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Adults
2
Children
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7.1
91 reviews
Staff
Good
Price Quality Ratio
Good
Cleanliness
Good
7.1
91 reviews
Staff
Good
Price Quality Ratio
Good
Cleanliness
Good
Hotel Facilities
Good
Food
Good
Rooms
Good
Highlighted ​Facilities and services
Wifi and Internet
Ski locker
Cuisine
See all services and facilities
Check-in and check-out times
Check in
From 16:00 h to 00:00 h
Check out
From 00:00 h to 12:00 h
Hotel Civera Avenida Sagunto, 37
Hotel location
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Accommodation features
Internal parking
Pet-Friendly
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Hotel Civera
Customer photos
Map
Facilities and services
Main Areas
24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Wifi and Internet
Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi
Main Hotel Services
Meeting Room
Laundry Service
Nanny
Car Hire
Free Luggage Room
Safe at the reception
Door man
Restaurant
Vending machine
Facilities
Garden
Balcony
Fintess Centre
Lounge with TV
Business Center
Solarium
Pets
pets allowed
Ski locker
Ski Lockers for a fee
Activities
Ski
Cuisine
Kiddies menu
Check-in/out and other info
.: .
.: .
Parking: € 11 per night (upon request and availability).
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Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi

Main Hotel Services

Meeting Room
Laundry Service
Nanny
Car Hire
Free Luggage Room
Safe at the reception
Door man

Restaurant

Vending machine

Facilities

Garden
Balcony
Fintess Centre
Lounge with TV
Business Center
Solarium

Pets

pets allowed

Ski locker

Ski Lockers for a fee

Activities

Ski

Cuisine

Kiddies menu
Check-in/out and other info
.: .
.: .
Parking: € 11 per night (upon request and availability).

Parking

The accommodation has an outdoor car park with extra charge
It is essential to reserve the car park space in advance by contacting the accommodation directly.

Pet Policy

This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

About the accommodation

The Hotel Civera **, is located in the center of the city of Teruel, next to the theme park Dinópolis.

The accommodation was renovated in 2004. It comprises a total of 65 double rooms, six single rooms and two suites, spread over five floors.
The hotel is part of the hotel chain Grupo Gargallo.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

What our customers are saying about the accommodation

7.1
Good
Based on 91 reviews
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
8.7 Jorge Antonio Travelled with couple March 2017
Lo mejor el personal. Muy cualificado y simpático.Las habitaciones un poco pequeñas pero con cama buena. El baño no estaba mal pero sin estanterías donde dejar las cosas.
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Very good 7 Lucio Travelled with couple March 2017
Monasterio de piedra
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Good 8.3 Consuelo Travelled with  friends March 2017
Q era un hotel tranquilo,y relativamente,centrico.El personal muy amable.y todo muy bien.
Pues nada.Podia fallar el tiempo,y ,la verdad, hasta estuvo muy bien.
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Very good 2.3 César Travelled with  friends March 2017
La verdad que no me ha gustado nada del Hotel, tal vez algo el desayuno, pero no para tirar cohetes...
El personal del Hotel muy desagradable . Tuvimos que dormir 3 personas en una cama de matrimonio, en una habitación de 9 m³ , baño pequeño. En otra habitación 4 personas en camas que realmente solo entraban 2 personas ( camas muy pequeñas ).Experiencia nefasta, no lo recomendaré nunca!!!!.
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Basic 5 Tomas Travelled with couple March 2017
El trato del personal , atento y al llegar me indicaron que ver y sitios para comer etc , y buenas recomendaciones por cierto .
La habitacion demasiado pequeña y las tuberias con un olor excesivo y muy molesto , y el desayuno correcto menos la tortilla que mas vale no la pusieran pues es congelada y no se podia comer .
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Average 7.6 Angel Travelled with  friends March 2017
La ciudad en general y los pueblos de la provincia,
En primer lugar la tapa de jamon que según el bono se tenia que hacer en un restaurante de la ciudad, en cambio nos la dieron en la cafeteteria del hotel y una de las personas de todo el grupo que íbamos (10) quiso de consumición una cocacola y nos dijeron que no entraba en el bono y la tuvimos que pagar. Ademas el dia de salida que teníamos según el bono hasta las 6 de la tarde también nos dijeron que tenia que ser la salida no mas tarde de la 1 del mediodía. Creo que si se reserva una actividad y se paga por ella se debe respetar lo que se reserva y sino lo pueden ofrecer que no lo hagan porque da la sensacion que se engaña.
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Good 8 Jose Miguel Travelled with couple March 2017
Según lo contratado teníamos salida del hotel hasta las 18 h, cosa que después no era posible, si haces un viaje de 400 km de ida y 400 km de vuelta en un fin de semana cuantas más horas puedas estar mejor, y esa fue una de las cosas por las que cogimos este viaje.
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Very good 8.8 Rosa Travelled with couple March 2017
Excepto que la habitación era muy pequeña para dos personas todo lo demás estuvo bien
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Very good 7 Juan Antonio Galera Travelled with couple March 2017
la atención del personal y la calidad del desayuno excelente
la habitación y el baño cada vez que tiran de la cisterna se siente en todas las habitaciones
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Good 8.3 María José Travelled with couple March 2017
La buena atención y acogida del personal. Buena limpieza y tranquilidad del entorno. Y el detalle del jamón y el cuchillo ha estado muy bien
En el desayuno me hubiese gustado más variedad de fruta y también la opción de pan con tomate y jamón en el desayuno.
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Very good 8.8 Pilar March 2017
El hotel muy confortable
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Very good 6 Elvira Travelled with couple February 2017
EL HOTEL ESTA BIEN UBICADO CERCA DEL CENTRO DE TERUEL, SE PUEDE APARCAR EN LOS ALREDEDORES SIN PROBLEMAS, AUNQUE TAMBIEN TIENEN APARCAMIENTO PRIVADO.EL HOTEL PARA SER DE DOS ESTRELLAS ESTA LIMPIO, CON SERVICIOS ADECUADOS, LA HABITACION LIMPIA Y EL DESAYUNO BUFFET SENCILLO Y BIEN. LO RECOMIENDO PARA PASAR UNOS DIAS O UN FINDE SEMANA .FUI CON BUSCO UN CHOLLO QUE TE REGALABAN LA PALETILLA DE JAMON DE TERUEL Y EL CUCHILLO JAMONERO , Y BIEN SIN NINGUN PROBLEMA, EL PERSONAL AMABLE Y EDUCADO.
LO QUE NO ME GUSTO EN EL DESAYUNO FUE QUE ESTABAN TODAS LAS MESAS LLENAS DE LOS SERVICIOS Y NOS TUVIMOS QUE QUITAR NOSOTROS LA MESA PARA PODER DESAYUNAR, PUES SOLAMENTE HABIA UNA CHICA EN EL COMEDOR Y NO PODIA CON TODO.
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Average 6.7 Roser February 2017
La atención del personal, el trato
El ruido de la calefacción. La barandilla de las literas. Un niño nos cayó a media noche
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Good 8.3 Cristobal Travelled with couple February 2017
Referente al hotel el trato del personal, muy amables y en cuanto al resto todo muy bien
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Very good 8 Silverio Travelled with couple February 2017
Me gusto todo lo que es la ciudad, las torres, los aljibes, el mausoleo de los amantes,la catedral, en fin todo en general.
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Very good 7.6 Cristina Travelled with couple February 2017
El trato del personal excelente, resolviendo cualquier duda y siempre con buena sonrisa. El desayuno por la mañana muy comletito, habia bastantes cosas para elegir (tipo buffet) pero me hizo falta que hubiese fruta.
La habitación bastante regular, se las estrellas que tiene el hotel, pero eso no justifica que al poner la calefaccion (aparte de que suena un monton) llegase un olor a cañerias putrefactas. La tapa que te incluyen es muy simplona, 4 cortes de jamón con 2 trocitos pequeños de pan con aceite, y el jamon de 5 kilos que te dan, todo hueso.
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Good 8.3 Maria Travelled with couple February 2017
Relación calidad y precio bueno. Detalle de un plato con fruta ecologia en la habitación. se cumplió todo lo que esta oferta prometía. Es la primera vez que utilizamos el servicio de buscounchollo.com, y ha superado nuestras expectativas. Con seguridad que volveremos a contratar próximos viajes con ellos.
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Very good 4.2 Noelia Travelled with family February 2017
La paletilla. Cama comoda.
No hay calefaccion por radiadores. El aire acondicionado no calentaba parecia un ventilador ruidoso. Habitacion con polvo de varios dias en baño. Falta de limpieza general.
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Basic 7.3 Leonor Travelled with family February 2017
Recepcionista muy agradable.
Al llegar al desayuno,a pesar de que llegamos a buena hora aunque no a primera,no quedaban muchas cosas,pan el justito y no les quedaba bollería para reponer...La comida estaba buena,pero poca,creo que pagan igual los que llegan a las 8:00 que los que llegan más tarde y que deben encontrarse la misma comida o almenos poder pedirla y que se la repongan.
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Good 6.3 Oscar Travelled with family February 2017
La situación del Hotel.
La Habitación era normalita, decir que el mando a distancia de la tv no funcionaba pero dentro del precio que pagamos tampoco era cuestión de quejas.
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4.8 out of 5 based on 190 ratings
12/06/2026
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12/06/2026
Easy to use
Easy to use! Great communication!
Andjela
09/06/2026
Atm jump2spain.com seems good
Atm jump2spain.com seems good Had the best deals Only just booked holiday so hopefully all will be good.
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22/05/2026
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Quick and easy!
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06/05/2026
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01/05/2026
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16/04/2026
Frequent contact and very kind
Frequent contact and very kind
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08/04/2026
Competitive and easy site to find…
Competitive and easy site to find deals. Hopefully hotel will be good.
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16/03/2026
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So glad I found you ???? great job ???????? I was noticed and asked to be assisted and it was very kind and helpful! Thank you
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22/02/2026
I was looking for somewhere to stay for…
I was looking for somewhere to stay for my ski trip. Found jump 2 Spain. Incredible prices. Really happy I used them.
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18/02/2026
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Recommend. Price on this website was the lowest I found. No issues
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05/02/2026
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Very easy booking experience, will definitely use again
Mike T
31/01/2026
Easy to book and very informative
Easy to book and very informative
Denise Neylon
09/12/2025
Absolute value for money.
Absolute value for money. Great quick response.
Dove Holes
02/11/2025
Love this Comoany
So glad to have found this company. Really good prices and very easy to book with. They are very responsive to any queries and I found them very helpful. Unfortunately, due to ill health, we had to cancel our last holiday but had a full refund within minutes of notifying them.
Pauline Monks
22/10/2025
my weekend .The hotel,excellent nice quiet location…
The hotel,excellent nice quiet location within walking distance of public transport rail and bus. ( I have mobility issues) accommodation high standard but for me the bath was an issue (no grab bars)room spaciousand airy.Staff very helpful excellent service. Meals well presented, excellent in variety .Public rooms clean and tidy particularly enjoyed the library.Public areas loved the tranquility and coolness of the lawns and the 2nd swimming pool. I would stay again.I have recommended this hotel to my friends
Mrs Imelda Pearson
07/10/2025
Great site and easy to use
Great site and easy to use. We got a great deal and everything went very smoothly. Thank you
Keith W
01/10/2025
Hotel Reservation
Your representative was extremely helpful and efficient. She spoke excellent English - a pleasure to deal with her. I am writing this from the hotel you booked on my behalf ~ excellent. Regards Bob Keegan
Mr Robert Keegan
05/09/2025
Great Service!
I’m really happy with this travel agency. The team was super friendly and answered all my questions quickly. They made everything easy and stress-free.
Ricky
26/08/2025
Excellent service
Excellent service
YOUSEF
98 % would book again with Jump2spain.com
B
Bev
20 days ago
Customer service is great !
M
Matthew
30 days ago
5*
L
Lucas
1 month ago
i like Jump2Spain to offer me great deal in this nice hotel
G
Gary
2 months ago
Very good all round
W
Wally
4 months ago
Always keeping you updated. Very much on the ball.
S
Sanita
7 months ago
Good!
R
Robert
8 months ago
Excellent
S
Susana
8 months ago
perfect
S
Spain Lover
9 months ago
Called a couple of days before my holiday, they are really nice and spoke great English. They really made me feel at ease considering I had never heard of them before. They really know their stuff, true Spain experts for sure!
P
Pieter
10 months ago
Easy booking via Jump2Spain and good updates after.
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Denise
10 months ago
A cheap organisation
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Patrícia
10 months ago
Muito bom a reserva correu bem
L
Luís Silva
10 months ago
Everything went very very well, but, since we have made the reservation 2 days before check in, and the payment the day before, it had to be me asking for the reservation voucher.
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?ukasz
11 months ago
Pełen profesjonalizm
J
Jonathan
11 months ago
Was afraid because of the offre that was way lower than Booking. Thought is was a scam but completely not ! Super expérience at a great price ! I do recommend for sure!
T
Tomasz
11 months ago
perfect service
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Steve G.
366 days ago
Easy to book with good information and a decent price. Good communication.
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Rahana
378 days ago
I wanted to check in 15 minutes after my booking. At the reception they could not see my booking. It was around 10 pm but the jump2spain helpdesk was available and talked to the reception so i could check in. Which was a really great service.
M
Mary
389 days ago
Easy to book
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Beth
1 month ago
Never heard of the company before but it was so efficient and so reasonable.

Frequently asked questions about Hotel Civera

Does the Hotel Civera have wifi connection?

  • The Hotel Civera offers free Wi-Fi throughout the hotel.
  • The Hotel Civera offers free Wi-Fi in public areas.
  • The Hotel Civera has Wi-Fi.

Does the Hotel Civera have a 24h reception?

Yes, Hotel Civera has a 24-hour reception.

Is there heating in Hotel Civera?

Yes, Hotel Civera has heating in the common areas.

Is there air conditioning in the common areas at Hotel Civera?

Yes, Hotel Civera has air conditioning in the common areas.

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Microsoft Bing Ads _uetsid Tracks user interactions with advertising. Microsoft Bing Ads 24 hours
Microsoft Bing Ads _uetvid Tracks user interactions with advertising. Microsoft Bing Ads 2 weeks (approx.)
Amazon Ads ad-id Helps deliver relevant ads and measure performance. Amazon Advertising 7 months
Amazon Ads ad-privacy Manages user privacy preferences related to advertising. Amazon Advertising 2 years
Hotjar exp_pricing_fall_assignment Assigns users to pricing experiments. Hotjar 1 month
Twitter (X) guest_id This cookie collects information about the user's visits to the website (e.g.; how many times the user has visited the website, how much time has elapsed, which pages have been visited). This data is used to personalize and improve the service offered by Twitter (X). Twitter (X) 2 years
Twitter (X) guest_id_ads Collects visitor behavior information from multiple websites. This information is used on the web to optimize advertising relevance. Twitter (X) 2 years
Twitter (X) guest_id_marketing Cookie used by Twitter for marketing and ad personalization purposes. Twitter (X) 2 years
Twitter (X) muc_ads Used for ad personalization and performance measurement. Twitter (X) 2 years
Twitter (X) personalization_id Stores preferences to personalize content and ads. Twitter (X) 2 years
TikTok odin_tt Tracks and analyzes user behavior. TikTok 13 months
TikTok tt_chain_token Tracks user behavior across pages and sessions. TikTok 5 months
TikTok ttwid Identifies users to deliver recommendations and ads. TikTok 11 months
TikTok ttcsid* This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session. TikTok 3 months
Spotify __spdt Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad. Spotify 13 months
DoubleClick (Google) test_cookie This cookie is used to determine whether the user's browser supports cookies. Google Ads / DoubleClick 15 minutes
Google g_state Stores the user's logout state and is set when using the One Tap popup or automatic login. Google One Tap 7 days
Google g_csrf_token Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks. Google One Tap 5 minutes
Google LSOLH Cookie used to manage the user session and authentication in Google services. Google 1 year
Google __Secure-ENID This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience. Google 13 months
Google NID This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience. Google 6 months
Datadog _dd_s Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session. Datadog 4 hours
Amazon CloudFront CloudFront-Key-Pair-Id Used to control access to restricted content in CloudFront. Amazon CloudFront Varies by configuration
Amazon CloudFront CloudFront-Policy Contains the base64-encoded access policy for restricted content. Amazon CloudFront Varies by configuration
Amazon CloudFront CloudFront-Signature Contains the digital signature of the access policy to verify authenticity. Amazon CloudFront Varies by configuration

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