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Ohtels La Hacienda

Name: Ohtels La Hacienda
Address: Plaça De La Unió Europea, 1, La Pineda, 43481
Price range: Descubre precios y ofertas para este alojamiento
Rating: 7.6

Superior

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Plaça De La Unió Europea, 1

• 1.1 km from the centre of La Pineda

7.6 See 73 reviews

Check-in/out and other info

Ohtels La Hacienda Plaça De La Unió Europea, 1

Map

Accommodation features

Internal parking

Water Slides

Pool

Accommodation not available

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Accommodation facilities/services

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Restaurant
Bar
Snack bar
Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi
Meeting Room
Games room
Laundry Service
Car Hire
Free Luggage Room
Safe at the reception
Not Pet-Friendly
Massage Parlour
Sauna
Jacuzzi
Turkish bath
Garden
Balcony
Ping Pong
Pool table
Zona de juegos
Solarium
Darts
Children's Club
Outdoor Pool (summer)

Room services

TV
Telephone
Balcony
Hairdryer
Heating
Air Conditioning
Safe to be paid at reception
Desk
Toilet
Amenities
Shower or bathub
Pay mini-fridge

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Parking

The accommodation has an indoor car park with extra charge

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Ohtels La Hacienda is in the immediate vicinity of the center of La Pineda, 150 meters from the beach. This modern complex offers a spa, an outdoor swimming pool, tennis and paddle tennis courts and a soccer field.

It is less than 3 km from the Aquopolis water park and the Port Aventura theme park. The city of Tarragona, a UNESCO World Heritage Site, is also nearby.

The hotel has several bars and restaurants where you can enjoy a refreshing drink ;)

The spa includes a sauna, Turkish bath and whirlpool bath, for an extra charge. Towel rental is available at the spa. The establishment also offers a gym, an indoor pool, massage services and other treatments (for a fee).

Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 16 are exempt from this tax.

The tourism tax in a 4 * Hotel is 1.32 € per person and night.

What our customers are saying about the accommodation

7.6

Good

Based on 73 reviews

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All reviews have been carefully checked and verified.

8 Elisabet Travelled with family August 2020 The staff was great and everything was very clean

El personal genial y todo muy limpio

The food is not very varied I suppose it is because of the covid but it is very repetitive.

La comida poco variada supongo que será por el covid pero muy repetitiva

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Very good

8.7 Francisco Antonio Travelled with couple August 2020 Room 336 to 332 were excellent, thank you very much.

Ha sido buenísima la habitación 336 a la 332 excelentes muchas gracias

That the customers put the towels before lunch to keep the hammocks of the swimming pool. Then those who go to the normal time do not have obvious to hammocks. I recommend to keep an eye on it. The rest is excellent, congratulations for your management and control of the hotel.

Que los clientes pongan las toallas antes de almorzar para guardar las hamacas de las piscina Después los que vamos a la hora normal no tenemos obvios a hamacas Recomiendo se vigile. Lo demás excelente enhorabuena por sus gestiones y control del hotel

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Very good

7 Alina Travelled with family August 2020 The people who work there...

La gente que trabaja allí...

My opinion is that it has too many stars, I would remove some of them. !!!!

Mi opinión es que tiene demasiadas estrellas ,, yo le quitaría alguna.!!!!

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Good

7.3 Sysy Travelled with family August 2020 The entertainers give you a lot of play and if you go with children the best. I regret not having taken an all-inclusive

Los animadores te dan mucho juego y si vas con niños lo mejor Me lamento de no haber cogido un todo incluido

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Good

6.3 Montse Travelled with family July 2020 Swimming pool

Piscina

The variety in the food, they have lost a lot...we were there two years ago and there was no comparison. The shows at night were very fair, you could hardly hear the music.

La variedad en la comida, han perdido mucho..estuvimos hace dos años y ni punto de comparación. Los espectáculos de noche muy justitos, a penas se escuchaba la música.

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Average

4.7 Juan Fran Travelled with couple July 2020 I expected something more, or rather much more. I was there years ago and the experience was not very good, being new management and having no reference I made the booking. Nothing to highlight I say nothing .... We are talking about a superior four star hotel

Esperaba, algo más, mejor dicho mucho más Estuve hace años y la esperiencia , no fue muy buena , al ser nueva gerencia y no tener referencia hice la reserva Nada que destacar digo nada.... Estamos hablando de un cuatro superior

The management on the COVID, very bad, gels were missing in many areas of the hotel. At the exit of the elevator to access the bedrooms nothing or a gel trot to disinfect hands, once in the room the same. The cleanliness left much to be desired (rather fair) the first night I left the paper cover of a toothpick on the desk and went out and it was still there. The theme of the food, dinners, a shame, of all the hotels I've been this was the worst and by far, bad bad and greedy (so no customers are won). In this case the cheapness of the stay has made it expensive...... I will never come back. There are in search of a deal hotels much better, as the Estival ... both La Pineda and Cambrils.

La gestión sobre el COVID, muy mala , faltaban geles por bastantes zonas del hotel A la salida del ancensor para acceder a las habitaciones nada ni un trote gel para poder desinfectar las manos, una vez en la habitación lo mismo . La limpieza , dejaba mucho que desear( más bien justa) la primera noche deje la funda de papel de un palillo en el escritorio y salí y aún estaba allí El tema de la comida , las cenas , una vergüenza, de todos los hoteles que estado este a sido el peor y con diferencia, mala mala y con avaricia( así no se ganan clientes) En este caso lo barato que a sido la estancia la han echo cara...... no volveré jamás Hay en busca un chollo hoteles mucho mejor , como los Estival... tanto el de La Pineda como el de Cambrils

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Basic

9 Maria Jose Travelled with family July 2020 Large room with two large beds. Comfortable hammocks and disinfection every time someone left. Checking in early when we arrived. The lifeguard during the week was super hard working and very attentive to everything. Dining staff super attentive and friendly and sympathetic. Detail of fruit and chocolates on the second day.

La habitacion grande con dos camas grandes. Hamacas comodas y desinfeccion cada vez que se iba alguien. Checking antes de la hora cuando llegamos. El socorrista entre semana supertrabajador estaba superatento a todo. Personal de comedor superatentos y amables y simpaticos. Detalle de fruta y bombones el segundo dia.

Children's entertainment (12 years) fatal, non-existent. Night entertainment only for very young children...and quite pitiful...a good professional show, pitiful rest with the entertainers...not up to the range...there is no excuse if there are cuts by covi...there are many show professionals who need to work.

Animacion infantil (12 años)fatal, inexistente. Animacion nocturna solo niños muy pequeños...y bastante penosa ...un espectaculo profesional bueno resto penoso com los animadores... no a la altura de la categoria...no hay excusa si hay recortes por covi...hay muchos profesionales del espectaculo que necesitan trabajar.

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Excellent

8 Gema Travelled with family July 2020 Good food

Buena comida

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Very good

8.7 Francesca Travelled with family July 2020 The food and services of the hotel, the children enjoyed it very much.

La comida y los servicios del hotel, los niños han disfrutado mucho

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Very good

7.5 Lidia July 2020 Complete and well located hotel, close to the beach and easy to park.

Hotel completo y bien ubicado, cerca de la playa y fácil para aparcar

The buffet leaves much to be desired. repetitive meals with very little variety.

El buffet deja mucho que desear.. comidas repetitivas con muy poca variedad

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Good

5 Jesus Travelled with friends July 2020 The hotel in general is fine and the location. The staff was pleasant but overworked. The quality of the food is very fair for a 4 star superior.

El hotel en general esta bien y la ubicacion. El personal agradable pero desbordados de trabajo. La calidad de la comida muy justa para tener 4 estrellas superior.

Lack of staff, especially in the dining room. Long waiting lines to finally have breakfast some days. Missing cups, bread, etc.... In that aspect, a disaster.

Falta de personal sobretodo en el comedor. Largas colas de espera para finalmente algun dia ni desayunar. Faltaban tazas, pan, etc... En ese aspecto, un desastre

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Average

8.7 Laura Travelled with couple July 2020 The hotel in general. Both the staff and the facilities. The food was varied and correct for the price.

El hotel en general. Tanto el personal como las instalaciones. La comida variada y correcta por el precio.

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Very good

9.7 Jorge Travelled with family July 2020 We liked everything, the food very good, we have a 2 year old child who is a bit complicated when it comes to eating but he liked everything breakfast little variety but good and fresh products. A pity that they do not have full board. Everything was great

Nos ha gustado todo, la comida muy buena, tenemos un niño de 2 años que es un poco complicado a la hora de comer pero le ha gustado todoel desayuno poca variedad pero Buenos productos y frescos. Una lastima que no tengan pensión completa. Todo ha sido genial

The only thing the check in we arrived early and we had already done it at 12, but they told us that they would deliver the key at 2 pm. thing that was understood because it was at that time that should be done, when it came time to pick it up we had to wait 45 m in a queue at the reception because the girl was alone and although we explained that we only need the keys she told us that we still had to wait and with a small child and the air was not very good. It was very oppressive. Otherwise everything was fine.

Lo único el check in llegamos temprano y ya lo habíamos hecho a las 12, pero nos dijeron que los entregarían la llave a las 2 pm. cosa que se entendía porque era a esa hora que se debía de hacer, llegado el momento de recogerla tuvimos que esperar 45 m en una cola en recepción porque la chica estaba sola y aunque le explicamos que solo necesitamos la llaves ella nos dijo que igual teníamos que esperar y con un niño pequeño y el aire que no estaba muy bueno. Fue muy agobiante. Por lo demás todo bien.

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Excellent

9.3 Patricia Travelled with family July 2020 Good treatment

Buen trato

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Excellent

4.8 Cristina Travelled with family July 2020 The variety of food was exaggeratedly scarce and some of the dining room staff were not very pleasant. There was also little separation between tables in the dining room.

La variedad en la comida exageradamente escasa y algunas personas del personal del comedor muy poco agradables. Además existía poca separación entre mesas en el comedor

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Basic

8 Eneko Travelled with family July 2020 The animators are great!

Los animadores, unos cracks!

The closing time of the swimming pool ( 19:00 ), too early.

El horario de cierre de la piscina ( 19:00 ), excesivamente pronto.

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Very good

4.8 Sandra Travelled with family July 2020 Well, sincerely ......, breakfast?

Pues sinceramente......, el desayuno?

In general everything, not to mention the food, and those 4 SUP stars, my goodness, there are stars and starry stars.

En general todo, de la comida ni te cuento, y esas 4 estrellas SUP?, madre mía, hay estrellas y estrellados

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Basic

6.3 Marua Pilar Travelled with friends July 2020 Very friendly staff

El personal muy agradable

Very poor food

La comida muy pobre

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Average

9.3 Silvia Travelled with couple July 2020 Very clean facilities, very friendly staff

Las instalaciones muy limpias, personal muy amable

The dinner buffet could improve the quality and variety of the grilled products.

El buffet de la cena podria mejorar la calidad y variedad de los productos de la plancha.

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Excellent

3.2 Toni Travelled with family July 2020 Entertainment and waiters

La animación y camareros

The management of the hotel where they do not care about the damage caused to customers in their facilities and your unwillingness to take action on the matter is why I requested a complaint form with you and that I will fill to deliver to the consumer office.

La dirección Del hotel donde no se preocupan por los daños causados a los clientes en sus instalaciones y vuestra poca predisposición a tomar cartas en el asunto es por ello que solicite hoja de reclamaciones con vosotros y que rellenaré para entregar a la oficina del consumidor.

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Basic

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Frequently asked questions about Ohtels La Hacienda

Does the Ohtels La Hacienda have wifi connection?

The Ohtels La Hacienda offers free Wi-Fi throughout the hotel.
The Ohtels La Hacienda offers free Wi-Fi in public areas.
The Ohtels La Hacienda has Wi-Fi.

Can I stay with a pet at Ohtels La Hacienda?

Pets are not allowed at Ohtels La Hacienda.

What can I do at Ohtels La Hacienda?

The Ohtels La Hacienda has the following activities available (some may be for a fee).

Masseur

Does the Ohtels La Hacienda have a swimming pool?

Yes, Ohtels La Hacienda has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.