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8.3
Fabulous
See 442 reviews
Staff
Fabulous
Cleanliness
Fabulous
Hotel Facilities
Fabulous
8.3
Fabulous
See 442 reviews
Staff
Fabulous
Cleanliness
Fabulous
Hotel Facilities
Fabulous
Rooms
Fabulous
Food
Fabulous
Price Quality Ratio
Fabulous
​Facilities and services
Wifi and Internet
Spa and wellness
Baby cribs
See all services and facilities
Check-in and check-out times
Check-in
from 15:00
Check-out
before 12:00
Hotel Balneario Orduña Plaza Plaza de los Fueros, 15
Hotel location
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Accommodation features
Internal parking
Hotel Balneario Orduña Plaza
Customer photos
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Facilities and services

Main Areas

24 h reception
Heating in the main facilities
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Bar
Breakfast (Buffet)

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room Extra charge
Games room
Laundry Service Extra charge
Safety lockers
Free Luggage Room
Safe at the reception

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour Extra charge
Sauna Extra charge
Jacuzzi Extra charge
Turkish bath Extra charge
Thermal bath Extra charge

Facilities

Balcony
Lounge with TV
Solarium

Baby cribs

Free Baby Cot (on request)

Room services

These services are general and may vary according to the type of room.

General room services

TV
Telephone
Heating
Air Conditioning
Free Wi-Fi in the rooms
Desk
Safe

Bathroom

Toilet
Amenities
Shower or bathub
Hairdryer

Check-in/out and other info
Access to the spa: 28 per adult on weekdays (€30 on weekends) per 60-minute session; children from 6 to 12 years old can access for €14. Children under 6 years old are not allowed access.
Spa reception hours: Sunday and Monday from 10:00 am to 2:00 pm; Tuesday to Saturday from 10:00 am to 2:00 pm and from 4:00 pm to 8:00 pm. On Mondays all day and Sunday afternoons, the spa is closed for weekly maintenance. Children between 6 and 12 years old can access from 4:00 pm to 5:00 pm and from 10:00 am to 11:00 am, always accompanied by an adult.
Important spa information: To enjoy the spa or any beauty treatment it is necessary to book in advance, as the capacity is limited; we recommend you to do so as soon as possible to ensure your place during your stay.
Breakfast: Monday to Friday, from 07:00h to 10:00h and Saturdays, Sundays and holidays, from 07:00h to 10:30h.
Bar hours: The bar is open from 08:00h to 22:00h from Monday to Friday and from 08:00h to 24:00h on Saturdays, Sundays and holidays.

Parking

Parking 1
The accommodation has an indoor car park with extra charge
  • 13€ / Per day
This accommodation does not allow you to reserve your car park space in advance. Car Park is subject to availability at the time of your arrival.
To consider:
  • The car park lot has limited spaces and is subject to availability.
  • The car park lot has limited spaces and is subject to availability.
Parking 2
The accommodation has an outdoor car park free of charge
This accommodation does not allow you to reserve your car park space in advance. Car Park is subject to availability at the time of your arrival.
To consider:
  • The car park lot has limited spaces and is subject to availability. The confirmation of the car park space will be made exclusively at the hotel at the time of arrival.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Balneario Orduña Plaza 4* is located in the center of the city of Orduña, in the Basque Country.

The building, of neoclassical construction from the 18th century, is perfectly adapted to today's needs. The accommodation has 24-hour reception, so that you can be attended whenever you need it, free wifi throughout the hotel, air conditioning and heating, as well as an indoor car park (fee) and an outdoor car park (free).

In addition, you can also relax in the magnificent spa (fee) where you can enjoy relaxation and various treatments offered great!

The rooms have free wifi, air conditioning and heating, TV, telephone, TV, desk and bathroom with shower or bathtub, hairdryer and amenities.

The hotel is in the center of Orduña, where we recommend a stroll through the historic center of the city, full of narrow cobblestone streets, and visit buildings of great historical and cultural interest such as the Renaissance Palace Ortés de Velasco. You can also take advantage of your holiday to visit the city of Bilbao, less than 40 km away.

 

Book now at the Hotel Balneario Orduña Plaza 4* and enjoy a few days of relaxation and unwindion.

 

Some of the detailed services may have to be paid. You can check rates directly at the establishment. This information is subject to change by the accommodation.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our travellers say

8.3
Fabulous
Based on 442 reviews

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Rooms63 54%
Staff51 92%
Location42 90%
Breakfast31 52%
Cleanliness19 58%
Facilities15 73%
Maintenance11 100%
Noise10 80%
Bathroom8 75%
Spa7 71%
Car Park6 83%
Food6 67%
Lighting6 100%
Bed6 50%
Buffet5 60%
Massages4 100%
Surroundings4 100%
Comfort4 50%
Brightness4 100%
Air conditioning4 75%
Real reviews
All reviews are checked and verified.
Real reviews
All reviews are checked and verified.
8 Susana Travelled with family September 2026 Well located for visiting Vitoria and Bilbao The hotel is fine
Está bien situado para conocer Vitoria y Bilbao El hotel, bien
At the spa the large pool doesn’t work — it’s closed. On the last day there was a group who cleared out the breakfast; it wasn’t replenished properly.
En el balneario no funciona la piscina grande, la tienen cerrada. El último dia hsbía un grupo y arrasaron con el desayuno, no hubo mucha reposición
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Fabulous
9.4 Ana Travelled with couple September 2026 The hotel is very nice, the staff very friendly, right in the centre, with free car park nearby.
El hotel es muy bonito, el personal muy amable , en pleno centro, lugar para aparcar gratis y cerca.
The spa was the worst part; the water had so much chlorine that your eyes stung. There’s no need to intoxicate people to keep it clean.
El Spa ha sido lo peor, el agua tenía tanto cloro , que te ardían los ojos. No hace falta intoxicar a las personas para que esté limpio.
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Superb
10 Nicolas Travelled with couple September 2026 Overall everything was perfect.
En general todo perfecto.
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Superb
4.7 Tomás August 2026 The cleanliness leaves much to be desired: the lifts are very dirty, the buffet floor clearly hasn’t been mopped in a long time as shoes were sticking to it, and the entrance porch with tables for guests was very dirty from lack of proper cleaning. This is not befitting a four-star hotel.
La limpieza deja mucho que desear, los ascensores muy sucios, el suelo del bufet hace mucho que no le friegan porque se pegaban los zapatas a el y el porche de la entrada donde había mesas para consumir el suelo estaba muy sucio de no haber limpiado bien hace tiempo y no es digno de un hotel de 4 estrellas
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Disappointing
9.4 Fernando Travelled with couple July 2026 Staff and location
El personal y el enclave
The breakfast was a bit meagre and the bread was stale.
El desayuno un poco escueto y el pan estaba duro
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Superb
8.3 Luis Travelled with couple July 2026 Facilities. Cleanliness. Personal service at reception and thermal baths. Location
Instalaciones. Limpieza. Trato personal en recepción y baños termales. Ubicación
Hospitality staff training and food and beverage product improvements
Mejora personal hostelería y productos gastronomía.
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Fabulous
8.9 Pedro Travelled with couple June 2026 The hotel’s location is good. It is situated at an equal distance between Vitoria and Bilbao. The stay was pleasant and the staff were very attentive.
La ubicación del hotel es buena. Se encuentra en un punto equidistante entre Vitoria y Bilbao. La estancia fue agradable y el personal muy atento.
The room was comfortable except for the shower, which urgently needs renovation. As for the lighting, the bathroom is poorly lit — there is only a single ceiling light that hardly illuminates anything. The spa also needs updating: when we stayed both the sauna and the steam room were set to the minimum, so they did not get hot enough to be comfortable. On another note, half-board would be welcome, and the breakfast was a little limited — there was a lack of hot food. Overall, the hotel is rated four stars, but I believe it does not meet that standard compared with other hotels in the same range.
La habitación era cómoda excepto la ducha que necesita una reforma urgente. En cuanto a la iluminación el baño tiene una luz escasa, sólo hay un foco en el techo que no ilumina prácticamente nada. En cuanto al Spa necesita una actualización también, en el momento que nos alojamos tanto la sauna como el baño turco estaban conectados al mínimo, por lo tanto no hacía el calor suficiente cuando entrabas en estas instalaciones. Por otra parte, se echa de menos que haya media pensión y el desayuno quedaba un poco escaso, faltaban algo más de comida caliente. En general, el hotel tiene una calificación de cuatro estrellas pero considero que no alcanza esta calificación comparándolo con otros hoteles de esa categoría.
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Fabulous
8 Susana Travelled with couple May 2026 Everything great — they even leave you a couple of car park spaces
Todo genial, hasta te dejan unas plazas de aparcamiento
A welcome bottle of water is missing, and the tap water tastes unpleasant.
Una botella de agua de bienvenida falta ,el agua del grifo sabe malo
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Fabulous
7.7 Ginés Travelled with couple May 2026 The breakfast has very limited variety
El desayuno es muy escaso en variedad
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Very good
9.1 Edorta Travelled with couple March 2026 Very good stay. Room was quiet and the breakfast was very good.
Estancia muy buena.habitacion sin ruidos y desayuno muy bueno.
The spa is a little small and it was a bit chilly.
Spa es un poco pequeño y hacia un poco de frío.
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Superb
6 Sonia Travelled with couple February 2026 The only good thing about it is the staff
Lo único bueno que tiene es su personal
It doesn’t qualify as a spa nor does it deserve four stars — the fact that the waitress comes to staff the reception does not make it a four-star service. The building’s exterior promises a lot, but inside it’s a disappointment. As for the spa, it’s a sorry, meagre facility, overcrowded considering how little it offers. A nice touch that you can use the room towel, which you then take back to your room and use to dry off after your shower. If you want a bathrobe, however, they rent one for just €7. They may have made money this weekend, but I certainly won’t be recommending it.
No tiene categoría para llamarse balneario ni para tener 4 estrellas, sólo el hecho de que venga a atender la recepción la camarera, no da ese servicio 4 estrellas. Promete mucho ese edificio y por dentro es mentira. En cuanto al balneario, que es un triste y pobre spa , demasiadas personas a la vez para lo poco que ofrece. Un detallazo que puedas utilizar la toalla de la habitación, la misma que después te llevas a tu habitación y te ¿secas? después de la ducha. Eso sí por sólo 7 euros te alquilan un albornoz. Habrán ganado dinero este fin de semana pero lo que es clientes, por mi parte, no seré yo quien lo recomiende
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Pleasant
9.7 Pablo Travelled with family February 2026 Spectacular surroundings and a pretty, lively village.
Entorno espectacular y pueblo bonito y con ambiente.
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Superb
5.7 Erica Travelled with family February 2026 The location, cleanliness and very friendly staff (the only redeeming features) — far too expensive for what the hotel is, and the spa is fairly ordinary.
La ubicación, la limpieza y el personal muy amable (los únicos puntos rescatables) demasiado caro para lo que es el hotel y el spa mormalito.
Room 208 — oh my goodness! The walls are paper-thin (literally). Admittedly we stayed on a rather special date, but the couple in 209 were at it and moved our bed as if it were shaking. Everything could be heard — when I say everything, I mean everything. The room was a nightmare. Please at least separate the beds so yours doesn’t move when the neighbours get so… enthusiastic. On top of that, the beds are not comfortable at all.
La habitación (208) madre mía!!! las paredes de papel (literal) es verdad que fuimos en una fecha un tanto especial, la pareja de la 209 hacían sus cositas y nos movían nuestra cama como si estuviese temblando se escuchaba TOODO cuando digo todo es tooodo un horror de habitación, por favor separen las camas por lo menos para que la tuya no se mueva cuando los vecinos están tan eufóricos😂😂 encima de todo las camas no son nada cómodas.
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Pleasant
7.7 Jesús Travelled with couple February 2026 The spa is quite small: the sauna only fits about four people, and the steam room is the same.
El spa aunque es bastante pequeño la sauna apenas caben 4 personas y en el baño turco tambien
The spa lockers are very small and the rooms are fine but you can tell they have had a lot of use — they could do with some refurbishment, and the dining room is too small for the number of guests staying at the hotel.
Las taquillas del spa son muy pequeñas y las habitaciones están bien pero se nota que han tenido mucho uso creo que habría que remodelar un poco y el comedor es muy pequeño para la cantidad de gente que se aloja en el hotel
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Very good
7.7 Arodvie Travelled with couple February 2026 It’s a good offer at a competitive price; the staff, both at reception and in the breakfast service, were very friendly — everything was perfect in that respect. Room cleanliness was satisfactory.
Es una oferta interesante con un precio competitivo, el personal, tanto de recepción, como de servicio de desayunos, han sido muy amables, todo perfecto en ese sentido. Limpieza habitaciones correcta.
The rooms are very poorly soundproofed; you can hear a neighbour taking a shower, talking in their room or snoring at night. Either improve the soundproofing or distribute guests differently. In addition, both the spa services and the breakfasts are very overcrowded. The spa circuit was full to capacity at the same time, making it difficult to enjoy the different areas. The same happens at breakfast: either increase the space or there is a certain overcrowding when trying to get a coffee or something to eat. I think it would be a better experience if you didn’t have the feeling that there’s no room to move and you’re pushed along with the rest of the guests; this could be resolved by reducing the number of spa users at any one time or by expanding the breakfast area.
Las habitaciones están pesimamente insonorizadas, se puede escuchar al vecino dándose una ducha, hablando en su habitación o roncando por la noche. O insonorizan mejor o distribuyen mejor a los huéspedes. Por otra parte, tanto el servicio de Balneario como los desayunos están muy saturados. En el circuito spa no cabía mas gente al mismo tiempo, dificultando el disfrute de los diferentes espacios. Esto mismo ocurre con los desayunos, o amplían el espacio o se produce un poco de masificación para conseguir tomar un café o comer algo. Creo que podría ser una mejor experiencia si no tienes esa sensación de que no cabe un alfiler y te mueves en masa con el resto de huéspedes, eso se podría solucionar reduciendo el nº de ususarios del spa a la misma hora o ampliando el espacio para desayunos.
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Very good
9.7 Delia Travelled with couple February 2026 I recommend visiting the town of Urduña, rich in history as an inland port, and staying in the building of its old Customs House. The hotel is the former Customs House. My recommendations: enjoy the spa and a night at the hotel; don’t miss the pintxo bar for tortilla or the one for gildas; treat yourself to something sweet at Larrea; and be sure to take the guided tour of the Trades Museum.
Recomiendo visitar la ciudad de Urduña, con tanta historia como puerto seco y alojarse en el edificio de su Aduana. El hotel se trata de la Antigua Aduana! Mis recomendaciones, Spa y noche en el hotel , no dejes de buscar el bar de pinchos de tortilla, el de gildas, date en capricho dulce en Larrea y obligatorio haz la visita guiada del museo de los oficios!
In the spa we would have liked to have another half hour to relax on the loungers with the complimentary herbal tea after the treatment time.
En el spa nos hubiese gustado tener, después de la hora de tratamientos, otra media hora para relajarnos en las hamacas con la infusión de cortesía.
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Superb
8.9 Maria Victoria Travelled with couple February 2026 THE TREATMENTS ARE FANTASTIC. I DIDN'T LIKE THE POOL AREA; THE WATER TENDED TO BE COLD AND IT'S NOT RELAXING BECAUSE IT'S TOO SMALL.
LOS TRATAMIENTOS ESTÁN FENOMENAL. NO ME GUSTÓ LA ZONA DE PISCINAS, EL AGUA ESTA TIRANDO A FRÍA Y NO ES RELAJANTE PORQUE ES DEMASIADO PEQUEÑO.
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Fabulous
7.7 A.I. Travelled with couple January 2026 The location, café and friendly staff
La ubicación, cafetería y personal bien
It’s a bit run-down; in the room the tap and the socket were broken. The spa is small, there are only four jets and all the areas had puddles, even inside the saunas.
Está un poco descuidado, en la habitación el grifo y el enchufe roto. El balneario es pequeño, no hay más que 4chorros y estaban todas las zonas con charcos, incluso dentro de las saunas
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Very good
6.9 Luis Travelled with couple January 2026 The room furnishings are completely inadequate: just the bed, a table with the TV and a single chair. The room lighting is extremely poor.
El mobiliario de la habitación es totalmente insuficiente, la cama, la mesa con la TV y una sola silla. La luz de la habitación sumamente precaria.
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Very good
7.7 Lorena Travelled with couple January 2026 Spacious rooms (we had one with a whirlpool bath that worked with strong pressure). Friendly staff. Easy and nearby free car park. Pretty village and surroundings (nature and a “rustic” village). At weekends, there are nearby dining options. Good cleanliness and a peaceful atmosphere. In the spa, they personally explain the whole circuit. Excellent bedding, pillows and sheets. A good rapport can be felt among the staff. Good heating system. Room with a stone wall and high ceiling. Very pretty façade. Very good price with “Jump2spain”.
Habitaciones grandes (nos toco una con bañera hidromasaje q funcionaba con mucha presión). Personal amable. Fácil y cerca para aparcar gratis. Pueblo y alrededores bonitos (naturaleza y pueblo "rustico"). En fin de semana, con opciones de restauración cercanas. Buena limpieza y ambiente tranquilo. En el spa, te explican personalmente todo el circuito. Ropa de cama, almohada y sabanas excelentes. Se percibe buen ambiente entre los empleados. Buen sistema de calefaccion. Hab con pared de piedra y techo alto. Fachada muy bonita. Muy buen precio con "buscounchollo".
Lack of maintenance in the rooms. Spa: Three pools (+ the cold-water one), two with warm water. Two saunas and a jacuzzi at a good temperature. Pool steps are difficult to use for elderly guests or those with reduced mobility (steps would be better). Strict about the 15:00h check-in time (no option to arrive earlier). Bar-restaurant with limited options, and only open for dinner (although it looked good). Poor soundproofing in the room. The corridors and doors have been wallpapered, and the doors feel like “vault doors”. Low-quality breakfast in terms of cold cuts and coffee (pastries are good). Poor lighting in the room (you have to switch on a floor lamp — there’s no light above the bed — which is impractical).
Falta de mantenimiento en habitaciones. Spa: De 3 piscinas (+ la de agua fría), dos con agua templada. Dos saunas y jacuzzi bien de temperatura. Escaleras de "piscina" poco accesibles para personas mayores o limitadas de movilidad (mejor escalones). Estrictos con la hora de entrada a las 15,00 (no dan opción de entrar antes). Bar-restaurante con opciones limitadas, y solo para cenas (aunq buena pinta). Mala insonorizacion en hab. Han empapelado los pasillos y puertas, y las puertas parecen "cámaras acorazadas". Desayuno de baja calidad en embutido y café (bollería buena). Poca luz en habitación (tienes q encender una lámpara de pie (no hay luz encima de la cama) y es poco práctico.
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Very good
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Frequently asked questions about Hotel Balneario Orduña Plaza

Does the Hotel Balneario Orduña Plaza have wifi connection?

  • The Hotel Balneario Orduña Plaza offers free Wi-Fi in public areas.
  • The Hotel Balneario Orduña Plaza has Wi-Fi.

Can I stay with a pet at Hotel Balneario Orduña Plaza?

Pets are not allowed at Hotel Balneario Orduña Plaza.

Is there children's cots available at Hotel Balneario Orduña Plaza?

The Hotel Balneario Orduña Plaza has free cots available at the hotel (please request before your trip).

What can I do at Hotel Balneario Orduña Plaza?

The Hotel Balneario Orduña Plaza offers the following activities (some may be for a fee):
  • Masseur

Does the Hotel Balneario Orduña Plaza have a 24h reception?

Yes, Hotel Balneario Orduña Plaza has a 24-hour reception.

Is there heating in Hotel Balneario Orduña Plaza?

Yes, Hotel Balneario Orduña Plaza has heating in the common areas.

Is there air conditioning in the common areas at Hotel Balneario Orduña Plaza?

Yes, Hotel Balneario Orduña Plaza has air conditioning in the common areas.

Is there a bar at Hotel Balneario Orduña Plaza?

Yes, Hotel Balneario Orduña Plaza has a bar.