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9.3
Superb
See 141 reviews
Rooms
Superb
Staff
Superb
Cleanliness
Superb
9.3
Superb
See 141 reviews
Rooms
Superb
Staff
Superb
Cleanliness
Superb
Hotel Facilities
Superb
Price Quality Ratio
Superb
Food
Fabulous
​Facilities and services
Wifi and Internet
Spa and wellness
Swimming pools
See all services and facilities
Check-in and check-out times
Check-in
from 16:00 h to 00:00 h
Check-out
before 11:00
Hotel du Roi & Spa by SOWELL COLLECTION 3 Rue des Calquières
Hotel location
See map
Accommodation features
Near the bus stop
Near the Airport
Internal parking
Pet-Friendly
Hotel du Roi & Spa by SOWELL COLLECTION
Customer photos
Customer photos

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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas
Free Wi-Fi

Main Hotel Services

Meeting Room Extra charge
Free Luggage Room
Safe at the reception
Door man

Spa and wellness

Massage Parlour Extra charge
Sauna Extra charge
Jacuzzi Extra charge
Turkish bath Extra charge

Swimming pools

Indoor swimming pool

Facilities

Garden
Balcony
Fintess Centre
Business Center Extra charge
Solarium

Pets

pets allowed

Cuisine

Kiddies menu Extra charge

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Towels available
Coffee-maker
Heating
Air Conditioning
Alarm Service
Safe
Cabinet

Bathroom

Bathtub
Toilet
Shower
Amenities
Hairdryer
Bathrobe
Private bathroom
Toilet paper
Shampoo
Shower gel

Other services

Iron
Access to upper floors by elevator
Socket near the bed
Smoke detector
Fire extinguisher

Check-in/out and other info
breakfast hours: 7:00 a.m. to 11:00 a.m.
Cribs: Free (upon request and availability).
Safe: free
Outdoor car park: 15€/night (subject to availability upon arrival).

Parking

The accommodation has a car park with extra charge
  • 15€ / Per day
It is essential to reserve the car park space in advance by contacting the accommodation directly.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: No weight limit!
  • Price: 10 €/night and pet
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

About the accommodation

Hotel du Roi & Spa by Sowell Collection*****

Located in Carcassonne, the French hilltop city. Known for its medieval citadel where you will find observation towers and wall fortifications.

The hotel offers 24-hour reception, free Wi-Fi, buffet breakfast, a fitness room and indoor pool.

Want to stay with your pet?Great! The accommodation allows access :)

The 88 rooms that make up the hotel are equipped with television, wifi connection, safe, minibar, air conditioning, heating and bathroom with shower or bathtub and hairdryer.

Thanks to its location, you will be only 50 meters from the Vieux Pont bridge and less than 5 km from Carcassonne airport.

You can visit the castle of Carcassonne located 1 km away on foot from the hotel.

 

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

Legal information

This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

Tourism tax

The tourist tax is not included in the final price of your booking and must be paid at reception on the day of arrival. Children up to 17 years old are exempt from this tax.
The tourism tax in a 5 * Hotel is 3.5 € per person and night.

What our travellers say

9.3
Superb
Based on 141 reviews

Photos shared by our customers

Select a topic to see specific reviews
Rooms15 100%
Staff12 83%
Location10 100%
Breakfast10 60%
Dinner4 75%
Landscape3 100%
Comfort3 100%
Facilities3 67%
Accommodation2 100%
Check-in2 100%
Bed2 100%
Maintenance2 100%
Buffet2 100%
Restaurant1 100%
Cleanliness1 100%
Heated swimming pool1 100%
Food1 100%
Bar1 100%
Car Park1 100%
General condition1 100%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
9.7 Claudia Travelled with couple April 2024
Increíble experiencia. Supongo que por ser un día de baja afluencia nos dijeron que nos cambiaban a una habitación de luxe y ha sido inmejorable: una habitación enorme con jacuzzi y con vistas a la preciosa ciudad antigua de Carcasona. Las camas super cómodas, no le faltaba de nada a la habitación. Pudimos aprovechar el alquiler de bicis de 1h para dar un paseo por al lado del río, una ruta muy bonita y sencilla de hacer en bici. Y además nos dejaron utilizar la piscina del hotel el día que nos íbamos, un detallazo. Todo el personal muy amable y cordial. Preguntamos si nos dejaban subir comida a la habitación y no nos pusieron impedimentos, por lo que pudimos aprovechar bien la habitación esa noche. Ha sido una estancia fantástica, para repetir.
Tuvimos un pequeño problema para que saliera el agua caliente de la ducha, ya que tardaba más de lo normal, pero al final salió. El desayuno, para ser un hotel de 5 estrellas nos pareció un poco escaso, hemos estado en hoteles de 4 estrellas con más oferta y variedad de alimentos en el desayuno, pero estaba bueno.
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Superb
9.7 Luis Travelled with couple March 2024
Buffet del desayuno pequeño. Falltaba personal reponiendo.
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Superb
10 Mónica Travelled with family March 2024
Vistas increíbles del castillo, personal muy atento, lugar acogedor y con encanto
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Superb
10 Alfonso Travelled with couple October 2023
Me ha gustado todo
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Superb
10 María October 2023
El hotel está en la mejor ubicación posible para disfrutar de la ciudad amurallada y del resto, la habitación que nos dieron tenía unas vistas inmejorables.
No ha habido nada que no me haya gustado. Todo ha estado perfecto
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Superb
9.3 Manuela Travelled with couple September 2023
En general el hotel muy bien. Desayuno un poco pobre para ser un 5 estrellas. Trato excelente.
El desayuno
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Superb
9.7 Eloisa Travelled with couple April 2023
Habitaciones amplias y camas muy cómodas. Limpieza exquisita. Piscina climatizada limpia y con vistas a la cité de Carcassonne.
Nada. Todo perfecto.
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Superb
9.7 Alessa Travelled with couple April 2023
Muy bien ubicado. Los servicios y el personal geniales. No tengo ninguna pega.
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Superb
9.3 Marta Travelled with couple April 2023
Habitación muy cómoda, desayuno excelente.
Para cenar no teníamos reserva, el maitre nos dijo que teníamos que esperar 45 minutos, que us nos llamaria a la habitación y aún esperamos….
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Superb
9 Juan Manuel Travelled with couple April 2023
Ubicación, entorno, amabilidad del personal, sin ruidos, minibar y cafetera en habitación gratuitos, cama muy cómoda.
Ninguna pega, todo bien.
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Superb
8.7 Amaya Travelled with couple April 2023
Teníamos habitación doble deluxe, la 204 y las vistas son excepcionales.
Reservamos mesa para cenar. Estaba todo vacio y nos dieron una mala mesa y en mal sitio y cerca de una puerta que se abria y cerraba bastante . Pedí que me la cambiaran y me dijo el maitre que estaba todo reservado y que no. Nos levantamos y nos marchabamos cuando de repente podíamos elegir entre otras varias. Eso no no nos gustó pero nos quedamos. Y por otra parte la carta era bastante escasa y la comida no bien preparada. No nos gustó.
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Fabulous
10 Félix Travelled with couple April 2023 The fantastic room, despite not having a balcony, very spacious and clean. The distribution very original. The kindness and attention of all the exceptional staff
La habitación fantástica, a pesar de no contar con balcón, muy amplia y limpia. La distribución muy original. La amabilidad y la atención de todo el personal excepcional
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Superb
10 Jessica Travelled with couple April 2023 I was all very good city I would like to come back next year.
Fui todos muy buena ciudad me gustaria vuelve el año que viene .
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Superb
10 Maribel Travelled with couple March 2023 The situation, the room, the spaciousness of the room, the views, the services, the facilities.
La situación, la habitación, la amplitud de la habitación, las vistas, los servicios, las instalaciones.
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Superb
9.7 Ariadna Travelled with couple March 2023 The room is spectacular!!! INCREDIBLE VIEWS TO THE CIUTAT. fantastic.
La habitció espectacular!!! VISTES INCREIBLES A LA CIUTAT. Fantastic.
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Superb
10 María José Travelled with  friends March 2023 The room was luxurious and the breakfast great!
La habitación un lujo y el desayuno genial!!
Lack of information at reception, nearby restaurants,... schedules, etc.
Falta de información en recepción, restaurantes cercanos,.. horarios, etc
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Superb
9.7 Trinidad Travelled with  friends March 2023 Excellent room, mattress, bar, bathroom.
Habitación excelente, colchón, bar, baño.
Pool nothing to do with the photo.
Piscina nada que ver con la foto.
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Superb
8.3 Ratolina Travelled with family March 2023 Room with a round bath and views of the castle. Good attention in Spanish. Breakfast.
Habitación con bañera redonda y vistas al castillo. Buena atención en español. Desayuno.
Lack of tourist information and the bike route. Very expensive hotel dinner.
Falta de información turística y de la ruta en bici. Cena del hotel muy cara.
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Fabulous
10 Catalina Aina Travelled with couple March 2023 The people are really welcoming, the place is beautiful, the deluxe room has views of the castle. The minibar is free. Very happy with the site
La gente es realmente acogedora, el sitio es precioso, la habitacion deluxe tiene vistas al castillo. El minibar es gratuito. Muy contenta con el sitio
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Superb
8.7 Ramon Travelled with couple March 2023 Excellent room, mattress, shower, bathtub, etc. Although for a 5* it should be a little bigger and the double mattress, instead of two singles. Excellent location and views.
Habitación excelente, colchón, ducha, bañera, etc. Aunque para un 5* debería ser un poco màs grande y el colchón matrimonial, en vez de dos individuales. Localización y vistas excelentes.
Breakfast buffet very small and little varied for a 5*. Good 4* hotel, I wouldn't say it's a 5* hotel
Buffet del desayuno muy pequeño y poco variado para un 5*. Buen hotel 4*, no diría que es un hotel 5*
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Fabulous
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Frequently asked questions about Hotel du Roi & Spa by SOWELL COLLECTION

Does the Hotel du Roi & Spa by SOWELL COLLECTION have wifi connection?

  • The Hotel du Roi & Spa by SOWELL COLLECTION offers free Wi-Fi throughout the hotel.
  • The Hotel du Roi & Spa by SOWELL COLLECTION offers free Wi-Fi in public areas.
  • The Hotel du Roi & Spa by SOWELL COLLECTION has Wi-Fi.

What can I do at Hotel du Roi & Spa by SOWELL COLLECTION?

The Hotel du Roi & Spa by SOWELL COLLECTION offers the following activities (some may be for a fee):
  • Masseur

Does the Hotel du Roi & Spa by SOWELL COLLECTION have a 24h reception?

Yes, Hotel du Roi & Spa by SOWELL COLLECTION has a 24-hour reception.

Is there heating in Hotel du Roi & Spa by SOWELL COLLECTION?

Yes, Hotel du Roi & Spa by SOWELL COLLECTION has heating in the common areas.

Is there air conditioning in the common areas at Hotel du Roi & Spa by SOWELL COLLECTION?

Yes, Hotel du Roi & Spa by SOWELL COLLECTION has air conditioning in the common areas.

Is there a restaurant at Hotel du Roi & Spa by SOWELL COLLECTION?

Yes, Hotel du Roi & Spa by SOWELL COLLECTION has a restaurant.

Is there a bar at Hotel du Roi & Spa by SOWELL COLLECTION?

Yes, Hotel du Roi & Spa by SOWELL COLLECTION has a bar.