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8.7
256 reviews
Staff
Excellent
Price Quality Ratio
Very good
Rooms
Very good
8.7
256 reviews
Staff
Excellent
Price Quality Ratio
Very good
Rooms
Very good
Hotel Facilities
Very good
Cleanliness
Very good
Food
Very good
Highlighted ​Facilities and services
Swimming pools
Wifi and Internet
Baby cribs
See all services and facilities
Check-in and check-out times
Check in
From 14:00
Check out
Before 10:00
Aqua Hotel Bertran Park - Adults Recommended San Josep, 49
Hotel location
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Accommodation features
Internal parking
Pool
Adult Only
This stay is no longer available
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Aqua Hotel Bertran Park - Adults Recommended
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Facilities and services

Main Areas

24 h reception

Restaurant

Bar
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)

Main Hotel Services

Meeting Room
Adults only

Pets

Not Pet-Friendly

Swimming pools

Outdoor Pool (summer)

Wifi and Internet

Free Wi-Fi

Baby cribs

Free Baby Cot (on request)

Facilities

Solarium

Check-in/out and other info
breakfast hours: from 08:00 a.m. to 10 am.
Lunch Schedule: from 13:00h to 14:30h, during the months of July and August the accommodation does not have lunch service.
Dinner Schedule: from 19:00h to 21:00h. (The schedule may change during the summer season, check with reception upon arrival)
Bar-cafeteria opening hours: from 09:00h to 00:00h.
pool hours: from 9 amto 8 pm. Open until November 4.
gym hours: gratuitous! from 08:00 a.m. to 08 pm.
Safe: 4/day or 20€/week, plus a 10€ cash deposit for the key.

Parking

The accommodation has an indoor car park with extra charge
  • 15€ / Per night
It is essential to reserve the car park space in advance by contacting the accommodation directly.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Aqua Hotel Bertrand Park 4* - Adults recommended

This is a family hotel, in the center of Lloret de Mar, and just a few metres from the beach, so you can take a walk without problems.

The accommodation ski offers 24h reception to assist you whenever you need it, free wifi, gym and indoor car park (extra charge).

All rooms in this establishment are decorated with warm and green tones, and offer the comfort and quality necessary for you to rest during your stay. In them you will find a balcony, television, safe (extra charge), and bathroom with shower, hairdryer and amenities.

In the restaurant you will find a wide buffet for all services, especially during breakfast, as they have many options of fruit, cereals, dairy products, cold meats, and much more! Don't forget to try the fresh orange juice ;)

If you enjoy a nice time at the pool, don't hesitate to relax on the terrace and in the hammock area. Or, if you prefer, you can go to the nearest beach, you decide!

Book now at Aqua Hotel Bertran Park 4* for a couple's holiday , located in Lloret de Mar (Costa Brava),.

 


Tourism tax

The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 16 are exempt from this tax. 
The tourism tax in a 4 * Hotel is 1.98 € per person and night.

What our customers are saying about the accommodation

8.7
Very good
Based on 256 reviews

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Select a topic to see specific reviews
Staff(78)
Food(45)
Rooms(43)
Location(31)
Cleanliness(27)
Car Park(21)
Buffet(12)
Bed(11)
Breakfast(10)
Dinner(10)
Facilities(9)
Bathroom(6)
Bar(6)
Comfort(5)
Tranquillity(5)
Pillows(4)
Maintenance(3)
Hammocks(3)
Accommodation(3)
Customer service(3)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
10 José mateu Travelled with couple June 2026 English (British) The accommodation, facilities and, above all, the attitude of all the hotel staff... they are excellent people and hard workers... they could teach other hotels a few things... thank you for making our stay a 10.
El alojamiento, instalaciones y sobre todo,el trato de todo el personal de hotel..son excelentes personas y grandes trabajadores..tendrían que aprender,otros hoteles..gracias por hacernos la estancia de 10
English (British) None.. all perfect
Ninguno..todo perfecto
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Excellent
10 Jenny Travelled with  friends May 2026 It has been better than I expected... the rooms are super clean and nice... the service and, above all, the waiter in the dining room is outstanding... the food is very good and there is plenty of it.
Ha sido mejor de lo que esperaba..las habitaciones super limpias y bonitas ..el servicio y sobre todo el chico del comedor insuperable..la comida muy buena y mucha cantidad
Todo perfecto All perfect
Todo perfecto
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Excellent
8.9 Montse Travelled with couple May 2026 The kindness of the staff, especially Rodrigo and Esmeralda, location
La amabilidad del personal , en especial Rodrigo y Esmeralda, ubicacion
The recommended adults policy doesn’t fit with hosting groups of young people who obviously won’t be quiet or respect the silence, especially if they are foreigners.
Lo de recomended adults no me cuadra con alojar grupos de jovenes que evidentemente no van a estar tranquilos ni respetar el silencio, sobretodo extranjeros.
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Very good
8 Ines Travelled with couple May 2026 - English (British): The dining room staff are super friendly, attentive, and ready to help with anything you need. The bar glasses and cocktails are divine. - French: Le personnel du restaurant est extrêmement aimable, attentif et à votre service pour tout ce dont vous avez besoin. Les verres et les cocktails du bar sont divins. - Portuguese (Portugal): O pessoal da sala do restaurante é super simpático, atento e está sempre disponível para o que precisar. As copos e cocktails do bar são divinos. - German: Das Personal im Speisesaal ist ausgesprochen freundlich, aufmerksam und zu allem bereit, was Sie brauchen. Die Gläser und Cocktails der Bar sind göttlich. - Italian: Il personale della sala da pranzo è molto cortese, attento e sempre pronto a tutto ciò di cui avete bisogno. I calici e i cocktail del bar sono divini.
El personal del comedor es super amable, atento y están a todo lo que necesites. Las copas y coctes del bar divinos.
The environment of the local tourism scene is noisy and has excessive alcohol consumption.
Quizas el ambiente del turismo de la zona. Ruidoso y con exceso de alcohol.
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Very good
8.9 Gabriel Travelled with couple May 2026 The food and the good service from the staff, especially Rodrigo’s friendly treatment
La comida y el buen servicio del personal, especialmente el buen trato de Rodrigo
Meal times
Los horarios de las comidas
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Very good
10 Ashley Travelled with couple May 2026 We would have preferred it if the beds had been two single beds pushed together instead of one double bed. Other than that, we were very happy with our weekend stay there.
Nos fuera encantado que las camas al ser dobles fuera de una y nos dos individuales juntas . Lo demás muy felices con el fin de semana allí hospedados
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Excellent
5 Jose Maria Travelled with couple April 2026 The kindness of the dining room staff
La amabilidad del personal del comedor
The room cleaning left a lot to be desired; we had to call to have the pillow changed, it smelled bad and wasn’t very white.
La limpieza de las habitaciones deja mucho que desear, tuvimos que llamar para que nos cambiarán la almohada, olía mal y no estaba muy blanca
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Average
7.6 Julián Jesús Travelled with couple April 2026 We were going for Full Board and I give it a notable mark.
Íbamos a pensión completa y la doy un notable
There is no solution, but the car park was full and we had to make do to find somewhere to park. I’m giving this a fail.
No tiene solución pero el parking estaba completo y tuvimos que buscarnos la vida para buscar aparcamiento. Le doy un suspenso a este hecho.
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Good
7.7 Ksenia Travelled with couple April 2026 I loved the renovation of the rooms. The shower was incredibly large and comfortable. The bed in the room was amazing! Super clean and comfortable! We slept like at home
Me encanto la reforma de los abitaciones. La ducha era increíble de grande y cómoda. El colchón de abitacion increíble de bueno! Súper limpio y cómodo! Dormimos como en casa
The food was limited to choose from although the chefs were very friendly. And the dining room waiter a professional of a hundred. The hotel is in the vary that costs to find the car park and the entrance does not even have a ramp ..you had to enter via the ramp of the bar, walking around the terrace and the bar inside.. the room had a bedside table and a stool for another that is quite uncomfortable. Our room with a small balcony with plastic chairs and views of a high‑voltage antenna that is bad for health. When I bought this offer all photos were super balconies with fabric armchairs.. the promise of a gym was a joke.. a separate room in another building with three old machines and no windows or ventilation. It’s more cost‑effective to go to the beach than to use that gym.
La comida era poco para elegir aun q los cocineros eran my amables. Y el metre de comedor un profesional de cien. Hotel esta en el vario q cuesta encontrar el aparcamiento y la entrada no tiene ni la rampa ..tenias q entrar por la rampa de bar recoriendo toda la terraza y bar por dentro.. abitacion tenia una mesilla y un taburete por otro q está bastante incómodo. Nuestra abitacion con mini balcón con las sillas de plástico y de vistas a una antena de alto voltage q son malas para salud. Cuando compré esta oferta todas fotos eran súper balcones con sillones de tela.. la promesa de un gimnasio era una broma.. una abitacion a parte en otro edificio con tres maquinas viejas y sin ventanas ni ventilación. Te sale mas a cuenta salir andar a la playa q meterte en ese gimnasio.
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Good
6.1 Maricarmen Travelled with family April 2026 The staff’s kindness, especially the charming and very helpful Rodrigo, and the perfect central location.
La amabilidad del personal sobre todo de Rodrigo encantador y muy servicial. La ubicación perfecta en el mismo centro.
The variety of food is very limited and very repetitive, the room cleaning is very basic; in 7 days they did not change the sheets even for one day and the bathroom bin was left full for several days without emptying, the pillows are very soft, the bed is fine. If you want peace and quiet this is the hotel, if you are seeking entertainment this is not the hotel, as it has no shows, no bingo, no any kind of entertainment, very boring.
La variedad de la comida muy poca y muy repetitiva ,Limpieza de las habitación muy básica en 7 días no cambiaron ni 1 día las sábanas y la papelera del baño varios días estando llena sin vaciar, almohadas muy blandas ,la cama bien. Si queréis tranquilidad este es el hotel ,si buscáis entretenimiento este no es el hotel , ya que no tiene espectáculos ,ni bingo ,ni ningún tipo de entretenimiento, muy aburrido.
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Average
8.6 Celma April 2026 Excellent value for money
Muy buena calidad precio
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Very good
8.6 Isabel April 2026 The staff were very attentive and friendly, the pool area is very pleasant, I loved the shower in the room
El personal muy atento y amable,la zona de la piscina muy agradable,la ducha de la habitación me encanto
Very limited variety in the food, but good.
Poca variedad en la comida,pero buena
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Very good
9.7 Carmen Travelled with couple April 2026 The staff are very friendly, well located, a short walk from the beach.
El personal muy amable, bien situado, a un paseo de la playa
There is no nearby car park, the hotel’s car park has few spaces and limited room to manoeuvre, in addition to a very steep ramp for descending and ascending.
No hay aparcamiento cerca, el del hotel tiene pocas plazas y no hay mucho hueco para maniobrar, además de tener una rampa de bajada/subida muy pronunciada
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Excellent
7.1 Cristina Travelled with couple April 2026 The charming and efficient staff. It is very well located.
Los trabajadores encantadores y eficientes. Está muy bien ubicado.
The food is very touristy for our taste. Little variety and somewhat repetitive The bed is somewhat uncomfortable.
La comida muy "guiri" para nuestro gusto. Poca variedad y algo repetitiva La cama algo incómoda.
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Good
9.7 Alejandra Travelled with couple April 2026 The room and the food are very good.
La habitación y la comida muy bueno
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Excellent
6 Juan April 2026 Location
Ubicación
A smell of tobacco in the room, the mattress cover is coming off, it is very worn, the bedside table does not exist, it was a banquet, a maximum of 3-star hotel.
Olor a tabaco en la habitación, cubre colchon se sale esta muy gastado, la mesita de noche no existe era un banquete, hotel de 3 estrellas max.
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Average
8.3 Maryan Travelled with  friends October 2025 The location is fantastic, in the centre of the village. The restaurant staff are excellent.
La ubicación es fantástica, en el centro del pueblo. El personal del restaurante de 10.
Accustomed to the services of the Aqua Hotels, I think this one is overpriced; I believe a 3-star rating would be more fair. The buffet is not very varied, of course the hotel is small or that is how it seems.
Acostumbrada a los servicios de los Hoteles Aqua, creo que este está sobrevalorado, creo que sería más justo una calificación de 3 estrellas. El buffet es poco variado, claro que el hotel es reducido o eso parece.
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Very good
8.7 Miguel October 2025 English (British): Todo French: Vous Portuguese (Portugal): Você German: Sie Italian: Voi
Todo
There was no car park and the whole area is green
No había parking y toda la zona es verde
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Very good
7.9 Manu Travelled with couple October 2025 English (British) I really liked the hotel, comparing it with other 4-star hotels. Room, food, etc. French J’ai vraiment beaucoup aimé l’hôtel par rapport à d’autres hôtels 4 étoiles. Chambre, nourriture, etc. Portuguese (Portugal) Gostei muito do hotel, em comparação com outros hotéis de 4 estrelas. Quarto, comida, etc. German Ich mochte das Hotel wirklich sehr, im Vergleich zu anderen 4-Sterne-Hotels. Zimmer, Essen usw. Italian Mi è piaciuto molto l'hotel, rispetto ad altri hotel a 4 stelle. Camera, cibo, ecc.
El hotel me a gustado mucho comparándolos con otros hoteles de 4 estrellas. Habitacion.comida etc.
Meal times very tight and room cleaning could be improved
Horarios de comidas muy justito y limpieza avitacion mejorables
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Good
10 Conchi Travelled with couple October 2025 "Everything was great, especially the food. The staff is super friendly, as mentioned by the receptionist."
Todo muy bien, sobre todo la comida. El personal súper amable, dice todo las chica de recepción.
Translation: "For example, there is a lack of a towel rack next to the sink."
Por decir algo, faltaría un toallero al lado del lavamanos.
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Excellent
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Frequently asked questions about Aqua Hotel Bertran Park - Adults Recommended

Does the Aqua Hotel Bertran Park - Adults Recommended have wifi connection?

The Aqua Hotel Bertran Park - Adults Recommended offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Aqua Hotel Bertran Park - Adults Recommended?

Pets are not allowed at Aqua Hotel Bertran Park - Adults Recommended.

Is there children's cots available at Aqua Hotel Bertran Park - Adults Recommended?

The Aqua Hotel Bertran Park - Adults Recommended has free cots available at the hotel (please request before your trip).

Does the Aqua Hotel Bertran Park - Adults Recommended have a swimming pool?

Yes, Aqua Hotel Bertran Park - Adults Recommended has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Aqua Hotel Bertran Park - Adults Recommended have a 24h reception?

Yes, Aqua Hotel Bertran Park - Adults Recommended has a 24-hour reception.

Is there a bar at Aqua Hotel Bertran Park - Adults Recommended?

Yes, Aqua Hotel Bertran Park - Adults Recommended has a bar.

What kind of breakfast is served at Aqua Hotel Bertran Park - Adults Recommended?

If you stay at Aqua Hotel Bertran Park - Adults Recommended you can enjoy a buffet breakfast.

What kind of food do they have at Aqua Hotel Bertran Park - Adults Recommended?

If you stay at Aqua Hotel Bertran Park - Adults Recommended you can enjoy a buffet meal.

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