Where you’ll be
Hesperia Andorra (antiguo Hotel Fénix)
Av. del Prat Gran, 3-5, Escaldes-Engordany
8.8
454 reviews
More Info
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Everything you need to know
This deal includes
- Accommodation at the Hesperia Andorra 4* hotel located in the commercial heart of Escaldes (Andorra).
- Available on a Room Only, Bed & Breakfast or Half Board.
- Available with entrance to Caldea Premium midday or Caldea Essential afternoon (depending on dates) or without activity.
- Loan of bathing equipment (towel, slippers and bathrobe) in Caldea Premium and Caldea Essential.
Activities at no extra cost
9.2
See 78 reviews
More about the activity
8.0
See 7 reviews
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Travel Dates:: until December 1.
Your holiday, step by step
Choose your perfect stay: 3 options tailored to you
Make your getaway exactly how you want it. With this deal, you can choose between three travel options designed to suit every type of traveller:
- Option 1: enjoy your escape with a hotel stay only, perfect for those who want total flexibility.
- Option 2 (available from 03/07): elevate your experience with a hotel stay + 1 Caldea Premium ticket per person (3 hours), for a relaxing and exclusive wellness moment.
- Option 3 (only for stays from 07/04 to 02/07): combine your stay with a hotel stay + 1 Caldea Essential ticket per person (3 hours), the ideal way to unwind and recharge.
Caldea
How would you like to spend the morning in the Caldea Premium space or Caldea Essential? Well, with this deal, it's possible!
Caldea Premium, is the exclusive area for adults in the spa centre of Caldea where you can forget about everything. Here you will find different spaces: the thermal water with three lagoons in the form of waterfalls, the outdoor lagoon with stunning views of the Andorran mountains, the outdoor jacuzzi, the lounge area to relax in comfortable hot hammocks and reactivation space with a hammam, water beds and chromatic showers.
Caldea Essential offers a very similar experience to Caldea Premium, as it allows you to enjoy the main thermal facilities and the water circuit. The difference is that, in this case, it is a special 3-hour ticket that does not include access to the Classic area, as it is closed for maintenance during those dates.
What does access to Caldea Premium include?
The duration of the session is 3 hours and your ticket includes:
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Access to Caldea Premium area 3 hours at noon.
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Access to Caldea Classic.
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Access to the origins space.
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Slippers, bathrobe and towels. Timetable:
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The access time is at 12:00h h. It is a morning entrance only, please note that it is mandatory to be punctual and respect the time you have booked to access the center. If you arrive later, you will lose access.
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The assigned day of access is the day after check-in at the hotel. Except for one-night bookings, in this case the entrance can also be done on the same day of the start of the holiday without consultation. What does access to Caldea Essential include?
The duration of the session is 3 hours and your ticket includes:
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Access to Caldea Premium or Caldea Essential area 3 hours at noon.
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Access to the origins space.
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Slippers, bathrobe and towels. Timetable:
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The access time is at 4:00 pm. It is an afternoon entrance only, please note that it is mandatory to be punctual and respect the time you have booked to access the center. If you arrive later, you will lose access.
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The assigned day of access is the day after check-in at the hotel. Except for one-night bookings, in this case the entrance can also be done on the same day of the start of the holiday without consultation.
Key info you should have
Relax in the heart of the Pyrenees: your Caldea escape awaits
Can you picture yourself unwinding in warm thermal waters, surrounded by breathtaking mountain landscapes? This is your moment.
Whether you're planning a romantic getaway or a few days to fully disconnect, this experience blends the comfort of your hotel stay with the ultimate relaxation at Caldea. Step into soothing thermal circuits designed to melt away stress from the very first minute.
Important information about your Caldea access:
Depending on your travel dates, your experience will include either Caldea Premium or Caldea Essential. In both cases, you’ll enjoy the full Caldea thermal experience, with access to its main facilities and water circuits, perfect for switching off and recharging.
- From 07/04 to 02/07 (inclusive) → access to Caldea Essential
- All other dates → access to Caldea Premium
Whatever your travel dates, one thing is guaranteed: total relaxation in one of southern Europe’s largest thermal centres. All that’s left is to choose your dates… and let yourself unwind.

Your perfect stay
Hesperia Andorra 4*: in the heart of Escaldes-Engordany
Relax in the mountain with all the comforts! The Hesperia Andorra 4* awaits you with spacious rooms, a quiet atmosphere and a privileged location.
Enjoy its wellness area with indoor pool, sauna and water circuit. In high season, relax on the terrace-terrace with spectacular views of the valley, an urban oasis in the mountains!
It is only 150 m from Caldea and 5 minutes walk from the shopping area of Andorra la Vella. Perfect for combining relaxation, shopping and adventure.
Customers value its cleanliness, friendly staff and comfort to rest after an intense day.
Ideal for those seeking wellness, good location and unwindion in the heart of Andorra.
Why this destination is a must-visit
Nestled between Spain and France, Andorra is a small but stunning country in the heart of the Pyrenees. Known for its breathtaking scenery, world-class ski resorts and duty-free shopping, Andorra is the perfect year-round destination for adventure seekers, nature lovers and families alike. Whether you're hitting the slopes in winter or exploring the mountains in summer, there's plenty to enjoy in this charming microstate. Here's what our holiday experts recommend for your trip to Andorra:
Outdoor Adventures & Skiing:
- Andorra is a winter sports paradise, home to some of the best ski resorts in Europe. Grandvalira and Vallnord offer excellent pistes for all levels, from beginners to expert skiers and snowboarders. In summer, these mountains are transformed into a playground for hiking, mountain biking and climbing, with breathtaking trails and panoramic views.
Andorra la Vella & Duty Free Shopping:
- The capital, Andorra la Vella, is a must for duty-free shopping, offering everything from electronics and fashion to perfumes and local delicacies at lower prices than neighbouring countries. Stroll down Avenida Meritxell, the main shopping street, and soak up the vibrant atmosphere.
Caldea Spa & Wellness:
- After a day of skiing or hiking, relax at Caldea, Andorra's world-famous thermal spa. This futuristic spa complex offers heated pools, saunas and hydrotherapy experiences with stunning mountain views - perfect for relaxation.
Cultural & Historical Sites:
- Andorra is rich in Romanesque architecture, with picturesque churches and stone-built villages. Visit Sant Joan de Caselles, a beautiful 12th century church, or explore the medieval Casa de la Vall, the historic seat of the Andorran Parliament.
Family-friendly activities:
- Naturland: An outdoor adventure park with the famous Tobotronc, the longest alpine roller coaster in the world.
- Mont Magic Family Park: Located in Grandvalira, this park offers ziplines, tubing and themed trails perfect for children.
- Ice skating in Canillo: The Palau de Gel ice rink is a great place for family fun, with skating, go-karting on ice and even a heated swimming pool.
Gastronomy & local delicacies:
- Escudella i Carn d'Olla: A hearty Andorran stew made with meat, vegetables and pasta - perfect for cold days.
- Trinxat: A delicious dish of mashed potatoes, cabbage and pork, similar to a Spanish tortilla.
- Embotits: Andorra's traditional cured meats, best enjoyed with local cheeses and mountain honey.**

Information regarding Single Rooms and Family Discounts (Caldea Essential + Premium)
- This deal does not have discounts for children, as it is an Adults Only offer, aimed especially at adults.
- Please note that children under 16 years old are not allowed access to Caldea Premium.
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The maximum capacity of the rooms is 3 people.
- Do you want to book a single room? The price of the single room is the same as the total price of the double room. This accommodation does not offer discounts for single rooms.
Discounts for children and conditions for singles (Hotel only)
- This deal does not offer discounts for children.
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The maximum capacity of the rooms is 3 people.
- The price of the single room is the same as the total price of the double room. This accommodation does not offer discounts for single rooms.
Pet Policy
This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.
Tourism tax
The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax.
The tourism tax in a 4 * Hotel is 2.09 € per person and night.
Personally chosen by our travel expert
Albert
Release date: 09/04/2026 at 09:35
What our customers are saying about the accommodation
8.8
Very good
Based on 454 reviews
Photos shared by our customers
Real reviews
All reviews have been carefully checked and verified.
Vestíbulo reformado y comida bien
Falta reformar la habitación
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Very good
Todo bien
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Excellent
La ubicación cerca del centro.
Para mejorar deberían poner una rampa para entrar al hotel ya que unicamente hay escaleras y hemos tenido que subir las maletas por las escaleras. Mejorar el acceso para personas mayores o con movilidad reducida.
La piscina climatizada ( que no spa ), con mal acceso para ambos casos también y profundidad mas elevada de la indicada ( que es 1,5m ).
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Good
Tiene un desayuno bufet..
Que es espectacular un 10 en todo lo demás.
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Excellent
Bufet desayuno muy completo, pero mejorable en calidad
Spa solo gratuito, si contratas con Hesperia...
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Excellent
En el spa estuvimos solos después de reservarlo. Piscina, sauna y duchas para nosotros solos. Desayunos muy bien y bufete.
Comidas y cenas son menús y son escasos. Te quedas con hambre. La bebida no entra en el menú y es cara.
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Good
Todo genial, recomendable 100%
😂Jaja, la puerta giratoria, por favor punto rojo o flecha de cuando termina el cristal fijo, hay gente q se choca y quiere salir antes de tiempo 😂😂
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Excellent
Buen hotel cómodo, bien situado.
Le falta una rampa para sillas de ruedas o maletas para el acceso al hall de entrada.
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Excellent
Un hotel de lujo , con un menú excelente y la ubicación perfecta , para todo
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Excellent
Muy buena estancia y bonito hotel
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Excellent
Super céntrico y a 4 minutos de caldea increíble
Quizá el desayuno esperaba más pero estaba bastante bien
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Excellent
La ubicación del hotel era genial, en la parte alta de la avenida de compras y muy cerca de Caldea
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Excellent
SITUACION DEL HOTEL
DICE QUE ESTA RENOVADO , PERO NO ES ASI. DEJA MUCHO QUE DESEAR PUERTAS QUE NO CIERRAN HUMEDADES ETC..
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Average
Nos ha gustado mucho este hotel, a pesar de q no supiéramos de q teníamos acceso libre a la piscina climatizada.
Las instalaciones muy bien, la temperatura dentro del hotel, tal vez un poco alta, pero bueno, yo prefiero pasar calor a pasar frío
Buena variedad en el desayuno
Bien. Sigo pensando que en los hoteles fuera de Europa, de los de 3 estrellas o mas incluyen mas cosas como xapatillas, cepillos y pasta de dientes, esponjas, etc
Sí, en nuestra habitación había como un ruido, similar al q hacen las neveras que me resultó incomodo, pero q cuando dormía no lo escuchaba.
Tambien se escuchaba hablar a la gente que pasaba por los pasillos, con lo cual "sería interesante" que el hotel pusiera alguna nota, tal vez en el ascensor que recordase que a partir de las 22 o 23 horas se respetase el descanso de los clientes.
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Very good
Si no entran las comidas son precios muy elevados en el hotel.
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Excellent
todo perfecto
nada muy atentos
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Excellent
Experiencia muy recomendable. El hotel tiene una ubicación excelente, muy tranquilo y camas comodísimas. Desayuno muy completo, riquísimo.
El hotel es un 4 estrellas mejorable. Sería interesante tuvieran un hervidor de agua en las habitaciones. El parking de suele llenar pero hay parkings por todas partes
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Very good
Al lado del centro literalmenteeee
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Excellent
de la comida poco podemos valorar , ya que comida y cena la realizamos fuera del hotel ,
el desayuno genial , bufet libre con mucha variedad de productos y muy buenos
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Excellent
Todo muy bien
Nada que resaltar
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Excellent
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