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8.4
Fabulous
See 1812 reviews
Staff
Fabulous
Cleanliness
Fabulous
Rooms
Fabulous
8.4
Fabulous
See 1812 reviews
Staff
Fabulous
Cleanliness
Fabulous
Rooms
Fabulous
Hotel Facilities
Fabulous
Price Quality Ratio
Fabulous
Food
Very good
​Facilities and services
Wifi and Internet
Children and animation
Baby cribs
See all services and facilities
Check-in and check-out times
Check-in
from 15:00
Check-out
before 12:00
Sercotel Delfos Andorra Avinguda del Fener, 17
Hotel location
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Accommodation features
Near the bus stop
Internal parking
Sercotel Delfos Andorra
Customer photos
Customer photos

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Facilities and services

Main Areas

24 h reception
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Coffee Shop
The bar is open from 8:00 a.m. to midnight. Closed on Sundays.
Currently closed for renovations.
+info
Buffet breakfast
Breakfast is served from 07:30 to 10:30. +info
À la carte dinner
Dinner is served from 19:30 to 22:00. +info

Wifi and Internet

Wi-Fi

Main Hotel Services

Meeting Room
Laundry Service
Safe at the reception
Multilingual employees

Pets

Not Pet-Friendly

Children and animation

Children's Playground

Facilities

Lounge with TV
Games

Baby cribs

Baby Cot Free
Request this service before you begin your holiday. +info

Car Park

Indoor car park Extra charge
Price: 23€ per night
Electric vehicle charger available.
Check with the accommodation provider to see if you can reserve a spot.
+info

Ski locker

Ski storage Free

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Heating
Air Conditioning
Pay mini-fridge
Desk
Safe

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

In Andorra, you can start your day surrounded by mountains, spend the rest of the day browsing store windows, and end it with a hot escudella or a few hours at the hot springs. That blend of the Pyrenees, shopping, and wellness accounts for much of the destination’s charm. And the Sercotel Delfos Andorra, in Escaldes-Engordany, is a particularly good fit if you want to be within walking distance of downtown and have the mountains on your itinerary for the day.

This 4-star hotel has a distinctly urban vibe and is ideal for both couples and families. Its biggest asset is its location: it’s just 50 metres from Avenida Carlemany, allowing you to combine shopping, dining, Caldea, and ski or nature holidays without staying far from the liveliest part of town.

Sercotel Delfos Andorra: Between Carlemany and Caldea

  • Shopping right outside your door: Carlemany Avenue is about 50 metres away. It’s part of Escaldes-Engordany’s main pedestrian shopping district, featuring shops, restaurants, and a lively atmosphere.

  • Caldea within walking distance: the spa centre is about 400 metres away. You can get there with a short walk; admission is an external service and is not included unless your package specifically states otherwise.

  • Andorra la Vella is very close by: the urban promenade continues almost uninterrupted toward the capital. Salvador Dalí’s sculpture *Noblesse du Temps*, for example, is about 900 metres away.

  • With your sights set on the snow: Grandvalira and the Principality’s other ski areas are accessible from Escaldes-Engordany. A great combination if you want to hit the slopes during the day and enjoy shopping and dining when you return.

A 4-star hotel to experience Andorra from the doorstep

  • Family-friendly: The hotel features a children’s play area and amenities designed for those travelling with children. Cot and other specific services are subject to availability and must be requested based on booking conditions.

  • Spaces to unwind: It features a bar and various main areas to relax after a day in the mountains or a stroll through town.

  • Highly Rated by Travelers: Current reviews particularly highlight the location, as well as the staff’s hospitality and cleanliness. This is exactly the kind of feedback you want when your plan involves exploring the destination extensively.

Cuisine: the mountains on your plate

  • On-site restaurant: The hotel has a restaurant featuring a menu that incorporates local and regionally sourced ingredients.

  • Buffet breakfast: a convenient option before heading out to shop, go on a hike, or hit the slopes. Check if it’s included in the specific plan of your booking.

  • Bar and café: the hotel also features these spaces. Drinks and food may incur an additional charge depending on the package you’ve booked.

Practical Information: Cars, Skis, and Schedules

  • Car Park at the hotel: Car Park is available, which is especially convenient given the hotel’s central location. It may incur an additional charge and is subject to availability.

  • Wi-Fi: The hotel offers wireless internet. Check the terms and conditions for your booking.

  • If you’re coming to ski: the hotel offers services designed to make your days on the slopes easier, such as ski lockers and shuttle service to the slopes. Check availability, schedules, and terms before your stay.

  • Check-in and check-out: Check-in begins at 3:00 PM, and check-out is by 12:00h PM.

Our team recommends:

  • Try an Andorran “borda”: these traditional mountain huts are now among the most charming places to experience traditional cuisine. Look for hearty stews and Pyrenean recipes on the menu.

  • Swap shopping for hot springs: Caldea is just 400 metres away, so it’s very easy to combine an afternoon on Carlemany Avenue with a few hours at the hot springs. Reservations and admission, of course, are separate.

  • Head up to Engolasters: When you want to swap the city for nature, Lake Engolasters offers a peaceful stroll in the heart of the mountains. Nearby is also Sant Miquel d’Engolasters, a fine example of Andorran Romanesque architecture.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 15 years old are exempt from this tax.
The tourism tax in a 4 * Hotel is 2.09 € per person and night.

What our travellers say

8.4
Fabulous
Based on 1812 reviews

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Select a topic to see specific reviews
Location337 97%
Rooms242 51%
Staff239 91%
Food151 63%
Car Park126 81%
Cleanliness115 79%
Breakfast102 59%
Dinner97 85%
Buffet79 66%
Maintenance38 97%
Caldea33 97%
Air conditioning31 94%
Accommodation26 88%
Facilities23 57%
Comfort20 70%
Reform20 75%
Bed16 81%
Age of the hotel15 93%
Wi-Fi14 79%
Reception14 71%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
10 Marta Travelled with couple September 2026 Everything was great. The staff were super friendly, the hotel was lovely and also central — just one street from the shopping street. We loved it!!
Todo genial. El personal súper amable, el hotel súper bonito y además céntrico a una calle de la calle de las tiendas. Nos ha encantado!!
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Superb
7.4 Marta Travelled with  friends September 2026 Partially renovated rooms, comfortable beds and a spacious room.
Habitaciones parcialmente reformadas, camas cómodas y habitación espaciosa.
Ventilation in the rooms, specifically the bathroom.
Ventilación de las habitaciones, concretamente el baño.
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Very good
8 Mercè Travelled with  friends September 2026 I already knew it; although the management has changed, everything has been renovated, and it was a good stay. ????
Ja ho coneixia, encara que ha canviat la gestió, està tot renovat, i ha estat una bona estància 👏👏👌
Yes, the entrance ramp, with suitcases
Siiii, la rampa d’entrada, amb maletes
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Fabulous
9.4 Maria Travelled with family August 2026 The rooms are new — they’ve been recently renovated and you can tell. The location is perfect. The car park is very spacious, if you get a free space. Breakfasts are varied.
Las habitaciones están nuevas, las han renovado recientemente y se nota. La ubicación es perfecta El parking muy amplio, si lo pillas libre. Desayunos variados
The dinners could be improved — they’re not bad, but there’s little vegetable, little variety of bread and desserts.
Las cenas se podrían mejorar, no están mal pero hay poca verdura, poca variedad de pan y postres.
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Superb
10 Yolanda Travelled with couple August 2026 The hotel was fantastic — cleanliness, staff and location were exceptional, right in the centre. Breakfast and dinner had plenty of variety and were constantly replenished. If I return to Andorra in the future I will definitely stay at this hotel. I recommend it; for me it’s a 10.
El Hotel todo fenomenal, limpieza, personal, ubicación excepcional en el mismo centro. Desayuno y cena con bastante variedad, reponiendo constantemente. Si en un futuro vuelvo a Andorra me alojaré en este hotel sin dudarlo. Lo recomiendo, para mí un 10.
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Superb
9.4 Marta Travelled with couple August 2026 Spacious, new rooms
Habitaciones amplias y nuevas
Little variety at the buffet except for breakfast.
Poca variedad en el buffet except el del desayuno
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Superb
8 Sandra Travelled with family July 2026 The dinner buffet was meagre.
El buffet de la cena era justo.
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Fabulous
8.6 Alberto Travelled with couple July 2026 Air-conditioned room, TV, hairdryer, good cleanliness
habitación climatizada,TV ,secador buena limpieza
Poorly soundproofed
mal insonorizada
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Fabulous
6.9 Joana Travelled with  friends July 2026 The buffet food was very meagre for Half Board, and they wouldn’t let you reserve car park before check-in because they give priority to guests to reserve it first thing — by 08:00 there were no spaces left.
La comida del buffet muy escasa para la media pensión y que no te puedan reservar el parquing antes del checkin porque les dan prioridad a los huéspedes para que lo reserven a primerísima hora, a las 8:00 ya no quedaban plazas libres
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Very good
10 Rebeca Travelled with family July 2026 I stayed four days with my family and everything was perfect. The room, the cleanliness, the location, the breakfast and dinner buffet, the staff... special mention to Silvina. Very attentive and always with a smile. Honestly, people can be very picky in some of the comments we read before going.
He estado 4 días con mi familia y todo perfecto. La habitación, la limpieza, la ubicación, el buffet de desayunos y cenas, el personal... especial mención a Silvina. Muy atenta y siempre con una sonrisa. De verdad que la gente es muy exigente en ciertos comentarios que leímos antes de ir
If I have to mention something, I’d say the entrance ramp isn’t very practical — neither for bringing up suitcases nor for people with reduced mobility.
Por mencionar algo diría que la rampa de entrada no es muy práctica. Ni para subir maletas ni para personas con movilidad reducida
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Superb
10 Vicente Travelled with couple July 2026 The hotel is super central. The car park (if you manage to get a spot) has very large spaces. The rooms do too.
El hotel súper céntrico. El parking (si consigues)las plazas muy grandes. Las habitaciones tambien
The hotel doesn’t have a pool. Apart from that, everything is fine.
Bueno el hotel no tiene piscina. Por lo demás todo está bien
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Superb
9.4 Sebastián Travelled with  friends July 2026 The best thing was the staff, without a doubt.
Lo mejor el personal sin duda.
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Superb
8.6 N49 Travelled with family July 2026 The location, tasty food. Comfortable, pretty and clean rooms. Dining staff friendly and helpful.
La ubicación , comida rica . Habitaciones cómodas,bonitas y limpias. Personal del comedor amable y servicial.
The issue with car park inside the hotel. Being able to book it before arrival. In the room minibar there were 4 of us and they gave us two complimentary welcome bottles of water. We would have appreciated one per person. At dinner the drinks are expensive, for example on a Thursday a bottle of water cost €3.50, but on Friday—because for them it was the weekend—the same bottle of water we’d ordered on other days cost €4.50, which is ridiculous. Being inside the hotel they should be cheaper.
El tema del aparcamiento dentro del hotel. Poderlo reservarlo antes de la llegada. En el minibar de la habitación éramos 4 personas y nos pusieron de obsequio gratis dos botellas de agua de bienvenida. Hubiéramos agradecido 1 por persona . En la cena las bebidas son caras , por ej. Un jueves una botella de agua valía 3,50€ y resulta que el viernes al ser para ellos finde semana la misma botella de agua que habíamos pedido otros días 4,50€, un despropósito. Al estar dentro del hotel debería ser más económicas.
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Fabulous
9.4 Juan Antonio July 2026 The peace I get from travelling and feeling calm among the mountains, recharging my batteries.
La tranquilidad qué me da viajar y estar tranquilo estando entre montañas y recargar las pilas .
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Superb
8.6 Marisants Travelled with family July 2026 Renovated hotel Air conditioning
Hotel renovado Aire acondicionado
Insufficient car park spaces. You have to look for one in the surrounding streets. A shame. The food was average.
Las plazas de parking insuficientes Hay que buscar por los alrededores Una pena La comida normal
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Fabulous
8 Marta Travelled with family July 2026 Good facilities.
Buenas instal·laciones.
The food wasn't very good.
La comida no ha estado muy bien.
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Fabulous
8.9 Cristina Travelled with family July 2026 It was a great experience. Booking with Jump2spain.com is always reliable, reassuring and good value.
Ha sido una experiencia genial. Reservar con buscounchollo siempre es fiabilidad, tranquilidad y buen precio
The buffet food was very repetitive and a bit meagre.
La comida del buffet muy repetitiva y un poco pobre
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Fabulous
10 Rafa Travelled with family July 2026 The hotel was great
El hotel estupendo
They tricked us about the Cirque du Soleil event — the location was awful and they make excuses saying it’s not their problem.
la actividad circo del sol nos han engañado, la ubicacion fatal y se excusa diciéndo que no es cosa de ellos
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Superb
8.3 Esther Travelled with family July 2026 The hotel's location is excellent, next to the shopping area and Caldea, and about 20 minutes from Cirque du Soleil.
La ubicación del hotel es excelente, al lado de la zona comercial, caldea y a unos 20 minutos del circo du soleil
The hotel bathroom smelled a bit and had pencil drawings by children.
El baño del hotel olía un poco mal y tenía pintadas a lápiz de niños.
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Fabulous
9.1 Samuel Travelled with family June 2026 What I liked most about the hotel was the location, the food and the friendliness of the staff.
Lo que mas me ha gustado del hotel es la hubicacion, la comida y la amabilidad del personal.
I think they should be a bit more thorough with cleaning the rooms.
Creo que deben afinar un poco mas en la limpieza de las habitaciones.
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Superb
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Frequently asked questions about Sercotel Delfos Andorra

Does the Sercotel Delfos Andorra have wifi connection?

The Sercotel Delfos Andorra has Wi-Fi.

Can I stay with a pet at Sercotel Delfos Andorra?

Pets are not allowed at Sercotel Delfos Andorra.

Is there children's cots available at Sercotel Delfos Andorra?

The Sercotel Delfos Andorra has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

Does the Sercotel Delfos Andorra have a 24h reception?

Yes, Sercotel Delfos Andorra has a 24-hour reception.

Is there air conditioning in the common areas at Sercotel Delfos Andorra?

Yes, Sercotel Delfos Andorra has air conditioning in the common areas.

Is there a restaurant at Sercotel Delfos Andorra?

Yes, Sercotel Delfos Andorra has a restaurant.

Is there a bar at Sercotel Delfos Andorra?

Yes, Sercotel Delfos Andorra has a bar.