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Where you’ll be
Hotel Mercure Andorra
Carrer de la Roda, 2, Andorra la Vella
More Information
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Everything you need to know
This deal includes
- Hotel Mercure Andorra 4*, located in the commercial heart of Andorra la Vella.
- Available on a room-only or Bed & Breakfast basis.
- Staying in a superior room.
- 1 daily 90-minute access to the hotel spa per person.
- Access to the hotel's fitness area.
- 1 access to the Miniature Museum (Ordino) per person and booking.
Extras not included
- Tourist tax (to be paid directly at the destination).
Activities at no extra cost
More about the activity
Personally chosen by our travel expert
Albert
Release date: 24/11/2025 at 15:23
Dates available: until May 1.
Information regarding Single Rooms and Family Discounts
- Children from 0 to 5 years old:
- in Room Only, the 1st stays free, and the second with anapproximate 50% discount.
- in Bed and Breakfast, the first one stays free, and the second one with an approximate 65% discount.
- Children from 6 to 16 years old:
- in Bed & Breakfast Only, the The first can stay for free and the second one with anapproximate 50% discount.
- in Bed and Breakfast, the first one stays free and the second one with an approximate 65% discount.
- Good to know: Discounts for children apply as long as they sleep in the same room with 2 adults or 2 people paying the adult rate.
- The maximum capacity of the rooms is 4 people. We explain it better!
- Are you travelling with children? The maximum capacity is 2 adults + 2 children per room.
- Are you all adults? In this case the maximum occupancy is 4 adults per room.
- Do you want to book a single room? The single room rate for this deal has a 50% surcharge. You will see the final price during the booking process.
Tourism tax
The tourism tax isn't included in the booking price, as it's mandatory to pay this tax directly at the hotel reception. Children under the age of 15 are exempt from this tax.
The tourism tax in a 4 * Hotel is 2 € per person and night.
Pet Policy
This accommodation allows pets with the following conditions:
- Maximum weight: No weight limit!
- Price: 17 €/night and pet
- In the main areas of the hotel your pet will not be able to accompany you.
- Good to know: Your puppy will always have to go with you, since it cannot be left alone in the room
- Exceptionally, if you have contracted a meal plan at the hotel, your pet may stay in the room while you are in the dining room.
- Good to know: Each room can accommodate a maximum of 2 pets.
Relax and unwind
Hotel with spa
- With this deal you have included a daily entrance to the spa and access to the fitness area of the hotel.
- The duration of the session is one hour and a half.
- The spa hours are as follows:
- Sunday to Thursday: from 09:45h to 13:30h and from 17:00h to 21:30h.
- Fridays, Saturdays, long weekends and holidays: from 9:45 am to 9:15 pm.
- Winter months, July and August: every day from 9:45 am to 9:15 pm.
- If you are travelling with children, please note that they can access the museum when accompanied by an adult.
- We recommend that you contact the hotel in advance to reserve your access, so you can be sure of your entrance!
Activities
About the Museum of the Miniature
- The Museum of the Miniature, in Andorra, is an exhibition space of great interest for art lovers, especially for those who value the attention to detail.
- It is located in the town of Ordino and consists of works of different types, the result of the work of Nicolai Siadristy, a Ukrainian artist who is considered one of the best in the world in this specialty. It is located in the Maragda Building, in Mossèn Cinto Verdaguer street.
- We provide you with the opening hours.
- Monday to Saturday: from 9:30h to 13:30h and from 15:30hh to 19:30hh.
- Sundays and holidays: from 9:30 am to 1:30 pm.
- To access the museum, you only have to present your confirmation voucher at the entrance. You can visit any day of your stay.
Your Perfect Stay
Hotel Mercure Andorra 4*, your urban holiday in the Pyrenees!
Live a unique experience at the Mercure Hotel, located in the commercial heart of Andorra la Vella, where stores, restaurants and entertainment are just a stone's throw from your room.
Relax in its complete wellness center with heated pool, jacuzzi and sauna, the perfect place to recharge your batteries after a day of shopping or nature.
Thanks to its privileged location, you will be just a few minutes drive from the ski resorts of Grandvalira and Vallnord.
Enjoy the perfect combination of relaxation, shopping and mountains at the Mercure Andorra 4 Hotel!
Why this destination is a must-visit
Nestled between Spain and France, Andorra is a small but stunning country in the heart of the Pyrenees. Known for its breathtaking scenery, world-class ski resorts and duty-free shopping, Andorra is the perfect year-round destination for adventure seekers, nature lovers and families alike. Whether you're hitting the slopes in winter or exploring the mountains in summer, there's plenty to enjoy in this charming microstate. Here's what our holiday experts recommend for your trip to Andorra:
Outdoor Adventures & Skiing:
- Andorra is a winter sports paradise, home to some of the best ski resorts in Europe. Grandvalira and Vallnord offer excellent pistes for all levels, from beginners to expert skiers and snowboarders. In summer, these mountains are transformed into a playground for hiking, mountain biking and climbing, with breathtaking trails and panoramic views.
Andorra la Vella & Duty Free Shopping:
- The capital, Andorra la Vella, is a must for duty-free shopping, offering everything from electronics and fashion to perfumes and local delicacies at lower prices than neighbouring countries. Stroll down Avenida Meritxell, the main shopping street, and soak up the vibrant atmosphere.
Caldea Spa & Wellness:
- After a day of skiing or hiking, relax at Caldea, Andorra's world-famous thermal spa. This futuristic spa complex offers heated pools, saunas and hydrotherapy experiences with stunning mountain views - perfect for relaxation.
Cultural & Historical Sites:
- Andorra is rich in Romanesque architecture, with picturesque churches and stone-built villages. Visit Sant Joan de Caselles, a beautiful 12th century church, or explore the medieval Casa de la Vall, the historic seat of the Andorran Parliament.
Family-friendly activities:
- Naturland: An outdoor adventure park with the famous Tobotronc, the longest alpine roller coaster in the world.
- Mont Magic Family Park: Located in Grandvalira, this park offers ziplines, tubing and themed trails perfect for children.
- Ice skating in Canillo: The Palau de Gel ice rink is a great place for family fun, with skating, go-karting on ice and even a heated swimming pool.
Gastronomy & local delicacies:
- Escudella i Carn d'Olla: A hearty Andorran stew made with meat, vegetables and pasta - perfect for cold days.
- Trinxat: A delicious dish of mashed potatoes, cabbage and pork, similar to a Spanish tortilla.
- Embotits: Andorra's traditional cured meats, best enjoyed with local cheeses and mountain honey.**
What our customers are saying about the accommodation
8.6
Very good
Based on 1181 reviews
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All reviews have been carefully checked and verified.
Proximidad con la zona comercial
Habitaciones muy anticuadas, la moqueta no siempre significa calidez...
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Good
Me ha sorprendido gratamente todo
Regañaron a una chica de la limpieza delante nuestra y fue desagradable. Un poco caro la estancia del perro. Muy caro el parking
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Very good
Hotel confortable y limpio. Estuvimos en habitación cuadruple y parecía un apartamento.
Disfrutamos del spa.
Todo correcto, nada a comentar, a excepción que el parquing que comparten con Novotel estaba llenos, pero pudimos aparcar en un aparcamiento al aire libre, que por tenerlo ahí de las 18h a les 13h del día siguiente nos cobraron 24€ (pensaba que sería más).
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Excellent
La ubicacion es ideak
Havria que mejorarlo todo! El spa es un centro recreativo no de relax. Gritos, mobiles, niños molestando, gente haciendo bomba en la piscina. Patético y desesperante Antiguo en todo y muy caro para ko que se ofrece. 3 estrellas como mucho. No volvere nunca nas!
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Basic
Estuvo todo bien servicio,ubicación,las camas súper incomodas los colchones desformados un horror malísimos los colchones
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Very good
Hemos disfrutado a tope con los niños, el spa fue genial, habitaciones amplias, camas comodísimas y desayuno expectacular con mucha variedad (excepto café y zumo) , vale la pena la estancia! gracias!
As mentioned above, the only downside is the horrible and watery machine coffee, as well as the very poor quality powdered juice machine. I'm sorry to say that I can't understand how a 4-star hotel doesn't have a decent coffee maker, natural juices, or branded high-quality food products; they were all water.
Cómo he hecho referencia arriba,único punto negativo, café de maquina con sabor horrible y aguado, idem máquina de zumo de polvos, muuuu mala calidad, siento decir q no puedo entender cómo un hotel de 4 🌟 no tienen una cafetera en condiciones y unos zumos naturales o alimentos bricks de marca y buena calidad, eran agua.
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Very good
Lo que más sería la ubicación, en plena centro de la ciudad, accesible a la zona comercial.
I will list several points: 1. (Car Park): Here and there indicate that they have their own, which is not true. Anyone can park wherever they want, and if you are at the hotel and there are empty spaces, they say they are reserved for those who have left. Indecent! 2. (Staff): There cannot be more sour, distant, unpleasant, and incompetent staff than at that reception. You ask them something and they quickly answer without even looking at you, 0 polite and with no desire to provide good service. 3. (Rooms): A real disaster! 2 outlets for the WHOLE room, one on the hallway floor and another under the "desk," not even on the nightstands for practical and comfortable use. The air conditioning/heating works TERRIBLY, suddenly coming out cold, then suffocating you, and you don't know how it can be when you set it to your liking. 4. (Mini bar/bar): They have useless cardboard cups, and even for making tea/coffee (which they offer as a courtesy), they are no good. 5. (Views): We got a room with 0 views, we had devices in front of us and windows from other places, terrible.
Voy a enumerar varios: 1. (El parking): Allí y aquí indica que tienen el suyo propio, no es cierto. Aparca cualquiera que le apetezca y si estás en el hotel hay plazas vacías, dicen que estan reservadas para los que se han marchado. ¡Indecente! 2. (El personal): No puede existir personal más agrio, distante, desagradable e incompetente como en esa recepción. Les preguntas algo y te responden rápido y sin mirar para sacarte de encima, 0 educados y con menos ganas de dar un buen servicio. 3.(Las habitaciones): ¡Un auténtico desastre! 2 enchufes para TODA ella, uno en el suelo del pasillo y otro debajo del "escritorio", ni tan siquiera en las mesitas de noche que te resulte práctico y cómodo. El aire/calefacción funciona FATAL de repente sale frío como al rato te asfixias que no sabes como pueede ser si lo colocas a tu gusto. 4. (La neverita/bar)dispone de vasos de cartón, totalmente inútiles y además que para hacer una infusión/café (de cortesía te ofrecen) sirven para nada. 5. (Las vistas): Nos tocó una habitación con 0 vistas, teníamos los aparatos delante y ventanas de otros lugares, fatal.
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Basic
Habitación perfecta y es un plus el tema de spa, gimnasio y parque infantil. Parking en el Novo hotel (justo enfrente).
We witnessed a rather heated argument (crying and shouting) between two employees who mentioned irregularities or illegal actions happening in the same hotel. For us, it tarnished the hotel's image. We believe that customers should not have to witness this type of situation since we were also with children who were scared by the scene.
Presenciamos una discusión bastante acalorada ( lloros y gritos) entre dos empleadas y comentaron irregularidades u acciones no legales que ocurrían en el mismo hotel. Para nosotros manchó la imagen del hotel. Consideremos que los clientes no tenemos que presenciar este tipo de situaciones ya que además íbamos con niños y se asustaron por dicha escena.
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Excellent
La comida del bufet estaba bastante buena y había mucha variedad de cosas. El personal muy atento.
Old hotel, expensive car park, €25 per night. The sauna at the Spa was not working. The mattresses are not very comfortable.
Hotel antiguo, parking caro, 25€ la noche. La sauna del Spa no funcionaba. Los colchones no son muy cómodos.
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Good
E disfrutado mucho del spa
Antique furniture
Mobiliario antiguo
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Excellent
La ubicación es perfecta. Incluía spa que por falta de tiempo no pudimos utilizar, una pena😩
The carpet in the rooms seems unhygienic to me, although the room was clean.
La moqueta en las habitaciones me parece antihigiénica, aunque la limpieza de la habitación era correcta.
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Good
Tiene muy buena ubicación
Spa esta muy bien.
The price of the buffet is very expensive.
El precio del buffet muy caro
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Very good
Ubicación muy buena, buen trato
The furniture is somewhat old, although overall it is in good condition.
El mobiliario es algo antiguo, aunque en general está en buen estado
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Very good
La ubicación es muy buena, el spa y chiquipark está muy bien si viajas con niños.
The decoration is very outdated, the mattresses are very uncomfortable, and right underneath the 3rd floor is the laundry room, very noisy in the morning.
La decoración es muy anticuada, los colchones muy incómodos y Justo debajo de la planta 3 está la lavandería, mucho ruido por la mañana.
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Very good
Muy céntrico. Muy bien equipado. Personal muy agradable
"Inhabitants somewhat out of touch already"
Habitantes un tanto trasnochadas ya
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Excellent
Lugar céntrico, Spa genial, habitación bien
The breakfast coffee is not very good, the rest of the food is great.
El café del desayuno no es muy bueno, el resto de la comida genial
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Excellent
Buena relación precio calidad y servicio en bouffet, ubicación muy buena, servicio y limpieza correcto.
The spa without control, children and adults jumping into the water as if it were a public pool, screams and extreme noise, exceeded capacity, rooms on the 6th floor with air conditioners impossible to use for rest due to very old noisy appliances, impossible to rest during siesta time due to noise coming from above the rooms from the children's play area, room vibrating, the assigned car park space was taken from us due to lack of control and another smaller one was assigned until it was resolved because of another customer's fault and due to the lack of control or oversight by the car park staff.
El spa sin control, niños y adultos saltando all agua como si fuera una piscina publica, gritos y ruidos extremos, aforo excedido, habitaciones planta 6 con aires acondicionados imposibles de usarlos para descansar por ruidos aparatos muy viejos , imposible descansar en la hora de la siesta por ruidos encima de las habitaciones provenientes de la zona de juegos para niños, retumbando la habitación, la plaza asignada del parking nos la quitaron por falta de control asignándole otra más pequeña hasta que se soluciono culpa de otro cliente y por la falta de control o despiste de los responsables del parking.
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Good
El spa es genial, lo hemos disfrutado mucho, el gmasio la pista de padel, todo muy bien, repetiremos. El desayuno muy variado y bueno.
I believe the car park fee is excessive, it should be included with the room.
Creo que el parking es escesivo en precio, debería entrar con la habitación.
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Excellent
Habitación amplia, todo súper limpio, la zona baño y spa muy bien, zona infantil para niños muy bien, desayuno completísimo y bueno. Y comida y cena tipo buffet en el hotel de al lado que está muy bien.
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Excellent
Limpieza, ubicación, personal y desayuno buffet
The rooms are very old, with old carpet, air conditioning units that made a lot of noise, only one working outlet in the entire room, broken switches... in short... the beds were comfortable, but everything else was very dated, a shame, with a touch-up it could be a 10 hotel, because it has a very good location and a very good spa.
Las habitaciones muy antiguas,moqueta, aparatos de aire acondicionado que hacían mucho ruido, solo funcionaba un enchufe en toda la habitación, interruptores rotos.... en fin...las camas cómodas, pero todo lo demás muy añejo, una pena, con un retoque sería un hotel de 10, porque tiene muy buena ubicación y muy buen spa.
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Good
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