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9.4
Superb
See 324 reviews
Staff
Superb
Cleanliness
Superb
Hotel Facilities
Superb
9.4
Superb
See 324 reviews
Staff
Superb
Cleanliness
Superb
Hotel Facilities
Superb
Food
Superb
Rooms
Superb
Price Quality Ratio
Superb
​Facilities and services
Wifi and Internet
Spa and wellness
Pets
See all services and facilities
Check-in and check-out times
Check-in
from 15:00
Check-out
before 12:00
El Castell de Ciutat Carretera N-260, km 229
Hotel location
See map
Accommodation features
Internal parking
Pet-Friendly
Pool
Spa

Ready to book this stay?

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Facilities and services

Main Areas

24 h reception
Air-conditioning in the main facilities

Restaurant

Restaurant
Coffee Shop
Buffet breakfast
Breakfast is served from 07:30 to 10:30. +info
Buffet lunch
Lunch is served from 13:00 to 15:30. +info
Buffet dinner
Dinner is served from 20:00 to 22:30. +info

Wifi and Internet

Wi-Fi Free
Free Wi-Fi in common areas
Wi-Fi (to be paid at reception)

Spa and wellness

Sauna
Jacuzzi
Spa Free

Facilities

Garden
Balcony

Pets

Pets are allowed (upon request) Extra charge
Price: 20 €/night and pet
Maximum weight: No weight limit!
A maximum of 2 dogs per room is allowed
Once you've completed your booking, please contact us and let us know that you're travelling with your pet—we'll notify the accommodation.
There may be specific rules regarding pets (they cannot be left alone in the room, access to certain areas is restricted, etc.).
+info

Baby cribs

Baby Cot Extra charge
The hotel offers cots on prior request and subject to availability. This service entails a supplement of €20/day. +info

Transfers / Transfer

Transfer to the airport

Swimming pools

Indoor pool
Outdoor pool

Car Park

Parking Free
No booking is necessary. Please ask when you arrive. +info

Room services

These services are general and may vary depending on the room type. In the case of kitchen facilities, these may only be available in certain studio or apartment types.

General room services

TV
Telephone
Towels available
Heating
Air Conditioning
Desk
Cabinet

Bathroom

Toilet
Shower or bathub
Private bathroom
Toilet paper

Pet Policy

This accommodation allows pets with the following conditions:
  • Price: 20 €/night and pet
  • Maximum weight: No weight limit!
  • A maximum of 2 dogs per room is allowed
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

The 4* Castell de Ciutat has a gourmet restaurant and an outdoor pool set in beautiful gardens. It offers air-conditioned rooms with free Wi-Fi, minibar and spa access.

The hotel is set next to a 16th-century castle and overlooks the Pyrenees and the Cadí-Moixeró Natural Park. It is 500 metres from the old town of La Seu d'Urgell and just 10km from Andorra. Free public car park is available.

Hotel Castell de Ciutat features a wellness center with an indoor pool, Turkish bath, gym and outdoor hot tub with mountain views. Treatments and massages are also available for a surcharge.

The Castell de Ciutat's Tàpies restaurant is the perfect setting for a memorable dining experience. The dishes on its menu, prepared with the best products of each season of km 0, mix tradition and modernity.

Book now at the Castell de Ciutat 4* hotel for a mountain holiday!

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 16 years old are exempt from this tax.
The tourism tax in a 4 * Hotel is 1.98 € per person and night.

What our travellers say

9.4
Superb
Based on 324 reviews

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Staff71 96%
Rooms25 68%
Breakfast20 80%
Food20 75%
Location16 94%
Cleanliness16 100%
Facilities16 63%
Maintenance12 92%
Spa8 63%
Jacuzzi8 63%
Landscape6 100%
Dinner6 67%
Management4 50%
Accommodation4 100%
Reception4 100%
Pool3 100%
Reform3 100%
Tranquillity3 100%
Massages2 50%
Pets2 100%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
9.7 Jesús Travelled with couple October 2026
El hotel una maravilla y la atención del personal excelente
El spa tenía algún apartado que no funcionaba y yo en la piscina le pondría algunos chorros
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Superb
10 Alicia Travelled with couple October 2026
El jacuzzi al aire libre con el paisaje que se ve, es alucinante
El wifi va muy lento, pero quizás porque no lo dijimos, porque si no, estoy segura que nos lo arreglan pues estaban en todos los detalles
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Superb
10 Jorge Travelled with couple October 2026
El entorno, la paz Tanto la direccion del hotel como todos sus trabajadore son super amables.
Un poco de mantenimiento en las hab. Repaso de pintura pero lo justo..
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Superb
10 Raúl Travelled with couple October 2026
Simplemente de 10
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Superb
9.7 Javier Travelled with couple October 2026
El personal de 10
La carta del restaurante un poco corta
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Superb
9.7 Isabel Travelled with couple October 2026
La piscina fenomenal y el desayuno excepcional nos a gustado mucho volveremos
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Superb
10 Fernando Enrique Travelled with couple October 2026
muy serviciales y la limpieza impecable
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Superb
10 Xavier September 2026
Hotel muy cuidado, jardines e instalaciones. Personal muy atento y unas vistas espectaculares desde las habitaciones.
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Superb
6.3 Sílvia Travelled with couple September 2026
La estancia ha sido correcta, pero muchos de los servicios del SPA estaban cerrados y ha sido una pena no poder disfrutar de las instalaciones, ya que era algo por lo que decidí ir.
Los servicios del SPA y la falta de mantenimiento de las instalaciones, son correctas, pero para ser un hotel de 4 estrellas deberían estar más actualizadas.
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Pleasant
8.3 Montse Travelled with couple September 2026
Desayuno espectacular, buenas vistas
Haría falta alguna reforma
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Fabulous
9.7 Marta Travelled with  friends September 2026
Hotel impecable, muy limpio y cuidado hasta el ultimo detalle. Personal muy amable y cortes, atentos en todo momento y con un trato exquisito. Desayuno magnifico, completísimo y con producto de calidad. Vistas espectaculares. Piscina interior climatizada, exterior y jacuzzi para desconectar totalmente.
Como punto a mejorar, las habitaciones se nota un poco antiguas y necesitan actualización, la ducha/bañera muy baja de altura
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Superb
10 Jorge Travelled with couple September 2026
Habitaciones amplias con decoración rústica con mucho gusto. Almuerzo de 10 con productos de la zona y frescos. Restaurante muy bueno con terraza para disfrutar el paisaje mientras degustas sus platos. Atención muy buena del personal y entorno privilegiado. Piscina y spa también perfectos. Nos ha encantado.
Por poner algo, que en vez de bañera, tuviera ducha y un secador más potente.
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Superb
10 David Travelled with couple September 2026
La estancia a sido estupenda, recepción, restaurante, spa, todo el personal excelente, la habitación perfecta, amplia, con terraza, los detalles de todo impresionantes, de l desayuno y la comida muy bien todo, en definitiva para mí ha sido un finde perfecto
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Superb
10 Rosa Maria Travelled with family August 2026
Todo genial ,el personal súper amable , los desayunos buenísimos con mucha variedad , y las vistas impresionantes
Lo único que no me gustó por decir algo , era la ducha y que había mucha moqueta
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Superb
10 Ana Travelled with couple August 2026
Es un hotel excepcional un remanso de paz,cuidan el detalle al maximo,el personal súper amable, en fin nopuedo describir con palabras lo bien que te hacen sentir todo de 10
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Superb
9.4 David Travelled with couple August 2026
El Hotel es muy bonito, admiten mascotas y hay gatitos por el Hotel, la atención de TODO el personal es maravillosa, la comida del restaurante es espectacular con productos locales, el Wellness bastante completo y relajante, las habitaciones son bonitas con sincronía de la montaña con unas vistas espectaculares, se puede fumar en la terraza de la habitación.
El baño de las habitaciones es algo estrecho a la hora de usar el baño por culpa de la puerta. El Wi-Fi falla de vez en cuando.
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Superb
10 Carmen Travelled with couple August 2026
La ubicación del hotel es muy buena, hay unas vistas maravillosas. El desayuno, increíble, todo muy bueno, mucha variedad y muy bien presentado. La atención del personal, estupenda. Hotel con muchos detalles, tratan al cliente fenomenal. Aceptan perros y pueden acceder a todo el hotel.
Todo genial!!
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Superb
10 Mercedes Travelled with couple August 2026
No
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Superb
10 Maria Del Mar Travelled with couple August 2026
El Hotel es precioso y acogedor junto al Castillo con grandes jardines para pasear. Las camas són muy cómodas, todo muy limpio y con detalles (Copa de licor al llegar con nota de bienvenida, bombones cada dia en la habitación, kit de verano....) Ambiente muy tranquilo para relajarse: con las vistas desde cualquier lugar del hotel, con la piscina exterior, interior, jacuzzi y spa.Está muy bien ubicado para hacer senderismo y cerca de la Seu d'Urgell andando. El personal és muy amable, atento y cercano. El buffet del desayuno gran cantidad y muy variado. Los gatitos són monísimos. Volveremos en otra ocasión.
Para mí y mi pareja todo ha sido positivo.
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Superb
9.4 Esther Travelled with couple August 2026
Todo muy bien, limpio y el personal muy amable
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Superb
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Frequently asked questions about El Castell de Ciutat

Does the El Castell de Ciutat have wifi connection?

  • The El Castell de Ciutat offers free Wi-Fi in public areas.
  • The El Castell de Ciutat offers Wi-Fi for a fee.
  • The El Castell de Ciutat has Wi-Fi.

Can I stay with a pet at El Castell de Ciutat?

Pets are allowed at El Castell de Ciutat (on request and direct payment at the hotel). Check the conditions.

Is there children's cots available at El Castell de Ciutat?

The El Castell de Ciutat has cots available at the hotel (please request before your trip, subject to availability). Check the conditions.

What can I do at El Castell de Ciutat?

The El Castell de Ciutat offers the following activities (some may be for a fee):
  • Spa
  • Sauna
  • Jacuzzi

Does the El Castell de Ciutat have a swimming pool?

Yes, El Castell de Ciutat has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Indoor pool
  • Outdoor pool

Does the El Castell de Ciutat have a 24h reception?

Yes, El Castell de Ciutat has a 24-hour reception.

Is there air conditioning in the common areas at El Castell de Ciutat?

Yes, El Castell de Ciutat has air conditioning in the common areas.

Is there a restaurant at El Castell de Ciutat?

Yes, El Castell de Ciutat has a restaurant.

Is there a bar at El Castell de Ciutat?

Yes, El Castell de Ciutat has a bar.