Limited-time hotel offers in Spain
Find your travel deal
Check in
Check out
Rooms and travellers
Adults
0
Children
0
Rooms
Accept
From
62 € /pers.
See prices

Where you’ll be

Alegria Fenix Family
Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar
7.2 1162 reviews
More Information

View the area on the map

Everything you need to know

This deal includes

  • Hotel ALEGRIA Fenix Family 4*, located in Roquetas de Mar.
  • Available in Room Only, with Breakfast, Half Board and Full Board.
Travel Dates: until October 11, 2026.

Solo & family stays

  • Babies aged 0 to 1: the first baby stays free of charge when sharing a bed with two adults in double and triple rooms.

    • If you need to include 2 babies in the same room, make sure to contact us here to check if this is possible.
       

  • Children aged 2 to 11: first child stays for free, second child benefits from a 50% discount.
     

  • Except for bookings between 28/03/2026 and 05/04/2026:

    • Children aged 2 to 11: first child benefits from a 75% discount.
       

  • Except for bookings between 26/06/2026 and 29/08/2026:

    • Children aged 2 to 11: first child benefits from a 75% discount.
       

  • If your stay covers periods with different discount rates, the most restrictive discount will always apply.
     

  • Good to know: Discounts for children apply only when the child shares the room with two adults or two people paying the adult rate.
     

  • Maximum room occupancy: 4 people.

    • Good to know: The accommodation does not allow a fifth person in the same room, whether adult, child or baby.
       

  • Would you like to book for one person? The single room surcharge is approximately 50%. This is already included in the prices shown during the booking process. The surcharge may vary depending on your travel dates and will be reflected during booking.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 8 kg/pet
  • Price: 10 €/night and pet
  • A maximum of one pet per room is allowed.
  • Pets are not allowed in the main areas of the hotel.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

Your Perfect Stay

The family deal everyone loves on Jump2spain.com: sunshine and stress-free holidays

With Jump2spain.com, staying at the ALEGRIA Fénix Family means choosing a relaxed, fun-filled getaway designed especially for families. This welcoming 4-star hotel offers the perfect balance between comfort, entertainment and real rest.

Located in Roquetas de Mar, just a short walk from the beach and the promenade, it’s an ideal base for seaside days, walks by the sea and a lively yet easy-going atmosphere.

Outdoor swimming pools and spacious communal areas create the perfect setting for both children and adults to enjoy every moment together, without rushing or worries.

Guests particularly appreciate the buffet-style dining and the friendly, family-oriented service, often highlighted in reviews for its comfort and great vibes.

This is the kind of holiday families love to repeat. Book now with Jump2spain.com and start looking forward to it.

Meals & more

Full Board made easy: you choose how to start

If you’re booking Full Board, enjoy total flexibility from the moment you arrive.
Would you like to start with lunch or dinner? The choice is yours.

Simply inform the reception desk upon arrival, and everything will be arranged for you.

No prior arrangements needed. When you arrive at the accommodation, tell the team which meal you want to start with and they’ll take care of the rest.

Good to know: this flexibility applies only to catering. Please check key drop-off and check-out times to plan your stay smoothly.

Why this destination is a must-visit

Roquetas de Mar is a relaxed seaside resort located in the province of Almería, on Spain’s southeastern coast. Known for its long beaches, pleasant climate and family-oriented atmosphere, it’s an excellent choice for couples and families looking for an easy, sunny break by the Mediterranean with plenty of space to unwind.

Make sure you visit:

  • The Santa Ana Castle, a seaside fortress with lovely coastal views.
  • The long promenade, ideal for walking or cycling by the sea.
  • Roquetas marina, with a relaxed atmosphere and waterfront restaurants.
  • Punta Entinas-Sabinar Natural Area, a protected landscape of dunes and lagoons.
  • The town centre, perfect for a casual stroll and local shopping.

Beaches we think you’ll like:

  • Playa de la Romanilla, central and very convenient.
  • Playa de las Salinas, wide and ideal for families.
  • Playa de Aguadulce, lively and well equipped.
  • Playa Serena, long and perfect for relaxing walks.

Family-friendly activities:

  • Spend long days on spacious beaches with calm waters.
  • Enjoy bike rides or walks along the seafront promenade.
  • Visit playgrounds and green areas near the beach.
  • Try gentle water sports suitable for all ages.
  • Take short nature walks in nearby protected areas.

Make sure you try these local delicacies:

  • Fresh grilled fish and seafood from the Mediterranean.
  • Rice dishes made with local ingredients.
  • Traditional Andalusian tapas, perfect for sharing.
  • Local desserts enjoyed with a coffee after dinner.

Make the most of your visit and go to...

  • Almería city, around 30 minutes away, to visit the Alcazaba and old town.
  • Cabo de Gata-Níjar Natural Park, famous for its beaches and volcanic scenery.
  • Aguadulce, close by and ideal for an evening stroll by the marina.
  • The Alpujarra villages, perfect for a scenic inland day trip.

Personally chosen by our travel expert

Vicky
Release date: 19/01/2026 at 19:33

What our customers are saying about the accommodation

7.2
Good
Based on 1162 reviews

Photos shared by our customers

See all
See all
See all
See all
See all
See all
See all
See all
See all
See all
Sort by:
All reviews have been carefully checked and verified.
6.3 Conchi Travelled with  friends September 2025
Piscina, cafetería y alrededores. Hemos viajado con amigos y lo hemos pasado muy bien
Hotel un poco dejado, necesita alguna reforma.
Automated third-party translation
-
Show original message
See translation
Average 7.1 Lara September 2025
Lo mejor la comodidad de las camas y almohadas
El hotel cerraba ese fin de semana y nos avisaron justo a la llegada. Nos hubiera gustado un preaviso al menos, ya que el horario de comida lo acortaron y la estancia en el hotel como máximo hasta el Domingo a las 15h por lo que no pudimos aprovechar las instalaciones ese día. La comida con muy poca variedad, y demasiada gente. Faltaban hasta platos que posteriormente reponían...la organización bastante mejorable. He estado en otros hoteles de la cadena y nada que ver, no sé si porque se acercaba el cierre de temporada o cuál era el motivo .
Automated third-party translation
-
Show original message
See translation
Good 9.1 Ana September 2025
Las piscinas están fenomenal. La comida es excelente. Mucha variedad, personal super amable
A pesar de ser un 4 estrellas, se ve un poco viejito, pero está muy bien
Automated third-party translation
-
Show original message
See translation
Excellent 3.4 Ivan Travelled with family September 2025
El comedor es un caos. Cada instante sin comida, todos los días la misma comida. Le preguntabas al camarero una hora antes de cerrar el buffet por algo de comida y decían que se le había acabado y que ya no ponían más. Un desastre. No volveré
Automated third-party translation
-
Show original message
See translation
Basic 8.3 Ana Travelled with family September 2025
La tranquilidad. He descansado , aunque en el hotel había gente, he conseguido lo que iba a buscar☺️
Automated third-party translation
-
Show original message
See translation
Very good 7.4 Dani Travelled with couple September 2025
Excepto todo bien menos una mujer de la limpieza un día en concreto que no era el día de siempre que siempre estaba con el teléfono y no hacía su faena no hizo el cuarto de baño y solo mojo el suelo y tuvimos que ir detrás de ella para pedirle papel higiénico porque ni puso
Automated third-party translation
-
Show original message
See translation
Good 6.4 Encarnación September 2025 The staff, Alex as always a 10, polite, attentive, and helpful. The animation staff 5 stars. Mention the welcome gift that touched my heart. The best, without a doubt, the staff. Thank you Alex for improving my stay.
El personal, Alex cómo siempre un 10 educado, atento y servicial. El personal de animación 5 estrellas . Mencionar el detalle de bienvenida que me ablando el corazón. Lo mejor, sin duda el personal. Gracias Álex por haber mejorado mi estancia
The maintenance is awful, it's a beautiful hotel with spacious rooms, but it needs a complete renovation (in July I was on the 5th floor and much better).
El mantenimiento es pésimo, es un hotel precioso, de amplias habitaciones, pero necesita una reforma integral ( en julio estuve en la planta 5 y muchísimo mejor)
Automated third-party translation
-
Show original message
See translation
Average 8.6 Silvia Travelled with family September 2025
El hotel es muy bonito, las instalaciones están bien y el buffet muy variado. Hemos disfrutado.
La limpieza, deja un poco que desear, entiendo que tienen bastante trabajo, pero nuestra habitación siempre la dejamos ordenada, para que puedan trabajar mejor y no la limpiaban bien sobre todo el suelo .
Automated third-party translation
-
Show original message
See translation
Very good 8 Sandra Travelled with family September 2025
Las habitaciones muy grandes, la comida buena.
Un poco descuidado, los ascensores mucho calor y la piscina siempre llena y pocas amacas.
Automated third-party translation
-
Show original message
See translation
Very good 8 Jose Travelled with couple September 2025 The room was very spacious and above all the bed.
La habitación era muy espaciosa y sobre todo la cama
There are always things that can be improved, but the truth is that they offer what you pay for... For that price, you can't ask for more.
Siempre hay cosas que se pueden mejorar, pero la verdad que ofrecen lo que se paga... Por ese precio no se puede pedir más.
Automated third-party translation
-
Show original message
See translation
Very good 8 Rachel Travelled with family September 2025 We were two adults and a girl, and the room was huge, the bed was giant, simply wonderful and very comfortable, in addition to having two other beds in a separate room. And the pool area was great.
Eramos dos adultos y una niña y la habitación era enorme, la cama era gigante, simplemente maravillosa y muy muy comoda, además de haber otras dos camas en una estancia apartada. Y la zona de la piscina genial
Some facilities need to be renovated.
Hay algunas instalaciones que necesitan ser reformadas.
Automated third-party translation
-
Show original message
See translation
Very good 4 Elena Travelled with family September 2025 The hotel does not correspond to a 4-star hotel. It is old beyond belief, deteriorated in every way, from main areas to rooms and bathrooms (peeling walls and doors, lifted tiles, broken faucets...). In our bathroom, the shower faucet was not working, in my daughters' bathroom there was no screen and everything got soaked when showering. The buffet is terrible. I am used to travelling and I have never been in such a poor and bad buffet. They practically serve the same food at night as they do at noon. The food is unlabeled, you don't know what it is (what seemed like lasagna turned out to be just mashed potatoes with gratin on top, and what looked like chicken nuggets turned out to be breaded artichoke). All this makes you end up leaving everything on the plate, for not putting a simple sign indicating what it is at the counter where you pick it up. The staff is not friendly at all, when you ask for something, they answer reluctantly. Even the fruit was cut half-heartedly!!! (Attached a photo of the slice of watermelon I ate). We asked the woman at the griddle during breakfast if there would be more pancakes and she replied NO, that she was only making eggs, so we took other things from the buffet and sat down. As soon as we sat down, we saw her starting to make pancakes. Unbelievable treatment. I think it wouldn't have cost her anything to tell us that she would make the pancakes in a few minutes if we waited a bit, especially because the pancakes were for the children. Anyway... pretty bad overall, quantity, quality, and zero treatment.
El hotel no corresponde a un hotel de categoría 4 estrellas. Es antiguo a más no poder, deteriorado en todos los sentidos, desde las estancias comunes a las habitaciones y baños (paredes y puertas desconchadas, baldosas levantadas, grifos rotos...). En nuestro baño el grifo de la ducha no funcionaba, en el baño de mis hijas no había mampara y al ducharse se pone todo perdido de agua. El buffet es horrible. Estoy acostumbrada a viajar y nunca estuve en un buttef tan escaso y malo. Prácticamente te ponen la misma comida por la noche que a medio día. La comida sin etiquetar, no sabes lo que es (lo que parecia una lasaña, al final era solo un puré de patatas con gratinado por encima, y lo que parecían nuggets de pollo resultó ser alcachofa rebozada). Todo esto hace que al final te lo dejes todo en el plato, por no poner un simple cartel de lo que es en el mostrador donde lo coges. El personal no es nada agradable, cuando le pides algo, contesta a desgana. Hastq la fruta estaba cortada a desgana!!! (Adjunto foto de la rodaja de sandía que comí). Preguntamos en el desayuno a la mujer que estaba en plancha si iba a ha er mas tortitas y nos respondió que NO, que estaba haciendo solo huevos, así que cogimos otras cosas del buffet y nos sentamos. Al momento de sentarnos, vimos cómo empezó a hacer tortitas. Increíble el trato. Creo que no le hubiese costado nada decirnos que haría las tortitas en unos minutos si esperábamos un poco, sobre todo porque las tortitas era para las niñas. En fin... bastante mal todo, cantidad, calidad y trato de cero.
Automated third-party translation
-
Show original message
See translation
Basic 7.1 Gemma Travelled with family September 2025 The pool, spacious room, fridge that cooled well
La piscina, amplitud habitación, nevera q enfriaba bien
The hotel is very good value for money, but it is not a 4-star hotel, what bothered us the most was that they charged for drinks during meals.
El hotel está muy bien relación calidad precio, pero no es un 4 estrellas, lo q mas nos incomodo, q cobraran las bebidas en las comidas
Automated third-party translation
-
Show original message
See translation
Good 7.7 Juan Jose Travelled with couple September 2025 Good treatment at the hotel
Buen trato en el hotel
They must improve the unvaried meals.
Deben mejorar las comidas poco variadas
Automated third-party translation
-
Show original message
See translation
Good 7.1 Syah September 2025
Hotel bien ubicado para ir andando a la playa en un paseito, edificio alto con buenas vistas y una piscina grande con zona de niños y Tobogán. Las habitaciones son espaciosas, triple con 2 camas de 1,35cm y otra cama supletoria, muy cómodas y el baño también es amplio. Buena animación los días que estuvimos y el servicio de recepción muy majos, alex nos dio bastantes recomendaciones para ver y visitar.
El servicio de comedor fue catastrófico, la comida se acababa y no reponían a tiempo, lo que hacía que la gente estuviera esperando por las bandejas que en cuanto llegaban se acababan de nuevo. Muy mala planificación para reponer las comidas y postres que no eran muy buenos tampoco. La plancha se abarrotaba también y básicamente hacían pollo a la plancha y algún pescado. Además en el comedor, entre varios camareros jóvenes había muy mal rollo y ni recogían ni te atendían, y aunque aún era el servicio de comidas, se ponían a comer, muy poco profesionales, por lo que no volvería a coger pensión completa en este hotel sino mejoran mucho este aspecto.
Automated third-party translation
-
Show original message
See translation
Good 4.6 José Manuel Travelled with family September 2025 Accommodation near the beach
Alojamiento cerca de la playa
The hotel food leaves much to be desired, lack of variety, overcooked grill food, rude or angry staff, in general, if you can, avoid the restaurant much better. It's not a 4-star hotel!!!
La comida del hotel deja mucho que desear, falta de comida, la comida de la plancha muy hecha, personal mal educado o enfadado, en general si puedes no pisar el restaurante mucho mejor. No es un 4 estrellas!!!
Automated third-party translation
-
Show original message
See translation
Basic 6.9 Alba Travelled with family September 2025 The best thing about the hotel is the pool and the entertainment, to be honest.
Lo mejor del hotel es la piscina y la animación la verdad
The cleanliness is minimal in the rooms
La limpieza es mínima en las habitaciones
Automated third-party translation
-
Show original message
See translation
Good 9.7 Catherine Travelled with couple September 2025 "Everything was great?"
Todo estuvo genial 😁
Automated third-party translation
-
Show original message
See translation
Excellent 5.1 Noelia September 2025 The room is very spacious, the beds comfortable. The cleanliness is very bad, although I must say that I went to reception to see if they could clean again and the cleaning lady arrived immediately. The food is not bad (because for what you pay you can't ask for more). The pool is very good.
La habitación muy amplia,las camas cómodas. La limpieza muy mal , aunque he de decir que fui a recepción para ver si podían limpiar de nuevo y enseguida llego la chica de la limpieza.La comida no está mal (porque por lo que pagas no hay que pedir más ).La piscina está muy bien
Yes, cleanliness is paramount, especially when you enter a room for the first time and neither the windows nor the floors have been cleaned, and the facilities are very neglected (maintenance), and importantly, they should remove the 4 stars.
Sí,la limpieza es primordial y más cuándo entras por primera vez a una habitación y no han limpiado ni los cristales ni barrer y, las instalaciones están muy abandonadas(el mantenimiento),e importante deberían quitar las 4 estrellas.
Automated third-party translation
-
Show original message
See translation
Average 8.3 Eduardo Travelled with  friends September 2025 The entertainers work hard and are very friendly as well as all the staff, from reception to waiters, chefs, cleaners, etc..., overall, we liked all the staff and services, the two couples that went and the value for money ratio was satisfactory.
Los animadores se lo curran bastante y son muy simpáticos así como todo el personal, desde la recepción hasta los camareros, cocineros, limpiadoras,etc...,en general bien todo el personal y los servicios nos ha gustado a las dos parejas que hemos ido y la relación calidad precio ha sido satisfactoria.
Automated third-party translation
-
Show original message
See translation
Very good
Show more reviews
If you have any questions, we recommend you to check our frequently asked questions.

Sun-soaked family days in Roquetas de Mar

Sun-soaked family days in Roquetas de Mar
Alegria Fenix Family
7.2 1162 reviews
Roquetas-de-Mar,-Almeria-Coast Roquetas-de-Mar,-Almeria-Coast
FREE cancellation up to 8 days before your holiday!
Time left: 2 days 10 hours.
Available from 62 €/pers.
Unlock incredible flash offers for hotels in Spain!
Don't miss your chance to receive only the best hotel offers for your holiday!
Don't go anywhere! We're adding your e-mail to our mailing list.

We are processing your request

Log in
Create your account
Reset password 
Take advantage of your benefits
Access to Exclusive Hotel Deals
Create alerts for upcoming deals on sale
Add deals to your favourites list
Store your data to book faster
Go to your personalized user panel
For any further questions, you can contact us anytime via our contact section. We're happy to help! 
or log in with
Take advantage of your benefits
Access to Exclusive Hotel Deals
Create alerts for upcoming deals on sale
Add deals to your favourites list
Store your data to book faster
Go to your personalized user panel
Still don't have an account? Create your account here
Reset password 
Take advantage of your benefits
Access to Exclusive Hotel Deals
Create alerts for upcoming deals on sale
Add deals to your favourites list
Store your data to book faster
Go to your personalized user panel
For any further questions, you can contact us anytime via our contact section. We're happy to help! 
or register with
Enter a valid email address
The field must contain between 6-20 characters
Passwords must match
Take advantage of your benefits
Access to Exclusive Hotel Deals
Create alerts for upcoming deals on sale
Add deals to your favourites list
Store your data to book faster
Go to your personalized user panel
Already have an account? Log in
Forgot your password? Enter your E-mail to reset it.
Enter a valid email address
Have you already recovered the password? Log in
For any further questions, you can contact us anytime via our contact section. We're happy to help! 
Change password
The field must contain between 6-20 characters
Passwords must match
Destination
All holiday destinations
Holiday destinations available for you to book
Select as many as you wish! 
Regions
Cities
Countries
Costas
All
Aguadulce
Algarve
Alicante
Almuñécar
Andalusia
Andorra
Asturias
Balearic Islands
Barcelona
Basque Country
Benidorm
Blanes
Cabo de Gata
Cadiz
Calella
Cambrils
Canary Islands
Catalonia
Comarruga
Costa de Almería
Costa del Azahar
Costa Blanca
Costa Brava
Costa Cálida
Costa del Sol
Costa Dorada
Costa de la Luz
Costa del Maresme - Barcelona
Costa Tropical
Fuengirola
Fuerteventura
Granada
Huelva
Ibiza
Isla Cristina
Islantilla
La Pineda
Lloret de Mar
Madrid
Majorca
Malaga
Malgrat de Mar
Marbella
Matalascañas
Minorca
Murcia
Navarra
Oporto
Peñíscola
Platja d'Aro
Portugal
Puerto de la Cruz
Roquetas de Mar
Salamanca
Salou
Santa Susanna
Spain
Tenerife
Torremolinos
Tossa de Mar
Valencia
All coasts
All cities
All regions
All countries
All holiday destinations
Select
Customise your holiday<br />

Sun-soaked family days in Roquetas de Mar

Sun-soaked family days in Roquetas de Mar
Alegria Fenix Family
7.2 1162 reviews
Roquetas-de-Mar,-Almeria-Coast Roquetas-de-Mar,-Almeria-Coast
FREE cancellation up to 8 days before your holiday!
Time left: 2 days 10 hours.
Available from 62 €/pers.
Option available with a different offer
Confirm to continue
Cancel Accept
Photo Gallery
Destination
Alegria Fenix Family
Roquetas de Mar
Customer photos
Hotel information

Alegria Fenix Family

Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar
7.2 See 1162 reviews
Map

Check-in/out and other info
Accommodation facilities/services

Parking

Parking 1
The accommodation has an indoor car park with extra charge
  • 15€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.
To consider:
  • The price of indoor car park is 12€/day in low season and 15€/day in high season.
Parking 2
The accommodation has an outdoor car park with extra charge
  • 15€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 8 kg/pet
  • Price: 10 €/night and pet
  • A maximum of one pet per room is allowed.
  • Pets are not allowed in the main areas of the hotel.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

Where you’ll be

Address: Paseo Central, 44, Urbanización Playa Serena
Alegria Fenix Family Paseo Central, 44, Urbanización Playa Serena
About the accommodation

The hotel Alegria Fenix Family 4* has a new management. This hotel is perfect for a stay to relax and enjoy the beach, as it is very close.

The accommodation has 24h reception, bar, restaurant, air conditioning and heating, Wifi, indoor and outdoor car park and, in addition, pets are allowed!

All rooms have TV, telephone, air conditioning, heating, Wifi connection, safe (for a fee), minibar, balcony and a fully-equipped bathroom with shower or bathtub, hairdryer and amenities.

This hotel is very well located so you can enjoy all the services you can imagine.

Book now at the Alegria Fenix Family 4* hotel!



Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

7.2
Good
Based on 1162 reviews

Photos shared by our customers

See all
See all
See all
See all
See all
See all
See all
See all
See all
See all
Sort by:
All reviews have been carefully checked and verified.
6.3 Conchi Travelled with  friends September 2025
Piscina, cafetería y alrededores. Hemos viajado con amigos y lo hemos pasado muy bien
Hotel un poco dejado, necesita alguna reforma.
Automated third-party translation
-
Show original message
See translation
Average 7.1 Lara September 2025
Lo mejor la comodidad de las camas y almohadas
El hotel cerraba ese fin de semana y nos avisaron justo a la llegada. Nos hubiera gustado un preaviso al menos, ya que el horario de comida lo acortaron y la estancia en el hotel como máximo hasta el Domingo a las 15h por lo que no pudimos aprovechar las instalaciones ese día. La comida con muy poca variedad, y demasiada gente. Faltaban hasta platos que posteriormente reponían...la organización bastante mejorable. He estado en otros hoteles de la cadena y nada que ver, no sé si porque se acercaba el cierre de temporada o cuál era el motivo .
Automated third-party translation
-
Show original message
See translation
Good 9.1 Ana September 2025
Las piscinas están fenomenal. La comida es excelente. Mucha variedad, personal super amable
A pesar de ser un 4 estrellas, se ve un poco viejito, pero está muy bien
Automated third-party translation
-
Show original message
See translation
Excellent 3.4 Ivan Travelled with family September 2025
El comedor es un caos. Cada instante sin comida, todos los días la misma comida. Le preguntabas al camarero una hora antes de cerrar el buffet por algo de comida y decían que se le había acabado y que ya no ponían más. Un desastre. No volveré
Automated third-party translation
-
Show original message
See translation
Basic 8.3 Ana Travelled with family September 2025
La tranquilidad. He descansado , aunque en el hotel había gente, he conseguido lo que iba a buscar☺️
Automated third-party translation
-
Show original message
See translation
Very good 7.4 Dani Travelled with couple September 2025
Excepto todo bien menos una mujer de la limpieza un día en concreto que no era el día de siempre que siempre estaba con el teléfono y no hacía su faena no hizo el cuarto de baño y solo mojo el suelo y tuvimos que ir detrás de ella para pedirle papel higiénico porque ni puso
Automated third-party translation
-
Show original message
See translation
Good 6.4 Encarnación September 2025 The staff, Alex as always a 10, polite, attentive, and helpful. The animation staff 5 stars. Mention the welcome gift that touched my heart. The best, without a doubt, the staff. Thank you Alex for improving my stay.
El personal, Alex cómo siempre un 10 educado, atento y servicial. El personal de animación 5 estrellas . Mencionar el detalle de bienvenida que me ablando el corazón. Lo mejor, sin duda el personal. Gracias Álex por haber mejorado mi estancia
The maintenance is awful, it's a beautiful hotel with spacious rooms, but it needs a complete renovation (in July I was on the 5th floor and much better).
El mantenimiento es pésimo, es un hotel precioso, de amplias habitaciones, pero necesita una reforma integral ( en julio estuve en la planta 5 y muchísimo mejor)
Automated third-party translation
-
Show original message
See translation
Average 8.6 Silvia Travelled with family September 2025
El hotel es muy bonito, las instalaciones están bien y el buffet muy variado. Hemos disfrutado.
La limpieza, deja un poco que desear, entiendo que tienen bastante trabajo, pero nuestra habitación siempre la dejamos ordenada, para que puedan trabajar mejor y no la limpiaban bien sobre todo el suelo .
Automated third-party translation
-
Show original message
See translation
Very good 8 Sandra Travelled with family September 2025
Las habitaciones muy grandes, la comida buena.
Un poco descuidado, los ascensores mucho calor y la piscina siempre llena y pocas amacas.
Automated third-party translation
-
Show original message
See translation
Very good 8 Jose Travelled with couple September 2025 The room was very spacious and above all the bed.
La habitación era muy espaciosa y sobre todo la cama
There are always things that can be improved, but the truth is that they offer what you pay for... For that price, you can't ask for more.
Siempre hay cosas que se pueden mejorar, pero la verdad que ofrecen lo que se paga... Por ese precio no se puede pedir más.
Automated third-party translation
-
Show original message
See translation
Very good 8 Rachel Travelled with family September 2025 We were two adults and a girl, and the room was huge, the bed was giant, simply wonderful and very comfortable, in addition to having two other beds in a separate room. And the pool area was great.
Eramos dos adultos y una niña y la habitación era enorme, la cama era gigante, simplemente maravillosa y muy muy comoda, además de haber otras dos camas en una estancia apartada. Y la zona de la piscina genial
Some facilities need to be renovated.
Hay algunas instalaciones que necesitan ser reformadas.
Automated third-party translation
-
Show original message
See translation
Very good 4 Elena Travelled with family September 2025 The hotel does not correspond to a 4-star hotel. It is old beyond belief, deteriorated in every way, from main areas to rooms and bathrooms (peeling walls and doors, lifted tiles, broken faucets...). In our bathroom, the shower faucet was not working, in my daughters' bathroom there was no screen and everything got soaked when showering. The buffet is terrible. I am used to travelling and I have never been in such a poor and bad buffet. They practically serve the same food at night as they do at noon. The food is unlabeled, you don't know what it is (what seemed like lasagna turned out to be just mashed potatoes with gratin on top, and what looked like chicken nuggets turned out to be breaded artichoke). All this makes you end up leaving everything on the plate, for not putting a simple sign indicating what it is at the counter where you pick it up. The staff is not friendly at all, when you ask for something, they answer reluctantly. Even the fruit was cut half-heartedly!!! (Attached a photo of the slice of watermelon I ate). We asked the woman at the griddle during breakfast if there would be more pancakes and she replied NO, that she was only making eggs, so we took other things from the buffet and sat down. As soon as we sat down, we saw her starting to make pancakes. Unbelievable treatment. I think it wouldn't have cost her anything to tell us that she would make the pancakes in a few minutes if we waited a bit, especially because the pancakes were for the children. Anyway... pretty bad overall, quantity, quality, and zero treatment.
El hotel no corresponde a un hotel de categoría 4 estrellas. Es antiguo a más no poder, deteriorado en todos los sentidos, desde las estancias comunes a las habitaciones y baños (paredes y puertas desconchadas, baldosas levantadas, grifos rotos...). En nuestro baño el grifo de la ducha no funcionaba, en el baño de mis hijas no había mampara y al ducharse se pone todo perdido de agua. El buffet es horrible. Estoy acostumbrada a viajar y nunca estuve en un buttef tan escaso y malo. Prácticamente te ponen la misma comida por la noche que a medio día. La comida sin etiquetar, no sabes lo que es (lo que parecia una lasaña, al final era solo un puré de patatas con gratinado por encima, y lo que parecían nuggets de pollo resultó ser alcachofa rebozada). Todo esto hace que al final te lo dejes todo en el plato, por no poner un simple cartel de lo que es en el mostrador donde lo coges. El personal no es nada agradable, cuando le pides algo, contesta a desgana. Hastq la fruta estaba cortada a desgana!!! (Adjunto foto de la rodaja de sandía que comí). Preguntamos en el desayuno a la mujer que estaba en plancha si iba a ha er mas tortitas y nos respondió que NO, que estaba haciendo solo huevos, así que cogimos otras cosas del buffet y nos sentamos. Al momento de sentarnos, vimos cómo empezó a hacer tortitas. Increíble el trato. Creo que no le hubiese costado nada decirnos que haría las tortitas en unos minutos si esperábamos un poco, sobre todo porque las tortitas era para las niñas. En fin... bastante mal todo, cantidad, calidad y trato de cero.
Automated third-party translation
-
Show original message
See translation
Basic 7.1 Gemma Travelled with family September 2025 The pool, spacious room, fridge that cooled well
La piscina, amplitud habitación, nevera q enfriaba bien
The hotel is very good value for money, but it is not a 4-star hotel, what bothered us the most was that they charged for drinks during meals.
El hotel está muy bien relación calidad precio, pero no es un 4 estrellas, lo q mas nos incomodo, q cobraran las bebidas en las comidas
Automated third-party translation
-
Show original message
See translation
Good 7.7 Juan Jose Travelled with couple September 2025 Good treatment at the hotel
Buen trato en el hotel
They must improve the unvaried meals.
Deben mejorar las comidas poco variadas
Automated third-party translation
-
Show original message
See translation
Good 7.1 Syah September 2025
Hotel bien ubicado para ir andando a la playa en un paseito, edificio alto con buenas vistas y una piscina grande con zona de niños y Tobogán. Las habitaciones son espaciosas, triple con 2 camas de 1,35cm y otra cama supletoria, muy cómodas y el baño también es amplio. Buena animación los días que estuvimos y el servicio de recepción muy majos, alex nos dio bastantes recomendaciones para ver y visitar.
El servicio de comedor fue catastrófico, la comida se acababa y no reponían a tiempo, lo que hacía que la gente estuviera esperando por las bandejas que en cuanto llegaban se acababan de nuevo. Muy mala planificación para reponer las comidas y postres que no eran muy buenos tampoco. La plancha se abarrotaba también y básicamente hacían pollo a la plancha y algún pescado. Además en el comedor, entre varios camareros jóvenes había muy mal rollo y ni recogían ni te atendían, y aunque aún era el servicio de comidas, se ponían a comer, muy poco profesionales, por lo que no volvería a coger pensión completa en este hotel sino mejoran mucho este aspecto.
Automated third-party translation
-
Show original message
See translation
Good 4.6 José Manuel Travelled with family September 2025 Accommodation near the beach
Alojamiento cerca de la playa
The hotel food leaves much to be desired, lack of variety, overcooked grill food, rude or angry staff, in general, if you can, avoid the restaurant much better. It's not a 4-star hotel!!!
La comida del hotel deja mucho que desear, falta de comida, la comida de la plancha muy hecha, personal mal educado o enfadado, en general si puedes no pisar el restaurante mucho mejor. No es un 4 estrellas!!!
Automated third-party translation
-
Show original message
See translation
Basic 6.9 Alba Travelled with family September 2025 The best thing about the hotel is the pool and the entertainment, to be honest.
Lo mejor del hotel es la piscina y la animación la verdad
The cleanliness is minimal in the rooms
La limpieza es mínima en las habitaciones
Automated third-party translation
-
Show original message
See translation
Good 9.7 Catherine Travelled with couple September 2025 "Everything was great?"
Todo estuvo genial 😁
Automated third-party translation
-
Show original message
See translation
Excellent 5.1 Noelia September 2025 The room is very spacious, the beds comfortable. The cleanliness is very bad, although I must say that I went to reception to see if they could clean again and the cleaning lady arrived immediately. The food is not bad (because for what you pay you can't ask for more). The pool is very good.
La habitación muy amplia,las camas cómodas. La limpieza muy mal , aunque he de decir que fui a recepción para ver si podían limpiar de nuevo y enseguida llego la chica de la limpieza.La comida no está mal (porque por lo que pagas no hay que pedir más ).La piscina está muy bien
Yes, cleanliness is paramount, especially when you enter a room for the first time and neither the windows nor the floors have been cleaned, and the facilities are very neglected (maintenance), and importantly, they should remove the 4 stars.
Sí,la limpieza es primordial y más cuándo entras por primera vez a una habitación y no han limpiado ni los cristales ni barrer y, las instalaciones están muy abandonadas(el mantenimiento),e importante deberían quitar las 4 estrellas.
Automated third-party translation
-
Show original message
See translation
Average 8.3 Eduardo Travelled with  friends September 2025 The entertainers work hard and are very friendly as well as all the staff, from reception to waiters, chefs, cleaners, etc..., overall, we liked all the staff and services, the two couples that went and the value for money ratio was satisfactory.
Los animadores se lo curran bastante y son muy simpáticos así como todo el personal, desde la recepción hasta los camareros, cocineros, limpiadoras,etc...,en general bien todo el personal y los servicios nos ha gustado a las dos parejas que hemos ido y la relación calidad precio ha sido satisfactoria.
Automated third-party translation
-
Show original message
See translation
Very good
Show more reviews
Map
Share this deal or send it to someone!
Sun-soaked family days in Roquetas de Mar Alegria Fenix Family
Copy & send it to a friend!
https://www.jump2spain.com/en/booking-deal/36437/sun-soaked-family-days-in-roquetas-de-mar?share=copy&mealPlanId=3
Cancellation policy
Top Deal
You have found one of our most popular deals. Book before it's too late!
Alegria Fenix Family

Select one of these filters to help you find more amazing hotel offers!

Beach Hotels
Beach Hotels
Family
Family
Weekends
Weekends
Midweek
Midweek
7-night Holidays
7-night Holidays
3 to 6 nights
3 to 6 nights
1 or 2 nights
1 or 2 nights
Andalusia
Andalusia
Easter
Easter
Summer
Summer
Costa de Almería
Costa de Almería
August
August
Pet-friendly Holidays
Pet-friendly Holidays
March
March
April
April
May
May
June
June
July
July
September
September
October
October
Water Parks
Water Parks
Free Cancellation
Free Cancellation
Spain Hotel Deals for less than 79 euros
Spain Hotel Deals for less than 79 euros
Spain Hotel Deals for less than 99 euros
Spain Hotel Deals for less than 99 euros
Room Only
Room Only
Breakfast
Breakfast
Half Board
Half Board
Full Board
Full Board
Weekend breaks
Weekend breaks
Hotels Andalusia
Hotels Andalusia
Hotels for Solo Travellers
Hotels for Solo Travellers
Spain
Spain
Swimming Pool
Swimming Pool
Roquetas de Mar
Roquetas de Mar
Best-sellers
Best-sellers
Spain holidays & hotel deals for 2026
Spain holidays & hotel deals for 2026
Autumn
Autumn
Spring
Spring
Privacy Policy

In compliance with the provisions of Article 22.2 of the Law of Services of the Information Society and Electronic Commerce (LSSI) and in accordance with the European Directive 2009/136/EC, we inform that Jump2spain.com uses cookies during navigation.

Cookies are small files where information is stored and installed in your browser or device. This information is stored for future visits you make to Jump2spain.com, as it records user activity during the time of navigation (for example, date of last visit, browsing preferences, etc.), this is used to streamline user navigation.

Jump2spain.com uses the following types of cookies:

Own Cookies

Cookie Cookie Type Expiration
cookies-accept Determines if the user has accepted the Jump2spain.com Cookies policy. 1 year
ec_user_cid Keeps the user session active after login. 1 year
hashed_user_id Keeps the user session active after login. 2 years
user Keeps the user session active after login. 2 years
usuario Keeps the user session active after login. 3 days
user_web_id Keeps the user session active after login. 2 years
group_id Distinguishes users for statistical purposes. 15 days
grouper Distinguishes users for statistical purposes. 15 days
save_grouper Distinguishes users for statistical purposes. 3 days
exclusive_newsletter_* Manages exclusive deals. 3 days
exclusive_search_* Manages exclusive deals for specific dates. 3 days
frame_invitation Manages the newsletter subscription banner. 3 days
show_invitation Manages the newsletter subscription banner. 3 days
show_invitation_bar Manages the newsletter subscription banner. 3 days
NewsIU Manages the newsletter subscription banner. 3 days
id_provider_encript Manages documentation related to bargains. 3 days
tracking_* Manages payments. 3 days
customerId Identifies users who are not logged in. 30 days
userTypeTrackingText Identifies user types (logged in, not logged in, booking status). 1 day
tab_id Identifies the booking process in the current browser tab. 1 day
hide_exclusive_banner Hides the exclusive banner. 7 days
user_ts Stores the last profile update to prevent cache issues. 1 year
interaction Tracks user interaction for statistical purposes. 7 days
PHPSESSID Essential session cookie used by PHP to store SESSION variables on the server. Session
hide_banner_app Remembers when the user has closed the mobile app download banner. 3 months
hide-customer-country Remembers when the user has closed the language suggestion banner. 3 months
hide_newsletter_lightbox Remembers when the user has closed the newsletter popup. 30 days
metasearcher Identifies the selected hotel within the metasearcher for statistics. 3 days
isReturningFromPayment Detects when the user returns from the payment gateway without completing the transaction. 5 minutes
bookingId Enables search of a booking by its ID. 5 minutes
bookingUuid Provides security by confirming the booking is correct. 5 minutes
bookingToken Grants access to the payment screen linked to a booking ID. 5 years
 

Third party cookies

Certain third parties, such as Google, may process personal data collected through cookies and similar technologies in order to personalize content and advertising. For more details on how Google uses data, please visit their Business Data Responsibility page.

 

Supplier Cookie Cookie type Use it Expiration
Google 1P_JAR Advertising cookies containing unique randomly generated values to distinguish browsers and devices. Used to measure ad performance and provide product recommendations. Google Adwords 1 month
Google ANID Advertising cookies containing unique randomly generated values to distinguish browsers and devices. Used to measure ad performance and provide product recommendations. Google Adwords 1 year
Google CONSENT Advertising cookies containing unique randomly generated values to distinguish browsers and devices. Used to measure ad performance and provide product recommendations. Google Adwords 1 year
Google DV Advertising cookies containing unique randomly generated values to distinguish browsers and devices. Used to measure ad performance and provide product recommendations. Google Adwords 24 hours
Google APISID Store user preferences and information when displaying Google Maps. Google Maps 2 years
Google HSID Store user preferences and information when displaying Google Maps. Google Maps 2 years
Google NID Store user preferences and information when displaying Google Maps. Google Maps 6 months
Google OGP Store user preferences and information when displaying Google Maps. Google Maps 2 months
Google OGPC Store user preferences and information when displaying Google Maps. Google Maps 2 months
Google SAPISID Store user preferences and information when displaying Google Maps. Google Maps 2 years
Google SID Store user preferences and information when displaying Google Maps. Google Maps 2 years
Google SSID Store user preferences and information when displaying Google Maps. Google Maps 2 years
Google SIDCC Store user preferences and information when displaying Google Maps. Google 3 months
Google _ga Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 2 years
Google Analytics _ga_ID Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 2 years
Google _gid Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 24 hours
Google _gat Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 1 minute
Google __utmx Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 18 months
Google __utmxx Analytics cookies used to distinguish users, manage experiments, measure performance, and maintain session data. Google Analytics 18 months
Google _gcl_au Used by Google AdSense to experiment with the efficiency of ads. Google AdSense 3 months
Facebook fbm_* Identifies users logging in with their Facebook account. Login with Facebook 1 year
Google ACCOUNT_CHOOSER Authentication cookie. Helps to remember the Google account previously used to log in. Google Accounts 2 years
Google AEC Security cookie used to ensure that requests in a browsing session are made by the user and not by malicious sites. Google 6 months
Google LSID Authentication cookie that maintains the user's session in Google services. Google Accounts 2 years
Bing MR Used for analysis and improving ad relevance. Microsoft Bing Ads 5 days
Bing MSPTC Track user interaction and uniquely identify browsers to personalize ads. Microsoft Bing Ads 1 year
Bing MUID Track user interaction and uniquely identify browsers to personalize ads. Microsoft Bing Ads 1 year
Hotjar NEXT_LOCALE Stores language preferences for the Hotjar interface. Hotjar 10 days
Google OTZ Cookie used for analytics. Helps to link user activity between different devices and sessions. Google Analytics 1 month
Google SMSV Used to link device usage and website visits to the user's Google account. Google 309 days
Google SOCS Used to store the user's status regarding their cookie choices. Google 13 months
Google __Host-1PLSID Used for user login through the Google account. Google 2 years
Google __Host-3PLSID Used for user login via Google account. Google 2 years
Google __Host-GAPS Used for user login via Google account. Google 2 years
Google Ads Secure-1PAPISID Used to create a visitor's interest profile and display relevant Google ads. Google Ads 2 years
Google Ads Secure-1PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-1PSIDCC Used to create a user profile and show relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-1PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Google Ads __Secure-3PAPISID Used to create a visitor's interest profile and display relevant Google ads. Google Ads 2 years
Google Ads Secure-3PSID Used to display relevant and personalized Google ads. Google Ads 2 years
Google Ads Secure-3PSIDCC Used to create a user profile and display relevant and personalized Google Ads. Google Ads 1 year
Google __Secure-3PSIDTS Stores an encrypted timestamp to maintain user sessions and preserve user preferences. Google 1 year
Cloudflare __cf_bm Security cookie that manages traffic and filters malicious bots. Cloudflare 30 minutes
Facebook _fbp Delivers advertising products, such as real-time offers from third parties. Facebook 3 months
Hotjar _hjSessionUser_userId Identifies the same user across multiple sessions. Hotjar 1 year (approx.)
Hotjar _hjSession_userId Maintains session data for the current visit. Hotjar Session
TikTok _tt_enable_cookie Determines if the browser accepts cookies. TikTok 13 months
TikTok _ttp Tracking and analytics cookie measuring ad performance. TikTok Analytics 3 months
Microsoft Bing Ads _uetsid Tracks user interactions with advertising. Microsoft Bing Ads 24 hours
Microsoft Bing Ads _uetvid Tracks user interactions with advertising. Microsoft Bing Ads 2 weeks (approx.)
Amazon Ads ad-id Helps deliver relevant ads and measure performance. Amazon Advertising 7 months
Amazon Ads ad-privacy Manages user privacy preferences related to advertising. Amazon Advertising 2 years
Hotjar exp_pricing_fall_assignment Assigns users to pricing experiments. Hotjar 1 month
Twitter (X) guest_id This cookie collects information about the user's visits to the website (e.g.; how many times the user has visited the website, how much time has elapsed, which pages have been visited). This data is used to personalize and improve the service offered by Twitter (X). Twitter (X) 2 years
Twitter (X) guest_id_ads Collects visitor behavior information from multiple websites. This information is used on the web to optimize advertising relevance. Twitter (X) 2 years
Twitter (X) guest_id_marketing Cookie used by Twitter for marketing and ad personalization purposes. Twitter (X) 2 years
Twitter (X) muc_ads Used for ad personalization and performance measurement. Twitter (X) 2 years
Twitter (X) personalization_id Stores preferences to personalize content and ads. Twitter (X) 2 years
TikTok odin_tt Tracks and analyzes user behavior. TikTok 13 months
TikTok tt_chain_token Tracks user behavior across pages and sessions. TikTok 5 months
TikTok ttwid Identifies users to deliver recommendations and ads. TikTok 11 months
TikTok ttcsid* This cookie, managed by TikTok, tracks the session when a user clicks on TikTok ads. It allows to assign a unique identifier to better understand the user's behavior and measure the actions or conversions performed during that same session. TikTok 3 months
Spotify __spdt Cookie used by Spotify to analyze user interactions on a website, specifically focusing on the actions audio users take after listening to or watching an ad. Spotify 13 months
DoubleClick (Google) test_cookie This cookie is used to determine whether the user's browser supports cookies. Google Ads / DoubleClick 15 minutes
Google g_state Stores the user's logout state and is set when using the One Tap popup or automatic login. Google One Tap 7 days
Google g_csrf_token Used as a security measure to verify the authenticity of requests during login with Google and protect the user against CSRF attacks. Google One Tap 5 minutes
Google LSOLH Cookie used to manage the user session and authentication in Google services. Google 1 year
Google __Secure-ENID This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience. Google 13 months
Google NID This cookie is used by Google to remember user preferences and other relevant information in order to improve the browsing experience. Google 6 months
Datadog _dd_s Cookie used to aggregate all events generated from a single user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling and the session expiration date. In this way, the system can better understand how the user uses the various sites in that session. Datadog 4 hours
Amazon CloudFront CloudFront-Key-Pair-Id Used to control access to restricted content in CloudFront. Amazon CloudFront Varies by configuration
Amazon CloudFront CloudFront-Policy Contains the base64-encoded access policy for restricted content. Amazon CloudFront Varies by configuration
Amazon CloudFront CloudFront-Signature Contains the digital signature of the access policy to verify authenticity. Amazon CloudFront Varies by configuration

In any case, users can refuse cookies by adjusting their browser preferences. However, if cookies from Jump2spain.com are blocked, the website may not function properly.

How to refuse cookies in the following browsers: