Where you’ll be
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Everything you need to know
This deal includes
- Accommodations at the 4-star Mercure Andorra Hotel, located in Andorra la Vella.
- Available in Room Only or Breakfast.
- 1 3-hour midday admission per person to Caldea Classic.
- Daily access of 1h30 to the hotel spa.
- Superior room.
- Access to the hotel's fitness area.
Extra activity included
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Caldea
Caldea, a Thermal Oasis in the Heart of Nature
Discover Caldea, an outstanding thermal leisure centre surrounded by nature. Fed by the natural thermal waters of Escaldes, this unique wellness destination offers the perfect setting to unwind both body and mind.
Swim between indoor and outdoor lagoons, relax in jacuzzis and saunas, or boost circulation from head to toe in the Icelandic bath areas. Caldea also offers a wide range of treatments that you can book directly at the centre during your visit.

About Caldea Classic Access
- This deal includes a 3-hour Classic ticket to Caldea Thermal Centre.
- Your visit to Caldea is scheduled for the day after your hotel check-in.
- Entry time to the thermal centre is at 1:00 pm.
- Please note that late arrivals will not be able to enjoy their Caldea Classic session, so make sure to arrive on time.
- To access the centre, simply present the confirmation voucher that we will send you at the reception desk.
- Please note that changes are not allowed under any circumstances.
Important! From 7 April to 2 July (inclusive), the Classic area will remain closed for maintenance.
Children’s Conditions
- For safety reasons, children under 2 years old are not allowed access to the centre.
- Children under 5 years old cannot access Caldea Classic, but they can enjoy the children’s spa. Admission is already included in the package.
- Outside the high season, the centre is only open on Saturdays and Sundays.
- Children aged between 5 and 11 years old must present proof of age and must always be accompanied by an adult (one adult is required for every three children).
Important Information for Your Caldea Experience
- Anyone under 1.30m tall must wear arm floaties.
- For hygiene reasons, guests with external wounds or any bandaged or plaster-cast limbs will not be admitted.
- Sportswear and underwear are not permitted. Swimwear made from water-appropriate fabric is compulsory.
- Showering with soap and tying back long hair before entering the spa is mandatory.
- Please arrive on time and respect the entry slot you booked to access the centre.
- Please note that if Caldea reaches full capacity on a specific day, an alternative entry date during your stay will be offered. This is uncommon, but should it happen, you will be informed as soon as possible.
Relax and unwind
Hotel with spa
- With this deal you have included a daily entrance to the spa and access to the fitness area of the hotel.
- The duration of the session is one hour and a half.
- The spa hours are as follows:
- Sunday to Thursday: from 09:45h to 13:30h and from 17:00h to 21:30h.
- Fridays, Saturdays, long weekends and holidays: from 9:45 am to 9:15 pm.
- Winter months, July and August: every day from 9:45 am to 9:15 pm.
- If you are travelling with children, please note that they can access the museum when accompanied by an adult.
- We recommend that you contact the hotel in advance to reserve your access, so you can be sure of your entrance!
Why this destination is a must-visit
Nestled between Spain and France, Andorra is a small but stunning country in the heart of the Pyrenees. Known for its breathtaking scenery, world-class ski resorts and duty-free shopping, Andorra is the perfect year-round destination for adventure seekers, nature lovers and families alike. Whether you're hitting the slopes in winter or exploring the mountains in summer, there's plenty to enjoy in this charming microstate. Here's what our holiday experts recommend for your trip to Andorra:
Outdoor Adventures & Skiing:
- Andorra is a winter sports paradise, home to some of the best ski resorts in Europe. Grandvalira and Vallnord offer excellent pistes for all levels, from beginners to expert skiers and snowboarders. In summer, these mountains are transformed into a playground for hiking, mountain biking and climbing, with breathtaking trails and panoramic views.
Andorra la Vella & Duty Free Shopping:
- The capital, Andorra la Vella, is a must for duty-free shopping, offering everything from electronics and fashion to perfumes and local delicacies at lower prices than neighbouring countries. Stroll down Avenida Meritxell, the main shopping street, and soak up the vibrant atmosphere.
Caldea Spa & Wellness:
- After a day of skiing or hiking, relax at Caldea, Andorra's world-famous thermal spa. This futuristic spa complex offers heated pools, saunas and hydrotherapy experiences with stunning mountain views - perfect for relaxation.
Cultural & Historical Sites:
- Andorra is rich in Romanesque architecture, with picturesque churches and stone-built villages. Visit Sant Joan de Caselles, a beautiful 12th century church, or explore the medieval Casa de la Vall, the historic seat of the Andorran Parliament.
Family-friendly activities:
- Naturland: An outdoor adventure park with the famous Tobotronc, the longest alpine roller coaster in the world.
- Mont Magic Family Park: Located in Grandvalira, this park offers ziplines, tubing and themed trails perfect for children.
- Ice skating in Canillo: The Palau de Gel ice rink is a great place for family fun, with skating, go-karting on ice and even a heated swimming pool.
Gastronomy & local delicacies:
- Escudella i Carn d'Olla: A hearty Andorran stew made with meat, vegetables and pasta - perfect for cold days.
- Trinxat: A delicious dish of mashed potatoes, cabbage and pork, similar to a Spanish tortilla.
- Embotits: Andorra's traditional cured meats, best enjoyed with local cheeses and mountain honey.**

Discounts for children and terms for individual travellers
- Please note: Only children over the age of 2 will be admitted to Caldea. Children under this age will automatically receive the corresponding discount since they will not be using their Caldea admission ticket.
- Children ages 0-2: travel free when sharing a bed with adults.
- They are not permitted to enter Caldea.
- Children ages 3 to 4: They will have access to Caldea’s LIKIDS area. Available only on weekends.
- The little ones in the family have access to Caldea’s new LIKIDS area—how great! Want more information? Click here!
- Children ages 5 to 16: The discount will be applied during the checkout process. Please note that it applies as long as they share a room with two adults or two people paying the adult rate.
- The maximum occupancy for rooms is 4 people.
- Are you travelling with children? The maximum occupancy is 2 adults + 2 children or infants per room
- Are you all adults? The maximum occupancy is 4 adults.
- Would you like to book for one person? The price for a single room is the same as for a double room. This accommodation does not offer discounts for single guests.
Pet Policy
- Maximum weight: No weight limit!
- Price: 17 €/night and pet
- In the main areas of the hotel your pet will not be able to accompany you.
- Good to know: Your puppy will always have to go with you, since it cannot be left alone in the room
- Exceptionally, if you have contracted a meal plan at the hotel, your pet may stay in the room while you are in the dining room.
- Good to know: Each room can accommodate a maximum of 2 pets.
