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9.1
Superb
See 362 reviews
Staff
Superb
Cleanliness
Superb
Hotel Facilities
Superb
9.1
Superb
See 362 reviews
Staff
Superb
Cleanliness
Superb
Hotel Facilities
Superb
Rooms
Superb
Food
Superb
Price Quality Ratio
Fabulous
​Facilities and services
Wifi and Internet
Baby cribs
See all services and facilities
Check-in and check-out times
Check-in
from 15:00
Check-out
before 12:00
HF Fenix Lisboa Marques De Pombal, 8
Hotel location
See map
Accommodation features
Near Public Transport
Internal parking
HF Fenix Lisboa
Customer photos
Customer photos

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Facilities and services

Main Areas

24 h reception
Air-conditioning in the main facilities
Lift
Adapted for people with reduced mobility

Restaurant

Restaurant
Bar
Breakfast (Buffet)
Lunch menu
Dinner service à la carte

Main Hotel Services

Meeting Room
Laundry Service
Currency exchange
Free Luggage Room
Multilingual employees

Pets

Not Pet-Friendly

Wifi and Internet

Free Wi-Fi

Baby cribs

Free Baby Cot (on request)

Facilities

Solarium

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Air Conditioning
Free Wi-Fi in the rooms
International TV channels
Pay mini-fridge
Desk
Safe

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer

Check-in/out and other info
breakfast hours: from 7:00 a.m. to 10:30 a.m.
Bar hours: from 10:30h to 24:00h. At the bar you can enjoy lunch and dinner. Please note that the kitchen closes at 23h.
Indoor car park: 19€/day (subject to availability upon arrival).

Parking

The accommodation has an indoor car park with extra charge
  • 19€ / Per day
Electric vehicle charger available (check details by calling the lodge).
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The HF Fénix Lisboa 4* is one of the most emblematic hotels in the Portuguese capital and shows, from its window, the rhythm and romanticism of one of the most cosmopolitan and beautiful neighborhoods of the city, the Praça Marquês de Pombal.

Located in the center of Lisbon and with a subway stop in front of it, you only have to leave the hotel to start to know, either Avenida da Liberdade, Baixa or Parque Eduardo VII, always ending the day on the banks of the Tagus River.

The accommodation has a bar for relaxing moments, the City Garden Lounge garden, indoor car park, WiFi connection, restaurant and 24-hour reception.

All rooms have a well-lit desk, cable TV, air conditioning, safe, minibar, Wi-Fi connection and private bathroom with shower or bathtub, amenities and hairdryer.

Book now at the HF Fénix Lisboa 4* hotel and discover the Portuguese capital!

 

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 12 years old are exempt from this tax.
The tourism tax in a 4 * Hotel is 4 € per person and night.

What our travellers say

9.1
Superb
Based on 362 reviews

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Staff63 89%
Location53 96%
Rooms43 72%
Breakfast37 81%
Cleanliness21 76%
Car Park9 78%
Buffet9 78%
Management7 86%
Reception5 60%
Accommodation4 100%
Comfort4 100%
Bathroom4 75%
Facilities4 75%
Air conditioning3 100%
Services3 67%
Customer service3 100%
Routes and surroundings2 50%
Food2 100%
Value for money2 50%
Check-in2 50%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
10 Angel Travelled with family August 2026
Nos ha encantado todo, del hotel nos ha gustado todo, ubicación, atención del personal, servicio.. Me gustaría destacar la atención y amabilidad de Roy, pero sobre todo la energía y entrega de Nelson en los desayunos, ha sido un placer estar en este hotel. El Free Tour con Elena también muy ameno y cultural, 5 estrellas para ella 🤩 Lisboa Preciosa
Nada, todo ha sido fantástico
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Superb
8.9 José María Travelled with couple July 2026
Muy bien situado, al lado del metro, el desayuno muy variado.
Las puertas de los armarios se atrancaban
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Fabulous
10 Miguel Angel Travelled with couple May 2026
Buena ubicación Hotel limpio y silencioso Cercano al centro Parada de bus en la puerta Persona de comedor muy amables y simpáticos
El baño un poco pequeño Parking un poco caro
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Superb
8.3 Monica Travelled with couple April 2026
El hotel esta muy bien, personales, comida, limpieza.... Un punto a destacar es que esta muy cerca del metro.
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Fabulous
9.4 Luis Pedro Travelled with couple February 2026
El tour free que venía con el paquete fue, sencillamente, espectacular. Celia, la guía, era de cinco estrellas.
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Superb
9.7 Ana January 2026
El hotel está muy bien, cómodo, limpio y el personal muy simpático. Si lo que quieres es estar en pleno centro este no es el hotel, pero si quieres algo más alejado, que te permita ir andando o en transporte público (en 10 minutos estás en el centro y el transporte suele ir en hora) está muy bien.
Si eres vegan las opciones de desayuno pueden ser un poco limitadas. Aún así hay opciones :)
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Superb
10 Carla Travelled with couple January 2026
Las habitaciones son PRECIOSAS Y CÓMODAS, EL HOTEL MUY BIEN SITUADO. TODO PERFECTO, NOS HA ENCANTADO.
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Superb
10 Laura Travelled with family January 2026
Las instalaciones del hotel superaron nuestras expectativas y la ubicación fue excelente
En cuanto al bono que nos incluía la reserva (tranvía ilimitado gratuito durante 24 horas, subida a los elevadores y paseo en barco) solo pudimos utilizar el tranvía porque el paseo en barco se canceló por tiempo atmosférico durante los 3 días de estancia, y los elevadores estaban cerrados.
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Superb
9.4 Estela Travelled with couple December 2025
La limpieza, el servicio del bar, la comida del desayuno y la simpática del personal
El ruido del aire acondicionado y que no se podía parar
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Superb
10 Roberto Travelled with couple December 2025
La situación y el personal superbueno
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Superb
9.7 Mónica Travelled with couple December 2025
La habitación estupenda, muy espaciosa y con gran armario. El baño más pequeño pero suficiente. El secador es potente. Te ponen albornoz y zapatillas. También un par de botellas de agua. El buffet desayuno variado y bueno. El personal muy atento y agradable. Se puede llegar al centro paseando por la avenida Liberdade, gran avenida con tiendas de lujo. Llegas enseguida, vas cuesta abajo.Volver al hotel es un poco más cansado si optas por ir andando.
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Superb
8 P. Travelled with couple December 2025
Todo bien. Excepto los bonos, Los elevadores no se pueden utilizar, desgraciadamente desde el accidente del elevador de Gloria están todos cerrados. Publicidad engañosa.
Ya que no se pueden utilizar los elevadores, compensar de otra forma. Sería interesante que incluyeran el parking en la estancia.
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Fabulous
9.1 Ainhoa Travelled with couple December 2025
Muy bien ubicado, en una zona muy bien y en Navidad justo al lado de un parque navideño.
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Superb
10 Jose Travelled with couple November 2025
Todo ha sido perfecto.
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Superb
10 Juan Carlos Travelled with couple November 2025
En general el personal y las instalaciones muy bien
Quizás el colchón que tiene demasiado grado de dureza
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Superb
8 Gustavo Travelled with  friends November 2025
Parking costoso
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Fabulous
8.6 Enrique Travelled with family September 2025 The room was always tidy, the breakfast menu was complete and of quality. The hotel facilities were very well maintained.
La habitación estaba siempre ordenada, el menú del desayuno era completo y de calidad. Las instalaciones del hotel muy cuidadas.
The lack of bidet. Some rooms do not have street views.
La falta de bide. Algunas habitaciones no tienen vistas a la calle.
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Fabulous
8 Eduardo Travelled with couple August 2025 Nothing to comment, it was fine, nothing more.
Nada que comentar, estaba bien, sin mas
The air conditioning makes a lot of noise, it doesn't let you sleep. One of the breakfast waiters is overly friendly, it becomes annoying.
El aire acondicionado hace muchísimo ruido, no te deja dormir. Uno de los camareros del desayuno se pasa de simpático, llega a ser cargante.
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Fabulous
9.4 Maite Travelled with couple August 2025 The hotel is centrally located and well connected, the breakfast is not lacking in detail. Very friendly staff. Especially highlighting the excellent work and friendliness of Nelson.
El hotel es céntrico y bien comunicado, el desayuno no le falta detalle. Personal muy amable. Destacar especialmente el excelente trabajo y simpatía de Nelson.
I think everything is fine. We didn't have any issues.
Creo que todo es correcto. No tuvimos ningún problema.
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Superb
7.7 Luis Travelled with couple August 2025 The hotel was good and comfortable and the room was good.
El hotel estaba bien y era comodo y la habitación estaba bien.
The hotel is 30 minutes away from the city center. The tram offer couldn't be enjoyed because there's hardly enough time in one day to learn the tram routes and fully enjoy it. They should allow at least 2 days of tram to make up for the distance of the hotel from the center of Lisbon.
El hotel esta a 30 min del centro. La oferta del tranvía no se podía disfrutar ya que casi no da tiempo en un día para aprenderte las rutas del tranvía y poder disfrutarlo bien. Deberían de dejar al menos 2 dias de tranvía para compensar la lejanía del hotel del centro de Lisboa.
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Very good
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Frequently asked questions about HF Fenix Lisboa

Does the HF Fenix Lisboa have wifi connection?

The HF Fenix Lisboa offers free Wi-Fi throughout the hotel.

Can I stay with a pet at HF Fenix Lisboa?

Pets are not allowed at HF Fenix Lisboa.

Is there children's cots available at HF Fenix Lisboa?

The HF Fenix Lisboa has free cots available at the hotel (please request before your trip).

Does the HF Fenix Lisboa have a 24h reception?

Yes, HF Fenix Lisboa has a 24-hour reception.

Is there air conditioning in the common areas at HF Fenix Lisboa?

Yes, HF Fenix Lisboa has air conditioning in the common areas.

Is HF Fenix Lisboa adapted for people with reduced mobility?

Yes, HF Fenix Lisboa is adapted for people with reduced mobility.

Is there a restaurant at HF Fenix Lisboa?

Yes, HF Fenix Lisboa has a restaurant.

Is there a bar at HF Fenix Lisboa?

Yes, HF Fenix Lisboa has a bar.