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Hotel Acapulco

Avenida Ricardo Bayona 7
• 1.3 km from the centre of Benidorm
8.2 See 308 reviews

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Hotel Acapulco Avenida Ricardo Bayona 7
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Accommodation features
Internal parking
Pool
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Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Laundry Service
Car Hire
Safe at the reception
Door man

Facilities

Balcony
Tennis Court
Lounge with TV
Solarium

Swimming pools

Outdoor Pool (summer)

Room services

These services are general and may vary according to the type of room.

Room Services

TV
Hairdryer
Heating
Air Conditioning
Safe to be paid at reception

Bathroom

Toilet
Shower
Amenities

Apartment services

Pay mini-fridge

Parking

The accommodation has an indoor car park with extra charge
It is essential to reserve the car park space in advance by contacting the accommodation directly.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

The Hotel Acapulco 3 * is 500 m from the Poniente beach and the Elche park, in the center of Benidorm.

It has 24h reception, bar and restaurant, outdoor swimming pool during the summer season with sun loungers and animation for adults during the summer season.

The rooms are equipped with TV, air conditioning and heating, safe (extra charge) and bathroom with shower.

If you visit Benidorm we recommend you to visit the Mirador Castle, located in the old town, it offers the best postcard of the Costa Blanca. You can not miss the marina and enjoy a walk through the Park of Elche or L'Aigüera.

Book now at Hotel Acapulco 3 * and enjoy your holidays in Benidorm!

 

What our customers are saying about the accommodation

8.2
Very good
Based on 308 reviews
Real reviews
All reviews have been carefully checked and verified.
10 Maria December 2025
Muy buena ubicación y calidad precio
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Excellent 6.1 Kirill Travelled with couple November 2025
Todo bien
La chica de la recepción fue muy lenta, nos formalizó durante casi 30 minutos! ¡Necesitaba un cupón de Buscounchollo impreso! En la ducha, moho negro y todo muy polvoriento: el piso debajo de la cama, un toallero, una silla..
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Average 10 Amparo Travelled with couple November 2025 "I like everything about this hotel, from the rooms to the location."
De este hotel me gusta todo desde las habitaciones hasta la ubicación
English: "No" French: "Non" Portuguese: "Não" German: "Nein" Italian: "No"
No
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Excellent 1.7 Angelete Travelled with couple October 2025 "I have spent as little time as possible in the hotel because it was like an oven at all times."
He estado lo menos posible en el hotel porque era un horno a todas horas.
The air conditioning service was not available. A service that was included in the booking and that we could not enjoy. I don't care if they say that the hotel is the one who controls it, puts it or takes it away. Because it SHOULD NOT BE THE HOTEL that manages that, but THE CUSTOMERS... if I want to turn it on or off, no matter the temperature, I TURN IT ON AND THAT'S IT, that's why I put it there. I had to sleep on the terrace... AWFUL.
No estaba disponible el servicio de aire acondicionado.. Un servicio que estaba contratado y del cual no pudimos disfrutar. Me da igual que digan que el hotel es quien lo regula, lo pone lo quita.. Porque NO DEBE SER EL HOTEL quien maneje eso, sino LOS CLIENTES.. si yo quiero ponerlo o quitarlo, haya la temperatura que haya LO PONGO Y PUNTO, que para eso lo pongo. Tuve que dormir en la terraza.. HORRIBLE
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Basic 8 Javier Travelled with family October 2025 Overall, everything was very correct and the staff was friendly.
En general todo muy correcto y el personal amable
In the room, there was no air conditioning, so we experienced a lot of heat, and the noise until midnight also prevented us from sleeping.
En la habitación no había aire acondicionado y se pasó muchísimo calor y el ruido hasta las 12 de la noche no nos dejó dormir tampoco
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Very good 8 Pedro Antonio Travelled with couple October 2025 Everything in general has been very good, I would return without hesitation.
todo en general a estado muy bien volvería sin dudarlo
nothing all good
nada todo bien
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Very good 9.1 Ricardo Travelled with family October 2025 The rice they serve at the buffet is delicious, we have eaten there for two days and one day we had vegetable paella and the other rice, gentlemen, and both were delicious. The rest of the food, apart from what they cooked on the grill, was very average and the wine... better to drink water. The rooms are spacious and comfortable, although a bit noisy because the door didn't close properly. The staff treated us very well. In conclusion, for a 3-star hotel, it is very good, I recommend it and will definitely return.
El arroz que ponen en el bufete, está buenísimo, hemos comido dos días y un día due paella de verduras y otro arroz señores y los dos estaban buenísimos. El resto de la comida, quitando lo que preparaban en la plancha, fue muy normalito y el vino... mejor beber agua. Las habitaciones amplias y cómodas, aunque un poco ruidosas por que no cerraba bien la puerta. Los trabajadores nos dieron un trato muy bueno. En definitiva, para ser un hotel de 3 estrellas, está muy bien, yo lo recomiendo y volveré seguro.
There is no safe box in the rooms and although they offer this service at the reception, it wouldn't hurt to have one in the room. Breakfast could be improved a bit by adding more variety of cold cuts.
No tiene caja fuerte en las habitaciones y aunque ofrecen este servicio en la recepción, no estaría demás tener una en la habitación. El desayuno se podría mejorar un poco, poniendo algo más de variedad de embutidos.
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Excellent 8 Juan Travelled with couple October 2025 In general both the hotel, the buffet food, the location, were good.
En general tanto el hotel ,la comida del buffet,la ubicación,eran buenas.
The only bad thing has been the weather, as it has rained practically every day.
Lo único malo ha sido el tiempo,pues ha llovido prácticamente todo los días.
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Very good 9.7 Miguel Angel Travelled with family October 2025 Air conditioning
Aire acondicionado
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Excellent 8.6 Marta Travelled with couple October 2025 The hotel is very well located, quality-price ratio is good.
El hotel está muy bien ubicado, calidad precio está bien.
The music too loud during meal times, can be annoying.
La música demasiado alta a las horas de las comidas, llega a molestar.
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Very good 8.3 José María Travelled with couple October 2025 Hotel in very good conditions. Correct services. Good stay at the hotel. We will return.
Hotel en muy buenas condiciones. Servicios correctos. Buena estancia en el hotel. Volveremos
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Very good 7.7 Alexander Travelled with couple October 2025 Excellent quality - price ratio Very good staff treatment 4**** type rooms 7 min walk from the beach
Relqcion calidad - precio excelente Muy bien trato del personal Habitaciones tipo 4**** A7 min andando de la playa
Food very good but a tad limited in variety Breakfast same as above
Comida muy bien pero un pelín escasa en variedad Desayuno igual que lo anterior
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Good 4 Angeles Travelled with couple October 2025 I already knew Benidorm, we have been many times, the hotels have been fabulous and everything was very good. Except for this last one, Hotel Acapulco!
Ya conocía benidorm hemos ido en muchas ocasiones , los hoteles han sigo fabulosos y todo muy bien. Excepto este último ,Hotel acapulco !!
The room they gave me was unbearable due to the very strong bad smell of the pipes, horrible!! To make matters worse, I would tell the manager of this hotel, how can they have those stainless steel trash cans all rusty and so old, and a super old and repainted white stool. I had never experienced being in a hotel and feeling disgusted. I complained at the reception but they told me what I expected, that they had no more rooms!! Regarding the hotel, I think we didn't like it. And about the buffet, very little variety to say the least. The breakfast was horrible, the bread very hard, little variety and what they had seemed like leftovers because it wasn't freshly made, you would eat a croissant and it seemed like rubber, and the Ensaimadas the same, with problems in the coffee makers, the coffee was just water. Well... we won't be coming back!!
La habitación que me dieron era insoportable poder estar por el mal olor tan fuerte de cañerías, horrible!! Si fuera poco le diría al director de este hotel ,que cómo puede tener esas papeleras de acero inoxidable toda oxidada y tan vieja, y una banqueta planca súper vieja y repintada. Nunca me había pasado estar en un hotel y sentir asco. Reclamé en recepción pero me dijeron lo que me esperaba, que no tenían más habitaciones!! Sobre el hotel opino que no kos gustó. Y sobre el bufet muy poca variedad por no decir casi nada . El dasuyo horrible , el pan durisimo , poca variedad y lo que habia parecía sobras porque recien hecho no era , te comias un cruasanes y parecían de goma, y ensaimadas lo mismo .con problemas en las cafeteras , el café agua pura. Y bueno...no volveremos!!
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Basic 8.3 Nicolas Travelled with couple October 2025 Excellent food quality
Calidad de la comida excelente
"no"
no
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Very good 9.1 Marisa Travelled with couple October 2025 It is located very close to Elche Park, the room is very good, with a spacious wardrobe, 0.90 beds, very good mattress and pillow. The bathroom is a bit small and with little light. The food is good to my taste, there are not too many dishes, but everything that is there is very good. There is always grilled fish and meat. Drinks are included.
Está situado muy cerca del Parque Elche,la habitación muy bien,con un armario con mucho espacio,las camas de 0,90,el colchón y la almohada muy buenos.El baño un poquito pequeño y con poca luz.La comida buena para mi gusto,no hay demasiados platos,pero todo lo que hay está muy bueno.Siempre hay pescado y carne a la plancha.La bebida esta incluida.
The breakfast coffee could be better.
El café del desayuno mejorable.
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Excellent 8.9 Mari Carmen Travelled with  friends October 2025 The hotel is fine. The staff is very friendly. The dining room is nice and the food as well. And close to everything.
La verdad que el hotel está bien .El personal muyy amable..El comedor está bien y lacomida también.y tancerca de todo
You can't ask for more quality-price.
Calidad precio no puedes pedir mas
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Very good 8.9 Fernanda Travelled with couple September 2025 The accommodation good and clean, the food very well cooked with a delicious flavor, breakfast very good, dinner with less variety but also delicious.
La habilitación bien y limpieza bien,la comida muy bien guisada sabor buenísimo desayuno muy bien la cena menos variedad pero riquísima tambien
The only thing that makes it difficult to get there is just for the sake of saying something.
Lo único la cuesta para llegar es por poner algo
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Very good 8 Jose Maria Travelled with couple September 2025 "very good everything"
muy bueno todo
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Very good 8 Sonia Travelled with couple September 2025 The staff is very friendly in general. Comfortable beds and the room with a terrace that provides a space to relax. Very close to the 2 beaches. Entertainment until midnight and then very quiet until 8 in the morning when you can hear the doors of those who get up to have breakfast, hehe
El personal muy amable en general. Las camas comodas y la habitacion con terraza que aporta un espacio para relajarse. Muy cerquita de las 2 playas. Amenizado hasta las 12 de la noche y despues mucha tranquilidad hasta las 8 de la mañana que se oyen las puertas de los que se levantan a desayunar, jeje
The smell of pipes in the bathroom, especially at night.
El olor a cañerias en el cuarto de baño, sobre todo por la noche.
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Very good 7.1 Facundo Travelled with couple September 2025 The central location, the right hotel, and there was no noise...it is appreciated.
El lugar cèntrico,el hotel correcto y no hubo ruido....es de agradecer
The bathroom smelled bad and after warning the staff for 2 days, they didn't fix the problem nor the hallway to the room. It was a sewage problem. The buffet had a lot of quantity, little choice, and rather low quality... we had Full Board and chose to eat lunch outside, to have something decent to eat... I won't come back to this hotel...
El baño olia mal y avisando 2 dias al personal,no arreglaron el problema ni camino de habitacion.era problema de cloaca.el Buffett con mucha cantidad,poca eleccion y la càlidad mas bien baja....teniamos pension completa y optamos por comer al mediodia fuera,para comer algo en condiciones...no volvere a este hotel....
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Good
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Frequently asked questions about Hotel Acapulco

Does the Hotel Acapulco have wifi connection?

  • The Hotel Acapulco offers free Wi-Fi in public areas.
  • The Hotel Acapulco has Wi-Fi.

Does the Hotel Acapulco have a swimming pool?

Yes, Hotel Acapulco has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Outdoor swimming pool (summer season)

Does the Hotel Acapulco have a 24h reception?

Yes, Hotel Acapulco has a 24-hour reception.

Is there heating in Hotel Acapulco ?

Yes, Hotel Acapulco has heating in the common areas.

Is there air conditioning in the common areas at Hotel Acapulco ?

Yes, Hotel Acapulco has air conditioning in the common areas.

Is there a restaurant at Hotel Acapulco ?

Yes, Hotel Acapulco has a restaurant.

Is there a bar at Hotel Acapulco ?

Yes, Hotel Acapulco has a bar.
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