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8.5
729 reviews
Staff
Excellent
Cleanliness
Very good
Price Quality Ratio
Very good
8.5
729 reviews
Staff
Excellent
Cleanliness
Very good
Price Quality Ratio
Very good
Hotel Facilities
Very good
Rooms
Very good
Food
Good
​Facilities and services
Ski locker
Wifi and Internet
Baby cribs
See all services and facilities
Check-in and check-out times
Check in
From 15:00
Check out
From 11:00 h to 11:00 h
Hotel Comtes d'Urgell by Nexta Avinguda de les Escoles, 29
Hotel location
See map
Accommodation features
Internal parking
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Hotel Comtes d'Urgell by Nexta
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Facilities and services

Main Areas

24 h reception
Lift

Restaurant

Restaurant
Bar
Vending machine
Snack bar

Pets

Not Pet-Friendly

Ski locker

Free Ski Lockers

Wifi and Internet

Free Wi-Fi in common areas
Free Wi-Fi

Main Hotel Services

Safe at the reception

Facilities

Zona de juegos

Baby cribs

Free Baby Cot (on request)

Check-in/out and other info
Breakfast: from 7:00h to 10:00h.
Dining hours: from 19:30h to 22:30h.
Cafeteria hours: from 16:00h to 00:00h.
Cots: Free upon availability upon arrival.
Hair dryer: You can purchase it at the reception desk (subject to availability).
Groups: When booking more than 4 rooms, special cancellation policies may apply if the booking is refundable. We advise that if you wish to book more than 4 rooms, you should make several separate bookings.

Parking

The accommodation has an indoor car park with extra charge
  • 25€ / Per day
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Comtes d'Urgell by Nexta 3* is located in Escaldes-Engordany, a strategic location to enjoy Andorra to the fullest.

Just 200 metres from the Caldea Spa Centre and very close to the lively shopping area, it is the perfect accommodation for a holiday of relaxation, shopping and nature. In addition, you can combine your stay with unique experiences such as Naturland, hiking through valleys and mountains or cultural activities in the Principality. You choose the plan!

In winter, the hotel is ideal for both skiers and non-skiers, as it is located just 6 km from the first access to the slopes. It is also close to public transportation, making it easy to get around without worrying.

The hotel has 148 standard rooms, spacious, bright and designed to offer you a comfortable rest. All of them have plasma TV and the perfect cozy atmosphere to relax after a day in Andorra.

Among its facilities, you will find TV and games rooms, an air-conditioned restaurant, cafeteria and a full buffet breakfast to start the day with energy. And if you have celiac disease, the staff can offer you adapted options, just ask.

Book now at the Hotel Comtes d'Urgell by Nexta 3* and experience an unforgettable holiday in Andorra!

 

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax. 
The tourism tax in a 3 * Hotel is 1.57 € per person and night.

What our customers are saying about the accommodation

8.5
Very good
Based on 729 reviews

Photos shared by our customers

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Select a topic to see specific reviews
Staff(129)
Location(125)
Rooms(106)
Food(97)
Dinner(54)
Cleanliness(51)
Breakfast(47)
Air conditioning(41)
Buffet(39)
Car Park(37)
Bathroom(25)
Reform(22)
Facilities(17)
Maintenance(16)
Bed(14)
Caldea(11)
Reception(10)
Distance from the hotel(8)
Accommodation(6)
Bar(5)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
9.7 Josep Travelled with couple July 2026
Ubicacion en el centro, desayuno excelente. Muy limpio.
El idioma oficial de Andorra es el Català. Pràcticamente nadie que te atiende lo habla.
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Excellent
9.1 Dana Travelled with couple July 2026
Le falta el aire acondicionado. Por lo demás por mi ok
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Excellent
8.9 Silvia Travelled solo July 2026
No hay aire acondicionado en la habitación
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Very good
6.1 Diana Travelled with family July 2026
Lo cerca que tenemos el centro, muy bien comunicado
Sin aire acondicionado en las habitaciones, noches horribles sin dormir, nos tocó la 6a planta, más arriba más calor, después de estar todo el día afuera, lo que necesitas es estar a gusto en la habitación y no fue nuestro caso, no creo que volvamos a ese hotel en verano
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Average
9.7 Jon Josu Travelled with couple July 2026
La atención de los trabajadores y si tengo que resaltar alguna es Valentina Persona atenta y con una sonrisa
El calor del verano a la que la zona no está preparado
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Excellent
10 Carolina Travelled with couple July 2026
La experiència en el hotel, empleados super agradables, Caldea y la naturaleza.
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Excellent
7.4 RocÍo July 2026
Ubicación estupenda y muy buen buffet
Ni tienen aire acondicionado las habitaciones y con el calor que està haciendo fatal de calor. Única cosa negativa pero esencial porque no se puede descansar. Tienen 1 ventilador que no baja la temperatura y solo vale para hacer ruido. Una pena porque lo demás muy bien
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Good
6.4 David Travelled with couple July 2026
CALDEA ES MAGICO, Y EL CIRCO MUY BONITO TAMBIEN
32ª EN ANDORRA Y LAS HABITACIONES SIN AIRE ACONDICONADO, un edificio de colores oscuros, todo el dia dándole el sol, por la noche eso es una AUTÉNTICA SAUNA. imposible conciliar el sueño. por lo demás todo bien.
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Average
9.1 Duvi Travelled with family July 2026
En las habitacio es falta aire acondicionado
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Excellent
9.4 Manolo Travelled with  friends July 2026
Todo
Que tengan aire acondicionado las habitaciones
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Excellent
9.1 Betty Travelled with couple July 2026
El personal muy amable y atento.
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Excellent
6.9 María Angeles Travelled with couple July 2026
Sobre todo la falta de aire acondicionado , en la habitación es horroroso y además la ventana a un súper pequeño patio de luces , falta de luz y ventilación ,,, con las olas de calor no lo aconsejaría , la habitación es una sauna ,,, el ventilador de techo no hace nada y además si le das marcha más rápida hace un ruido atroz
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Good
6.9 Raquel Travelled with family July 2026
El hotel no tiene aire acondicionado en las habitaciones. La habitación podía llegar a tener una temperatura de más de 30 grados según donde estuviera localizada.
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Good
9.4 Maite Travelled with couple July 2026
La ubicación, la atención del personal super amables, la limpieza, la organización y facilidades y los desayunos muy bien.
Por decir algo las habitaciones no tienen aire acondicionado, sí tienen un ventilador de techo que en días muy calurosos no és suficiente. Por la noche al hacer tanta calor teníamos que dejar la ventana abierta y se escuchaba bastante ruido de los coches.
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Excellent
7.7 José Luis Travelled with family July 2026
La comida solo dos segundos y tardaban en reponerlos, a veces sólo uno
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Good
8.3 Campeones2026 Travelled with family July 2026
La ubicación del hotel es perfecta, muy cerca de todo. El personal es muy amable
Echamos de menos aire acondicionado en la habitación y mas espacio para la ropa
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Very good
8.9 Wilson Travelled with family July 2026
La comida estaba bien elaborada
Si bien había 2 ventiladores uno de techo y otro de pie. En julio hacia más de 30 grados en la habitación. Mucho calor y difícil conciliar el sueño.
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Very good
8.6 Montse Travelled with couple July 2026
Hotel renovado, muy limpio y céntrico y el personal es muy amable. Nos ha gustado bastante.
Con el aumento de las temperaturas en general, deberían valorar poner aire acondicionado en las habitaciones a las que les da el sol. Al llegar a nuestra habitación estaba a 28°, abres ventana, pones ventilador y baja un poco la temperatura por la noche, pero al día siguiente igual y por el día no se puede estar... Esto crea incomodidad.
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Very good
6.9 Mercedes Travelled with couple July 2026
El aire acondicionado
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Good
3.3 Jorge Juan y Rita Travelled with couple July 2026
La habitación era correcta porque el hotel está renovado pero el baño seguía siendo "antiguo" y no había aire acondicionado. Solamente un pequeño ventilador. El aparato del aire acondicionado estaba pero el hotel ya no disponía de AC. Nos dijeron desde la recepción que abriédemos la puerta del balcón. El desayuno era correcto. Pero la cena nefasta. Sólo una fila.com 4 boles para hacerte una ensalada, carne con agua, oizza dura incomestible, 4 macarrones y unas verduras. Nada más para escoger. Un desastre.
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Basic
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Frequently asked questions about Hotel Comtes d'Urgell by Nexta

Does the Hotel Comtes d'Urgell by Nexta have wifi connection?

  • The Hotel Comtes d'Urgell by Nexta offers free Wi-Fi throughout the hotel.
  • The Hotel Comtes d'Urgell by Nexta offers free Wi-Fi in public areas.

Can I stay with a pet at Hotel Comtes d'Urgell by Nexta?

Pets are not allowed at Hotel Comtes d'Urgell by Nexta.

Is there children's cots available at Hotel Comtes d'Urgell by Nexta?

The Hotel Comtes d'Urgell by Nexta has free cots available at the hotel (please request before your trip).

Does the Hotel Comtes d'Urgell by Nexta have a 24h reception?

Yes, Hotel Comtes d'Urgell by Nexta has a 24-hour reception.

Is there a restaurant at Hotel Comtes d'Urgell by Nexta?

Yes, Hotel Comtes d'Urgell by Nexta has a restaurant.

Is there a bar at Hotel Comtes d'Urgell by Nexta?

Yes, Hotel Comtes d'Urgell by Nexta has a bar.

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