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Rooms
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7.1
Very good
See 91 reviews
Staff
Very good
Price Quality Ratio
Very good
Cleanliness
Very good
7.1
Very good
See 91 reviews
Staff
Very good
Price Quality Ratio
Very good
Cleanliness
Very good
Hotel Facilities
Very good
Food
Very good
Rooms
Very good
​Facilities and services
Wifi and Internet
Ski locker
Cuisine
See all services and facilities
Check-in and check-out times
Check-in
from 16:00 h to 00:00 h
Check-out
from 00:00 h to 12:00 h
Hotel Civera Avenida Sagunto, 37
Hotel location
See map
Accommodation features
Internal parking
Pet-Friendly
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Hotel Civera
Customer photos
Map
Facilities and services
Main Areas
24 h reception
Heating in the main facilities
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Wifi and Internet
Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi
Main Hotel Services
Meeting Room Extra charge
Laundry Service Extra charge
Nanny Extra charge
Car Hire
Free Luggage Room
Safe at the reception
Door man
Restaurant
Vending machine
Facilities
Garden
Balcony
Fintess Centre
Lounge with TV
Business Center Extra charge
Solarium
Pets
pets allowed
Ski locker
Ski Lockers for a fee
Activities
Ski
Cuisine
Kiddies menu
General room services
TV
Telephone
Towels available
Heating
Air Conditioning
Suitable for a wheelchair
Alarm Service
Desk
Safe
Cabinet
Bathroom
Toilet
Amenities
Shower or bathub
Hairdryer
Private bathroom
Toilet paper
Toothbrush
Shampoo
Shower gel
Shower cap
Kitchen
Fridge
Other services
Radio
Iron
Wood or parquet flooring
Access to upper floors by elevator
Socket near the bed
Adapter
Smoke detector
Air purifiers
Check-in/out and other info
.: .
.: .
Parking: € 11 per night (upon request and availability).
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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi

Main Hotel Services

Meeting Room Extra charge
Laundry Service Extra charge
Nanny Extra charge
Car Hire
Free Luggage Room
Safe at the reception
Door man

Restaurant

Vending machine

Facilities

Garden
Balcony
Fintess Centre
Lounge with TV
Business Center Extra charge
Solarium

Pets

pets allowed

Ski locker

Ski Lockers for a fee

Activities

Ski

Cuisine

Kiddies menu

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Towels available
Heating
Air Conditioning
Suitable for a wheelchair
Alarm Service
Desk
Safe
Cabinet

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer
Private bathroom
Toilet paper
Toothbrush
Shampoo
Shower gel
Shower cap

Kitchen

Fridge

Other services

Radio
Iron
Wood or parquet flooring
Access to upper floors by elevator
Socket near the bed
Adapter
Smoke detector
Air purifiers
Check-in/out and other info
.: .
.: .
Parking: € 11 per night (upon request and availability).

Parking

There's a car park close to the accommodation available with extra charge
  • 14€ / Per day

Pet Policy

This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

About the accommodation

The Hotel Civera **, is located in the center of the city of Teruel, next to the theme park Dinópolis.

The accommodation was renovated in 2004. It comprises a total of 65 double rooms, six single rooms and two suites, spread over five floors.
The hotel is part of the hotel chain Grupo Gargallo.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

What our travellers say

7.1
Very good
Based on 91 reviews
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
8.7 Jorge Antonio Travelled with couple March 2017
Lo mejor el personal. Muy cualificado y simpático.Las habitaciones un poco pequeñas pero con cama buena. El baño no estaba mal pero sin estanterías donde dejar las cosas.
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Fabulous 7 Lucio Travelled with couple March 2017
Monasterio de piedra
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Very good 2.3 César Travelled with  friends March 2017
La verdad que no me ha gustado nada del Hotel, tal vez algo el desayuno, pero no para tirar cohetes...
El personal del Hotel muy desagradable . Tuvimos que dormir 3 personas en una cama de matrimonio, en una habitación de 9 m³ , baño pequeño. En otra habitación 4 personas en camas que realmente solo entraban 2 personas ( camas muy pequeñas ).Experiencia nefasta, no lo recomendaré nunca!!!!.
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Disappointing 8.3 Consuelo Travelled with  friends March 2017
Q era un hotel tranquilo,y relativamente,centrico.El personal muy amable.y todo muy bien.
Pues nada.Podia fallar el tiempo,y ,la verdad, hasta estuvo muy bien.
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Fabulous 5 Tomas Travelled with couple March 2017
El trato del personal , atento y al llegar me indicaron que ver y sitios para comer etc , y buenas recomendaciones por cierto .
La habitacion demasiado pequeña y las tuberias con un olor excesivo y muy molesto , y el desayuno correcto menos la tortilla que mas vale no la pusieran pues es congelada y no se podia comer .
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Pleasant 7.6 Angel Travelled with  friends March 2017
La ciudad en general y los pueblos de la provincia,
En primer lugar la tapa de jamon que según el bono se tenia que hacer en un restaurante de la ciudad, en cambio nos la dieron en la cafeteteria del hotel y una de las personas de todo el grupo que íbamos (10) quiso de consumición una cocacola y nos dijeron que no entraba en el bono y la tuvimos que pagar. Ademas el dia de salida que teníamos según el bono hasta las 6 de la tarde también nos dijeron que tenia que ser la salida no mas tarde de la 1 del mediodía. Creo que si se reserva una actividad y se paga por ella se debe respetar lo que se reserva y sino lo pueden ofrecer que no lo hagan porque da la sensacion que se engaña.
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Very good 8 Jose Miguel Travelled with couple March 2017
Según lo contratado teníamos salida del hotel hasta las 18 h, cosa que después no era posible, si haces un viaje de 400 km de ida y 400 km de vuelta en un fin de semana cuantas más horas puedas estar mejor, y esa fue una de las cosas por las que cogimos este viaje.
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Fabulous 8.8 Rosa Travelled with couple March 2017
Excepto que la habitación era muy pequeña para dos personas todo lo demás estuvo bien
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Fabulous 7 Juan Antonio Galera Travelled with couple March 2017
la atención del personal y la calidad del desayuno excelente
la habitación y el baño cada vez que tiran de la cisterna se siente en todas las habitaciones
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Very good 8.3 María José Travelled with couple March 2017
La buena atención y acogida del personal. Buena limpieza y tranquilidad del entorno. Y el detalle del jamón y el cuchillo ha estado muy bien
En el desayuno me hubiese gustado más variedad de fruta y también la opción de pan con tomate y jamón en el desayuno.
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Fabulous 8.8 Pilar March 2017
El hotel muy confortable
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Fabulous 6 Elvira Travelled with couple February 2017
EL HOTEL ESTA BIEN UBICADO CERCA DEL CENTRO DE TERUEL, SE PUEDE APARCAR EN LOS ALREDEDORES SIN PROBLEMAS, AUNQUE TAMBIEN TIENEN APARCAMIENTO PRIVADO.EL HOTEL PARA SER DE DOS ESTRELLAS ESTA LIMPIO, CON SERVICIOS ADECUADOS, LA HABITACION LIMPIA Y EL DESAYUNO BUFFET SENCILLO Y BIEN. LO RECOMIENDO PARA PASAR UNOS DIAS O UN FINDE SEMANA .FUI CON BUSCO UN CHOLLO QUE TE REGALABAN LA PALETILLA DE JAMON DE TERUEL Y EL CUCHILLO JAMONERO , Y BIEN SIN NINGUN PROBLEMA, EL PERSONAL AMABLE Y EDUCADO.
LO QUE NO ME GUSTO EN EL DESAYUNO FUE QUE ESTABAN TODAS LAS MESAS LLENAS DE LOS SERVICIOS Y NOS TUVIMOS QUE QUITAR NOSOTROS LA MESA PARA PODER DESAYUNAR, PUES SOLAMENTE HABIA UNA CHICA EN EL COMEDOR Y NO PODIA CON TODO.
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Pleasant 6.7 Roser February 2017
La atención del personal, el trato
El ruido de la calefacción. La barandilla de las literas. Un niño nos cayó a media noche
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Very good 8.3 Cristobal Travelled with couple February 2017
Referente al hotel el trato del personal, muy amables y en cuanto al resto todo muy bien
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Fabulous 8 Silverio Travelled with couple February 2017
Me gusto todo lo que es la ciudad, las torres, los aljibes, el mausoleo de los amantes,la catedral, en fin todo en general.
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Fabulous 4.2 Noelia Travelled with family February 2017
La paletilla. Cama comoda.
No hay calefaccion por radiadores. El aire acondicionado no calentaba parecia un ventilador ruidoso. Habitacion con polvo de varios dias en baño. Falta de limpieza general.
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Disappointing 7.6 Cristina Travelled with couple February 2017
El trato del personal excelente, resolviendo cualquier duda y siempre con buena sonrisa. El desayuno por la mañana muy comletito, habia bastantes cosas para elegir (tipo buffet) pero me hizo falta que hubiese fruta.
La habitación bastante regular, se las estrellas que tiene el hotel, pero eso no justifica que al poner la calefaccion (aparte de que suena un monton) llegase un olor a cañerias putrefactas. La tapa que te incluyen es muy simplona, 4 cortes de jamón con 2 trocitos pequeños de pan con aceite, y el jamon de 5 kilos que te dan, todo hueso.
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Very good 8.3 Maria Travelled with couple February 2017
Relación calidad y precio bueno. Detalle de un plato con fruta ecologia en la habitación. se cumplió todo lo que esta oferta prometía. Es la primera vez que utilizamos el servicio de buscounchollo.com, y ha superado nuestras expectativas. Con seguridad que volveremos a contratar próximos viajes con ellos.
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Fabulous 6.3 Oscar Travelled with family February 2017
La situación del Hotel.
La Habitación era normalita, decir que el mando a distancia de la tv no funcionaba pero dentro del precio que pagamos tampoco era cuestión de quejas.
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Pleasant 7.3 Leonor Travelled with family February 2017
Recepcionista muy agradable.
Al llegar al desayuno,a pesar de que llegamos a buena hora aunque no a primera,no quedaban muchas cosas,pan el justito y no les quedaba bollería para reponer...La comida estaba buena,pero poca,creo que pagan igual los que llegan a las 8:00 que los que llegan más tarde y que deben encontrarse la misma comida o almenos poder pedirla y que se la repongan.
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Very good
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Reviews about jump2spain.com
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Jump2spain.com
4.7 out of 5 based on 273 ratings
31/08/2026
Was the first time to use your…
Was the first time to use your service.used to use Booking. From now I will use your service for all my visits to Spain
Hakim
28/08/2026
Price
Price, booking price, and service were all excellent
Cris EC
24/08/2026
Very good price & customer service fast response
Excellent in everything
EISSA
27/07/2026
Booking with them has been excellent
Booking with them has been excellent. We asked for an extension to the final payment date and it was approved without hesitation. The booking experience has been awesome.
Dylan
06/07/2026
Booking went smoothly
Booking went smoothly
Cray Dennis
29/06/2026
Was very easy & reasonable price too
Was very easy & reasonable price too
Kay
21/06/2026
amazing
Excellent hotel, very clean and comfortable. The staff were friendly and helpful, the location was great, and we had a very enjoyable stay. I would definitely recommend this hotel and would be happy to return again.
V Production
12/06/2026
Preço e processo de reserva
Preço e processo de reserva
Edite Correia
12/06/2026
Easy to use
Easy to use! Great communication!
Andjela
09/06/2026
Atm jump2spain.com seems good
Atm jump2spain.com seems good Had the best deals Only just booked holiday so hopefully all will be good.
Mark bowater
22/05/2026
Quick and easy!
Quick and easy!
Luc
06/05/2026
Straightforward
Straightforward. Good prices. Will use more often now we have discovered them
Beverly Hurst
01/05/2026
Very good value
Very good value I booked before with jump2spain Very good helpservice Saved a.lot of money I always look at there website before I book somewhere else
Mariet de Kiewit
16/04/2026
Frequent contact and very kind
Frequent contact and very kind
Patricia coyne
08/04/2026
Competitive and easy site to find…
Competitive and easy site to find deals. Hopefully hotel will be good.
Shelley
16/03/2026
So glad I found you ???? great job ???????? I…
So glad I found you ???? great job ???????? I was noticed and asked to be assisted and it was very kind and helpful! Thank you
Tsvetomir
22/02/2026
I was looking for somewhere to stay for…
I was looking for somewhere to stay for my ski trip. Found jump 2 Spain. Incredible prices. Really happy I used them.
Israel
18/02/2026
Recommend
Recommend. Price on this website was the lowest I found. No issues
Artur K
05/02/2026
Very easy booking experience
Very easy booking experience, will definitely use again
Mike T
31/01/2026
Easy to book and very informative
Easy to book and very informative
Denise Neylon
95.2 % would book again with Jump2spain.com
K
Kenneth
2 days ago
I’m glad this service was legitimate. There needs to be additional efforts to make Jump2Spain seem more legitimate to potential customers.
A
Adna
6 days ago
I did not have any matter to solve with Customer Service. I got what I paid for and would recommend to my friends.
M
Moreno
7 days ago
assistenza gentile disponibile professionale
M
Mina
11 days ago
Easy and simple booking
E
Elisabetta
13 days ago
Sono stata contattata immediatamente da un vostro consulente che mi ha dato consigli sulla prenotazione
A
Aleksandra
29 days ago
Very good
R
Richard
1 month ago
Excellent service from jump to Spain
K
Kay
1 month ago
Exceptional reasonably priced and helpful!
D
DH
1 month ago
Booking process is very easy and we were very happy with the deal, highly recomended !
Y
Yvonne
1 month ago
Great customer service replied to every email quickly and was polite
B
Bev
3 months ago
Customer service is great !
M
Matthew
4 months ago
5*
L
Lucas
4 months ago
i like Jump2Spain to offer me great deal in this nice hotel
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Gary
5 months ago
Very good all round
W
Wally
7 months ago
Always keeping you updated. Very much on the ball.
S
Sanita
10 months ago
Good!
R
Robert
11 months ago
Excellent
S
Susana
369 days ago
perfect
S
Spain Lover
1 month ago
Called a couple of days before my holiday, they are really nice and spoke great English. They really made me feel at ease considering I had never heard of them before. They really know their stuff, true Spain experts for sure!
P
Pieter
1 month ago
Easy booking via Jump2Spain and good updates after.

Frequently asked questions about Hotel Civera

Does the Hotel Civera have wifi connection?

  • The Hotel Civera offers free Wi-Fi throughout the hotel.
  • The Hotel Civera offers free Wi-Fi in public areas.
  • The Hotel Civera has Wi-Fi.

Does the Hotel Civera have a 24h reception?

Yes, Hotel Civera has a 24-hour reception.

Is there heating in Hotel Civera?

Yes, Hotel Civera has heating in the common areas.

Is there air conditioning in the common areas at Hotel Civera?

Yes, Hotel Civera has air conditioning in the common areas.
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Google Ads Secure-1PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-1PSIDCC Used to create a user profile and show relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-1PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Google Ads __Secure-3PAPISID Used to create a visitor's interest profile and display relevant Google ads. Google Ads 2 years
Google Ads Secure-3PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-3PSIDCC Used to create a user profile and display relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-3PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Cloudflare __cf_bm Security cookie that manages traffic and filters malicious bots. Cloudflare 30 minutes
Facebook _fbp Delivers advertising products, such as real-time offers from third parties. Facebook 3 months
Hotjar _hjSessionUser_userId Identifies the same user across multiple sessions. Hotjar 1 year (approx.)
Hotjar _hjSession_userId Maintains session data for the current visit. Hotjar Session
TikTok _tt_enable_cookie Determines if the browser accepts cookies. TikTok 13 months
TikTok _ttp Tracking and analytics cookie measuring ad performance. TikTok Analytics 3 months
Microsoft Bing Ads _uetsid Tracks user interactions with advertising. Microsoft Bing Ads 24 hours
Microsoft Bing Ads _uetvid Tracks user interactions with advertising. Microsoft Bing Ads 2 weeks (approx.)
Amazon Ads ad-id Helps deliver relevant ads and measure performance. Amazon Advertising 7 months
Amazon Ads ad-privacy Manages user privacy preferences related to advertising. Amazon Advertising 2 years
Hotjar exp_pricing_fall_assignment Assigns users to pricing experiments. Hotjar 1 month
Twitter (X) guest_id This cookie collects information about the user's visits to the website (e.g.; how many times the user has visited the website, how much time has elapsed, which pages have been visited). This data is used to personalize and improve the service offered by Twitter (X). Twitter (X) 2 years
Twitter (X) guest_id_ads Collects visitor behavior information from multiple websites. This information is used on the web to optimize advertising relevance. Twitter (X) 2 years
Twitter (X) guest_id_marketing Cookie used by Twitter for marketing and ad personalization purposes. Twitter (X) 2 years
Twitter (X) muc_ads Used for ad personalization and performance measurement. Twitter (X) 2 years
Twitter (X) personalization_id Stores preferences to personalize content and ads. Twitter (X) 2 years
TikTok odin_tt Tracks and analyzes user behavior. TikTok 13 months
TikTok tt_chain_token Tracks user behavior across pages and sessions. TikTok 5 months
TikTok ttwid Identifies users to deliver recommendations and ads. TikTok 11 months
TikTok ttcsid* This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session. TikTok 3 months
Spotify __spdt Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad. Spotify 13 months
DoubleClick (Google) test_cookie This cookie is used to determine whether the user's browser supports cookies. Google Ads / DoubleClick 15 minutes
Google g_state Stores the user's logout state and is set when using the One Tap popup or automatic login. Google One Tap 7 days
Google g_csrf_token Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks. Google One Tap 5 minutes
Google LSOLH Cookie used to manage the user session and authentication in Google services. Google 1 year
Google __Secure-ENID This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience. Google 13 months
Google NID This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience. Google 6 months
Datadog _dd_s Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session. Datadog 4 hours
Amazon CloudFront CloudFront-Key-Pair-Id Used to control access to restricted content in CloudFront. Amazon CloudFront Varies by configuration
Amazon CloudFront CloudFront-Policy Contains the base64-encoded access policy for restricted content. Amazon CloudFront Varies by configuration
Amazon CloudFront CloudFront-Signature Contains the digital signature of the access policy to verify authenticity. Amazon CloudFront Varies by configuration

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