es preciosa si te gusta relajarte y hacer rutas Sin duda volveremos
What I didn't like is that with low temperature the heating only works 2h (20h -22h) and in the morning also 2h. This is the only drawback
Lo que no me ha gustado es que con temperatura baja la calefacción solo funcione 2h (20h -22h)y por la mañana también 2h Es la única pega
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Superb
5.9 Enric Travelled with family November 2024 We liked the staff, they are attentive and eager, they do a lot of work. They don't have great tools but with what they have they manage well. The food was very good for such a simple hotel, we enjoyed both breakfast and dinner.
Nos ha gustado el personal, son atentos y van con ganas, hacen mucho trabajo. No tienen grandes herramientas pero con lo que tienen se apañan bien. La comida estava muy bien por tratarse de un hotel tan sencillo, hemos disfrutado tanto con el desayuno como con la cena.
The room was not worth anything. It's not the time in 2024 that they put you up in a dungeon, it's a real shame. It is shameful, that was more like a broom closet than a room. The bathroom was renovated, thank goodness, but the rest was a very bad experience. It was to go to another hotel. The closet contained 6 hangers, we were 3 people, for God's sake we are not dirty that we go 3 days with the same clothes. There was neither a chair, nor a small chest of drawers, nothing at all to support the normal utensils. It is unfortunate that there are still hotels like this. The same bad experience as the hotel Marco Polo de la massana, also with buscounchollo. There was a black spider web in a window inside the room that you don't want to know how many months it was there.
La habitación no valia nada. No toca en 2024 que te alojen en un zulo, es de juzgado de guardia. Es vergonzoso, aquello era mas un cuarto para las escobas que una habitación. El baño estaba reformado, menos mal, pero el resto madre mía muy mala experiencia. Era para irnos a otro hotel. El armario contenia 6 perchas, eramos 3 personas, por el amor de dios no somos unos guarros que vamos 3 dias con la misma ropa. No habia ni una silla, ni una pequeña comoda, nada de nada para apoyar los utensilios normales. Es lamentable que existan aun hoteles como éste. Mala experiencia igual que la del hotel Marco Polo de la massana, también con buscounchollo. Había una telaraña negra en una ventana dentro de la habitación que no quieras saber los meses que estava allí.
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Pleasant
10 Dídac Travelled with couple October 2024 All great
Todo genial
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Superb
9.7 Sheila Travelled with couple October 2024 Hotel perfect location for hiking, free parking 20 min to the center.
Hotel perfecta ubicación para hacer rutas, al centro 20 min parking gratis
When there are more people the breakfast buffet is scarce
Cuando hay más gente el bufet del desayuno es escaso
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Superb
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Frequently asked questions about Hotel El Pradet

Does the Hotel El Pradet have wifi connection?

  • The Hotel El Pradet offers free Wi-Fi throughout the hotel.
  • The Hotel El Pradet offers free Wi-Fi in public areas.
  • The Hotel El Pradet has Wi-Fi.

Does the Hotel El Pradet have a 24h reception?

Yes, Hotel El Pradet has a 24-hour reception.

Is there heating in Hotel El Pradet?

Yes, Hotel El Pradet has heating in the common areas.

Is there a restaurant at Hotel El Pradet?

Yes, Hotel El Pradet has a restaurant.

Is there a bar at Hotel El Pradet?

Yes, Hotel El Pradet has a bar.