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Where you’ll be

Alegria Fenix Family
Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar
7.3 1425 reviews
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Everything you need to know

This deal includes

  • Hotel ALEGRIA Fenix Family 4* in Roquetas de Mar.
  • Available in Room Only, with Breakfast, Half Board and Full Board.
Travel Dates: until September 28.

Meals & more

Full Board made easy: you choose how to start

If you’re booking Full Board, enjoy total flexibility from the moment you arrive.
Would you like to start with lunch or dinner? The choice is yours.

Simply inform the reception desk upon arrival, and everything will be arranged for you.

No prior arrangements needed. When you arrive at the accommodation, tell the team which meal you want to start with and they’ll take care of the rest.

Good to know: this flexibility applies only to catering. Please check key drop-off and check-out times to plan your stay smoothly.

Why this destination is a must-visit

Roquetas de Mar: endless beaches and the authentic charm of Almería’s coastline

With its incredibly flat coastline and enviable year-round climate, this former fishing village has evolved into a complete holiday destination without losing its authentic seaside soul.

What you can’t miss:

  • Huge beaches with space for everyone: Forget about waking up early to claim your spot on the sand. Beaches like Aguadulce or Playa Serena are kilometres long, wonderfully wide and covered in soft sand that’s comfortable underfoot. There’s more than enough room to relax at your own pace.

  • Santa Ana Castle and the Harbour: The cultural heart of Roquetas de Mar. This beautifully restored 17th-century fortress can be visited free of charge. Right next to it, you’ll find the fishing harbour, the perfect place to watch the boats come and go while soaking up the local atmosphere.

  • Punta Entinas-Sabinar Natural Park: A stunning natural paradise that begins where the hotels end. Expect endless virgin dunes, pine-lined trails and peaceful wetlands where spotting wild flamingos is surprisingly easy. A beautiful contrast to the beach atmosphere.

  • The paradise of free tapas: Just like throughout Almería, every drink comes with a complimentary tapa and, you usually get to choose it yourself from the menu. Head to the harbour area or the town centre and enjoy fried fish, traditional migas or slow-cooked meat dishes for little more than the price of a couple of beers.

Our recommendation: If you’re travelling with children, or simply love animals, the Roquetas Aquarium is a fantastic visit. It’s the largest aquarium in Andalusia, where you can see everything from sharks to interactive touch pools with starfish.

Information regarding Single Rooms and Family Discounts

  • Babies from 0 to 1 year old: the first child stays for free sharing bed with 2 adults in double and triple rooms.
    • In case you want to travel with 2 babies in the same room, you will have to contact us herehereso we can check if it is possible.

 

  • General discounts

    • Children from 2 to 11 years old: 1st child stays for FREE and 2nd child benefits from a 50% discount.

 

  • Discounts between 17-04-25 and 19-04-25 and between 27-06-2025 and 30-08-2025.

    • Children from 2 to 11 years old: 1st child benefits from a 75% discount and 2nd child benefits from a 50% discount.

 

  • Good to know: Discounts for children apply as long as they sleep in the same room with 2 adults or 2 people paying the adult rate.

 

  • Important: if your stay crosses a period with different discounts, you will see that the most restrictive (i.e. the lowest discount) applies. Here is an example: if you travel from July 24 to 29, children 5 years old will not travel free, they will travel with a 75% discount.

 

  • The maximum capacity of the rooms is 4 people.
    • The accommodation does not admit a 5th place in the same room, either adult or child.

 

  • Single occupancy surcharge: it is approximately 60%, already applied in the prices you will see during the booking process.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 8 kg/pet
  • Price: 10 €/night and pet
  • A maximum of one pet per room is allowed.
  • Pets are not allowed in the main areas of the hotel.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

What our customers are saying about the accommodation

7.3
Good
Based on 1425 reviews

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Select a topic to see specific reviews
Food(412)
Staff(380)
Cleanliness(303)
Rooms(272)
Facilities(155)
Location(141)
Buffet(138)
Maintenance(99)
Air conditioning(84)
Management(70)
Pool(67)
Breakfast(65)
Children(46)
Activities(42)
Entertainment(36)
Bar(34)
Bed(34)
Hammocks(30)
Beach(30)
Elevator(29)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
8 Federico Travelled with couple July 2026 I was unhappy about the car park situation: leaving the car parked on two-way streets where there isn’t room for two vehicles to pass didn’t feel safe, all because there were no spaces available in the private car park until the second day.
El tema del parking no me ha gustado, dejar el coche aparcado en calles de doble sentido por las que no hay espacio para pasar dos coches no me transmite seguridad, todo ello porque en el parking privado no hubo plazas hasta el segundo dia
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Very good 6 Rocio Travelled with family July 2026 Spacious room
Habitación amplia
Dirtiness, old hotel with broken furniture and fixtures.
Suciedad, hotel viejo con mobiliario y cosas rotas.
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Average 9.7 Guadalupe July 2026 The rooms are very good — we were two adults, a baby and a child, and we slept brilliantly. The cleanliness was excellent and the staff were wonderful.
Las habitaciones estan muy bien nosotros fuimos dos adultos un bebe y un niño y dormimos genial La limpieza genial y el personal una maravilla
The food is very repetitive for many days
La comida muy repetitiva para muchos dias
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Excellent 7.7 Sarai Travelled with family July 2026 The beach is not sandy, which I personally don’t like, but for me it’s a plus… and the beach is short — from the entrance to the water’s edge you hardly have to walk at all, which I loved. Few people. About an 8-minute walk from the hotel.
La playa no es de arena mi en lo personal no me gusta y para mí es un plus… y tambn la playa es corta desde la entrada hasta pie de playa casi no hay q caminar y eso me encanto. Poca gente. A unos 8 minutos del hotel.
The food leaves much to be desired… little variety and the worst were the breakfasts.
La comida deja mucho q desear… poca variedad y lo peor fueron los desayunos….
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Good 7.1 Beatriz Travelled with family July 2026 The room was spacious and clean, the staff were good and the food was tasty; we were very relaxed.
La habitación amplia y limpia,el personal bien,la comida rica,hemos estado muy tranquilos.
The toasters were a bit old and there were only three. There was little evening entertainment and they turn off the lounge lights at 00:30 without warning. On one night we were playing billiards and were told they were closing and the lights were switched off before we finished the game. I didn’t like that — if those are the opening hours, say so or have them written down like the meal times.
Los tostadores un poco viejos y sólo tres.Poca animación en la noche y apagan luces de la sala a las 00:30h,si avisar, concretamente una noche estábamos jugando al billar y nos dijeron que iban a cerrar ya y apagaron luces sin terminar la partida,no me gustó si son sus horarios dilo o tenerlo escrito cómo los horarios de comida.
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Good 3.3 Miguel Angel Travelled with family July 2026 It's close to the beach, a 5-minute walk away, and the buffet food is surprisingly good. The shower is also quite good.
Está cerca de la playa a 5 minutos andando y cocinan bien para ser buffet.La ducha bastante bien.
The entertainment is very limited for families. In our case the bed wobbled on several legs and creaked when you moved. The room sockets didn’t work. The door to the terrace didn’t close properly, which worried us because of the child. The room was cleaned every day but very poorly — they left residue in the toilet bowl for days until we cleaned it ourselves. A bowl in the room was broken and on the last day there were several pieces under the bed when we tidied up.
La animación es muy escasa para ir en familia. En nuestro caso la cama cojeaba de varias patas y hacía ruido cuando te movías. Enchufes de la habitación sin funcionar. Puerta de salida a la terraza no cerraba bien por lo que preocupados por la niña. La limpieza la hacían todos los días pero limpiaban fatal, dejando restos en la taza del baño durante días hasta que lo limpiamos nosotros. Se rompió un tazón en la habitación y el último día recogiendo había varios trozos debajo de la cama.
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Basic 7.1 Jose Antonio Travelled with family July 2026 The buffet food was very repetitive and some dishes ran out and were not replenished.
Le buffet la comida muy repetitivo y se acaban algunos platos y no reponen
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Good 10 Sonia Travelled with family July 2026 Delighted with the hotel. Very friendly staff. Clean, cool rooms. Entertainment was excellent. Very good pool. Buffet very varied and tasty. We had an unforgettable few days. The beach is 200 metres away.
Encantados con el hotel. Personal muy amable. Habitaciones limpias y frescas. Animación de 10. Piscina muy bien. Bufet muy variado y rico. Hemos pasado unos días inolvidables . La playa a 200 mts.
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Excellent 7.1 Susi Travelled with family July 2026 Spacious rooms, large pool, children's slide and good entertainment. Varied buffet.
Habitaciones amplias, piscina grande, tobogan para niños y buena animación. Buffet variado
the rooms were a bit neglected; ours had an off‑track door (it opened by itself and they had to come and fix it), the phone to call reception didn’t work and the minibar didn’t cool (they replaced it with another). On the other hand... very disappointed with the lifeguards — young people who didn’t seem to want to work, on their phones and not in their posts. Smoking, eating or drinking around the pool was not allowed, yet people did as they pleased because there was no one controlling it. One day a young man even went into the pool area with a cigarette, took two puffs and then went out to throw it away — incredible! Of the four days we stayed, they were only present on the fourth day, and I’d like to think that was because we complained at reception, because the rest of the time they were hardly ever at the main pool, with all the children there!
las habitaciones algo descuidadas, la nuestra tenia la puerta desencajada (se abria sola y tuvieron que venir a arreglarla), el telefono para llamar a recepcion no funcionaba y el minibar no enfriaba (nos lo cambiaron por otro). Por otro lado...muy disgustados con los socorristas, jovenes sin ganas de trabajar con el movil y sin estar en su sitio. No se podia fumar, ni comer ni beber en los alrededores de la piscina y la gente hacia lo que queria porque no habia nadie que controlara eso, hubo un dia que un chico entró hasta con un cigarro, le dio dos caladas y se salio para tirarlo!! Alucinante!! De 4 dias que estuvimos, sólo estuvieron el 4rto dia y quiero pensar que fue porque nos quejamos en recepción, porque el resto apenas estuvieron en la piscina grande, con todos los niños que hay!!!
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Good 4.3 Manuel Travelled with family July 2026 The area where it is located is very clean and well kept. They have a very beautiful beach.
La zona donde está ubicado está muy limpia y cuidada . Tienen una playa muy bonita.
The hotel is very neglected in many respects: paintwork, rooms (although the beds are not bad), the furniture, the pool, etc. In the dining room the cutlery, plates and cups are dirty. At the pool the showers do not work and there is algae around the edges. The entertainment is very disappointing; overall, for a four-star hotel it is rather poor — at best two stars.
El hotel está muy abandonado en muchos aspectos , pintura , habitaciones ( aunque las camas no está mal ), el mobiliario, la piscina etc. En el comedor los cubiertos ,platos y tazas están sucios . En la piscina las duchas no funcionan y la piscina tiene verdín por los filos la animación deja mucho que desear ,en general para un 4 estrellas bastante mal 😰😰😰como mucho 2 estrellas .
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Basic 9.7 Catalina Travelled with family July 2026 LOCATION AND PERSONAL ATTENTION. GOOD BUFFET
UBICACIÓN Y LA ATENCIÓN PERSONAL. BUFFET BUENO
Improve the small details in the room, such as paint stains left on some furniture and doors damaged at the bottom.
mEJORAR LOS DETALLITOS DE LA HABITACIÓN, TIPO MANCHAS DE PINTURA NO QUITADAS DE ALGUNOS MUEBLES Y PUERTAS ROTAS POR LA PARTE INFERIOR
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Excellent 4.9 Esmeralda Travelled with family July 2026 Nothing, I was crazy because my holiday was about to end.
Nada,estaba loca pq acabará mis vacaciones
Change the sheets — many people complained about the same thing.
Que cambie las sabanas, se quejaba mucha gente de lo mismo
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Basic 8.6 Ricardo Travelled with family July 2026 Overall, everything was very good value for money. The distance to the beach is convenient, and the pool is great for being with children, although getting a sun lounger isn’t easy — but we expected that. There are several nearby public car parks and on-street car park in the adjacent streets. The food was good too, with grilled meat and fish, and pancakes and eggs for breakfast. The rooms are very spacious and clean.
En general todo ha estado muy bien calidad precio. La distancia a la playa es buena, la piscina muy buena para estar con los niños, aunque tener hamaca no es sencillo, pero contábamos con ello. Para dejar el coche, hay varios aparcamientos cercanos públicos y en las calles adyacentes. La comida estuvo bien también, plancha de carne y pescado, y de tortitas y huevos para el desayuno. Las habitaciones muy espaciosas y limpias.
The only downside maybe was the desserts and a lack of sweeter options at breakfast, just to nitpick. Ignore the overly negative reviews you see here — people want low prices and top‑end quality. Recommended hotel.
Lo único quizá los postres y algo más de dulce en el desayuno, por sacar algún pero. Huyan de los comentarios súper negativos que hay por aquí, la gente quiere precios bajos y calidad de alta gama. Hotel recomendable.
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Very good 7.7 Mari Carmen Travelled with family July 2026 The hotel offers good value for money; I thought from the reviews it would be much worse. It’s a hotel with a good location. The buffet is basic — some items weren’t great, while others were delicious.
El hotel calidad precio no está mal, yo pensaba que por las opiniones iba a estar muchísimo peor. Es un hotel con buena ubicación. Es un buffet de batalla, algunas cosas no valían mucho y otras estaban riquísimas.
What bothered me most was that they charged for soft drinks; I would have preferred to pay more overall and have them included.
Para mí lo peor era que cobraban por refresco, hubiera preferido que me hubieran cobrado más y que la hubiera llevado incluida.
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Good 9.4 Elisa Isabel Travelled with  friends July 2026 Very good service and a wide variety of food. An ideal place to relax.
Muy buen trato y variedad de comida. Un lugar ideal para descansar.
The rooms are a bit dated and could do with some refurbishment.
Las habitaciones están pasarles, un poco de reforma no vendría mal.
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Excellent 10 Mary Yisette Travelled with family July 2026 Everything is very clean, the staff are very friendly, and the food is delicious and varied
Todo esta muy limpio, la gente es muy amable, la comida deliciosa y variada
People leave their towels by the pool when they aren’t even using it, occupying spaces they shouldn’t, and they throw cups and water bottles near the children’s pool. Overall everything at the hotel is perfect, apart from some people who don’t know how to behave.
La gente deja sus toallas en la piscina y nisiquiera están en la piscina, ocupan un espacio que no deben, tiran vasos y botellas de aguas cerca de la piscina de los niños. En general todo es perfecto en el hotel, menos algunas personas que no saben convivir
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Excellent 8 Raquel Travelled with family July 2026 We loved the pool area — it’s exactly like the photos, and my children loved the slide. The food is good and the staff very friendly. The room for four is very spacious; we were very comfortable, good value for money.
Nos ha encantado la zona de piscina, es tal cual en las fotos y a mis hijos el tobogán. La comida está bien y el personal muy amables. La habitación para cuatro muy amplia, estuvimos muy cómodos, buena calidad precio.
If I had to pick something, I’d say the distance to the beach and the timing of the zumba and aqua-aerobics sessions, which are very early.
Por destacar algo diría la distancia a la playa y el horario de las actividades de zumba y acuagym que es muy pronto.
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Very good 5.9 Francisco Gines Travelled with family July 2026 The first thing is that the price was quite good, but the hotel is a star too many. The location is fine — second line to the beach and you can be on the sand in 5 or 6 minutes. The room was pretty good; there were three of us. The pool is easily accessible, not very big but more than adequate. The staff were helpful — on the second-to-last day the bathroom lights went out and a maintenance lad fixed them perfectly. Car Park is quite good.
Lo primero es que el precio fué bastante bueno, pero al hotel le sobra una estrella. La ubicación está bien, es segunda línea de playa en 5 ó 6 minutos estás en la playa. La habitación bastante bien, estabamos 3 personas. La piscina muy accesible, no muy grande, pero sobra. Los trabajadores bien, el penúltimo día se nos fueron las luces del baño y fué un chaval de mantenimiento y lo dejó chapó. Está bastante bien de aparcamiento
The dining room was chaotic, with very repetitive food. The grill chef clearly didn’t enjoy his job and should find another one. There was no one organising service, and many times plates were missing (almost every day) before they brought out a trolley full. The breakfast pastries were very scarce for a four-star hotel. The minibar fridge was present but didn’t cool at all. As the hotel had no foreign guests, everyone tended to come for meals at the same time; I think the hotel should require guests to use two service shifts.
El comedor un caos, comida muy repititiva, el de la plancha si no le gusta su trabajo que se busque otro, no había nadie organizando, muchas veces faltaban platos (casi todos los días) luego sacaban un carro lleno, el tema de la bollería del desayuno muy escasa y más siendo 4 estrellas. La nevera del minibar está pero enfriar nada de nada. Al ser un hotel sin extranjeros en el tema de las comidas coincidiamos todos casi al mismo tiempo, creo que el hotel nos tendría que obligar a hacer 2 turnos
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Average 8 Ana Travelled with family July 2026 The cleanliness and the room were very good... but we had the back-facing view.
Muy bien la limpieza y la habitación...pero nos tocó las vistas atrás.
More outdoor space and the lift..
Más espacios al aire libre y el ascensor..
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Very good 6 Antonio Travelled with family July 2026 We were able to rest.
Hemos podido descansar.
The pool could be improved; it’s inadequate for such a large accommodation. Entertainment could be considerably better, and some facilities need partial refurbishment.
Mejoraría la piscina,se queda escasa para tantísimo alojamiento, animación podría mejorar bastante, instalaciones para remodelar en parte.
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Alegria Fenix Family
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Hotel information

Alegria Fenix Family

Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar
7.3
1425 reviews
Staff
Very good
Rooms
Good
Price Quality Ratio
Good
Cleanliness
Good
7.3
1425 reviews
Staff
Very good
Rooms
Good
Price Quality Ratio
Good
Cleanliness
Good
Hotel Facilities
Good
Food
Average
Check-in and check-out times
Check in
From 14:00
Check out
Before 10:00
Hotel location
See map
Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Gluten-free food on request

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room
Laundry Service
Car Hire
Currency exchange
Free Luggage Room
Safe at the reception
Door man

Facilities

Garden
Balcony
Tennis Court
Ping Pong
Pool table
Lounge with TV
Solarium
Darts

Children and animation

Children's Club
Live entertainment

Pets

Pet-Friendly on request (check fee)

Swimming pools

Outdoor Pool (summer)

Baby cribs

Free Baby Cot (on request)
Check-in/out and other info
Breakfast: from 08:00h to 10:30h.
Lunch Schedule: from 13:00h to 15:30hh.
Dinner Schedule: from 20:00h to 22:30h.
Safe: 4€/night. With a deposit of 15€ in cash for the key. When you return the key, the deposit will be refunded.
Outdoor pool hours: from 10:30h to 19:30h.
Opening of swimming pools: in the summer season (approximately from 20/06 to 15/09) the outdoor swimming pool is open.
About the pool Water Slides: minimum height: 90cm; maximum height: 150cm.
Pool towels: 20/towel deposit per towel.

Parking

Parking 1
The accommodation has a car park with extra charge
  • 15€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.
Parking 2
There's a car park close to the accommodation available with extra charge
  • 15€ / Per night

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 8 kg/pet
  • Price: 10 €/night and pet
  • A maximum of one pet per room is allowed.
  • Pets are not allowed in the main areas of the hotel.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

Where you’ll be

Address: Paseo Central, 44, Urbanización Playa Serena
Alegria Fenix Family Paseo Central, 44, Urbanización Playa Serena
About the accommodation

The hotel Alegria Fenix Family 4* has a new management. This hotel is perfect for a stay to relax and enjoy the beach, as it is very close.

The accommodation has 24h reception, bar, restaurant, air conditioning and heating, Wifi, indoor and outdoor car park and, in addition, pets are allowed!

All rooms have TV, telephone, air conditioning, heating, Wifi connection, safe (for a fee), minibar, balcony and a fully-equipped bathroom with shower or bathtub, hairdryer and amenities.

This hotel is very well located so you can enjoy all the services you can imagine.

Book now at the Alegria Fenix Family 4* hotel!

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

7.3
Good
Based on 1425 reviews

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Select a topic to see specific reviews
Food(412)
Staff(380)
Cleanliness(303)
Rooms(272)
Facilities(155)
Location(141)
Buffet(138)
Maintenance(99)
Air conditioning(84)
Management(70)
Pool(67)
Breakfast(65)
Children(46)
Activities(42)
Entertainment(36)
Bar(34)
Bed(34)
Hammocks(30)
Beach(30)
Elevator(29)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
8 Federico Travelled with couple July 2026 I was unhappy about the car park situation: leaving the car parked on two-way streets where there isn’t room for two vehicles to pass didn’t feel safe, all because there were no spaces available in the private car park until the second day.
El tema del parking no me ha gustado, dejar el coche aparcado en calles de doble sentido por las que no hay espacio para pasar dos coches no me transmite seguridad, todo ello porque en el parking privado no hubo plazas hasta el segundo dia
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Very good 6 Rocio Travelled with family July 2026 Spacious room
Habitación amplia
Dirtiness, old hotel with broken furniture and fixtures.
Suciedad, hotel viejo con mobiliario y cosas rotas.
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Average 9.7 Guadalupe July 2026 The rooms are very good — we were two adults, a baby and a child, and we slept brilliantly. The cleanliness was excellent and the staff were wonderful.
Las habitaciones estan muy bien nosotros fuimos dos adultos un bebe y un niño y dormimos genial La limpieza genial y el personal una maravilla
The food is very repetitive for many days
La comida muy repetitiva para muchos dias
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Excellent 7.7 Sarai Travelled with family July 2026 The beach is not sandy, which I personally don’t like, but for me it’s a plus… and the beach is short — from the entrance to the water’s edge you hardly have to walk at all, which I loved. Few people. About an 8-minute walk from the hotel.
La playa no es de arena mi en lo personal no me gusta y para mí es un plus… y tambn la playa es corta desde la entrada hasta pie de playa casi no hay q caminar y eso me encanto. Poca gente. A unos 8 minutos del hotel.
The food leaves much to be desired… little variety and the worst were the breakfasts.
La comida deja mucho q desear… poca variedad y lo peor fueron los desayunos….
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Good 7.1 Beatriz Travelled with family July 2026 The room was spacious and clean, the staff were good and the food was tasty; we were very relaxed.
La habitación amplia y limpia,el personal bien,la comida rica,hemos estado muy tranquilos.
The toasters were a bit old and there were only three. There was little evening entertainment and they turn off the lounge lights at 00:30 without warning. On one night we were playing billiards and were told they were closing and the lights were switched off before we finished the game. I didn’t like that — if those are the opening hours, say so or have them written down like the meal times.
Los tostadores un poco viejos y sólo tres.Poca animación en la noche y apagan luces de la sala a las 00:30h,si avisar, concretamente una noche estábamos jugando al billar y nos dijeron que iban a cerrar ya y apagaron luces sin terminar la partida,no me gustó si son sus horarios dilo o tenerlo escrito cómo los horarios de comida.
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Good 3.3 Miguel Angel Travelled with family July 2026 It's close to the beach, a 5-minute walk away, and the buffet food is surprisingly good. The shower is also quite good.
Está cerca de la playa a 5 minutos andando y cocinan bien para ser buffet.La ducha bastante bien.
The entertainment is very limited for families. In our case the bed wobbled on several legs and creaked when you moved. The room sockets didn’t work. The door to the terrace didn’t close properly, which worried us because of the child. The room was cleaned every day but very poorly — they left residue in the toilet bowl for days until we cleaned it ourselves. A bowl in the room was broken and on the last day there were several pieces under the bed when we tidied up.
La animación es muy escasa para ir en familia. En nuestro caso la cama cojeaba de varias patas y hacía ruido cuando te movías. Enchufes de la habitación sin funcionar. Puerta de salida a la terraza no cerraba bien por lo que preocupados por la niña. La limpieza la hacían todos los días pero limpiaban fatal, dejando restos en la taza del baño durante días hasta que lo limpiamos nosotros. Se rompió un tazón en la habitación y el último día recogiendo había varios trozos debajo de la cama.
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Basic 7.1 Jose Antonio Travelled with family July 2026 The buffet food was very repetitive and some dishes ran out and were not replenished.
Le buffet la comida muy repetitivo y se acaban algunos platos y no reponen
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Good 10 Sonia Travelled with family July 2026 Delighted with the hotel. Very friendly staff. Clean, cool rooms. Entertainment was excellent. Very good pool. Buffet very varied and tasty. We had an unforgettable few days. The beach is 200 metres away.
Encantados con el hotel. Personal muy amable. Habitaciones limpias y frescas. Animación de 10. Piscina muy bien. Bufet muy variado y rico. Hemos pasado unos días inolvidables . La playa a 200 mts.
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Excellent 7.1 Susi Travelled with family July 2026 Spacious rooms, large pool, children's slide and good entertainment. Varied buffet.
Habitaciones amplias, piscina grande, tobogan para niños y buena animación. Buffet variado
the rooms were a bit neglected; ours had an off‑track door (it opened by itself and they had to come and fix it), the phone to call reception didn’t work and the minibar didn’t cool (they replaced it with another). On the other hand... very disappointed with the lifeguards — young people who didn’t seem to want to work, on their phones and not in their posts. Smoking, eating or drinking around the pool was not allowed, yet people did as they pleased because there was no one controlling it. One day a young man even went into the pool area with a cigarette, took two puffs and then went out to throw it away — incredible! Of the four days we stayed, they were only present on the fourth day, and I’d like to think that was because we complained at reception, because the rest of the time they were hardly ever at the main pool, with all the children there!
las habitaciones algo descuidadas, la nuestra tenia la puerta desencajada (se abria sola y tuvieron que venir a arreglarla), el telefono para llamar a recepcion no funcionaba y el minibar no enfriaba (nos lo cambiaron por otro). Por otro lado...muy disgustados con los socorristas, jovenes sin ganas de trabajar con el movil y sin estar en su sitio. No se podia fumar, ni comer ni beber en los alrededores de la piscina y la gente hacia lo que queria porque no habia nadie que controlara eso, hubo un dia que un chico entró hasta con un cigarro, le dio dos caladas y se salio para tirarlo!! Alucinante!! De 4 dias que estuvimos, sólo estuvieron el 4rto dia y quiero pensar que fue porque nos quejamos en recepción, porque el resto apenas estuvieron en la piscina grande, con todos los niños que hay!!!
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Good 4.3 Manuel Travelled with family July 2026 The area where it is located is very clean and well kept. They have a very beautiful beach.
La zona donde está ubicado está muy limpia y cuidada . Tienen una playa muy bonita.
The hotel is very neglected in many respects: paintwork, rooms (although the beds are not bad), the furniture, the pool, etc. In the dining room the cutlery, plates and cups are dirty. At the pool the showers do not work and there is algae around the edges. The entertainment is very disappointing; overall, for a four-star hotel it is rather poor — at best two stars.
El hotel está muy abandonado en muchos aspectos , pintura , habitaciones ( aunque las camas no está mal ), el mobiliario, la piscina etc. En el comedor los cubiertos ,platos y tazas están sucios . En la piscina las duchas no funcionan y la piscina tiene verdín por los filos la animación deja mucho que desear ,en general para un 4 estrellas bastante mal 😰😰😰como mucho 2 estrellas .
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Basic 9.7 Catalina Travelled with family July 2026 LOCATION AND PERSONAL ATTENTION. GOOD BUFFET
UBICACIÓN Y LA ATENCIÓN PERSONAL. BUFFET BUENO
Improve the small details in the room, such as paint stains left on some furniture and doors damaged at the bottom.
mEJORAR LOS DETALLITOS DE LA HABITACIÓN, TIPO MANCHAS DE PINTURA NO QUITADAS DE ALGUNOS MUEBLES Y PUERTAS ROTAS POR LA PARTE INFERIOR
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Excellent 4.9 Esmeralda Travelled with family July 2026 Nothing, I was crazy because my holiday was about to end.
Nada,estaba loca pq acabará mis vacaciones
Change the sheets — many people complained about the same thing.
Que cambie las sabanas, se quejaba mucha gente de lo mismo
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Basic 8.6 Ricardo Travelled with family July 2026 Overall, everything was very good value for money. The distance to the beach is convenient, and the pool is great for being with children, although getting a sun lounger isn’t easy — but we expected that. There are several nearby public car parks and on-street car park in the adjacent streets. The food was good too, with grilled meat and fish, and pancakes and eggs for breakfast. The rooms are very spacious and clean.
En general todo ha estado muy bien calidad precio. La distancia a la playa es buena, la piscina muy buena para estar con los niños, aunque tener hamaca no es sencillo, pero contábamos con ello. Para dejar el coche, hay varios aparcamientos cercanos públicos y en las calles adyacentes. La comida estuvo bien también, plancha de carne y pescado, y de tortitas y huevos para el desayuno. Las habitaciones muy espaciosas y limpias.
The only downside maybe was the desserts and a lack of sweeter options at breakfast, just to nitpick. Ignore the overly negative reviews you see here — people want low prices and top‑end quality. Recommended hotel.
Lo único quizá los postres y algo más de dulce en el desayuno, por sacar algún pero. Huyan de los comentarios súper negativos que hay por aquí, la gente quiere precios bajos y calidad de alta gama. Hotel recomendable.
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Very good 7.7 Mari Carmen Travelled with family July 2026 The hotel offers good value for money; I thought from the reviews it would be much worse. It’s a hotel with a good location. The buffet is basic — some items weren’t great, while others were delicious.
El hotel calidad precio no está mal, yo pensaba que por las opiniones iba a estar muchísimo peor. Es un hotel con buena ubicación. Es un buffet de batalla, algunas cosas no valían mucho y otras estaban riquísimas.
What bothered me most was that they charged for soft drinks; I would have preferred to pay more overall and have them included.
Para mí lo peor era que cobraban por refresco, hubiera preferido que me hubieran cobrado más y que la hubiera llevado incluida.
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Good 9.4 Elisa Isabel Travelled with  friends July 2026 Very good service and a wide variety of food. An ideal place to relax.
Muy buen trato y variedad de comida. Un lugar ideal para descansar.
The rooms are a bit dated and could do with some refurbishment.
Las habitaciones están pasarles, un poco de reforma no vendría mal.
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Excellent 10 Mary Yisette Travelled with family July 2026 Everything is very clean, the staff are very friendly, and the food is delicious and varied
Todo esta muy limpio, la gente es muy amable, la comida deliciosa y variada
People leave their towels by the pool when they aren’t even using it, occupying spaces they shouldn’t, and they throw cups and water bottles near the children’s pool. Overall everything at the hotel is perfect, apart from some people who don’t know how to behave.
La gente deja sus toallas en la piscina y nisiquiera están en la piscina, ocupan un espacio que no deben, tiran vasos y botellas de aguas cerca de la piscina de los niños. En general todo es perfecto en el hotel, menos algunas personas que no saben convivir
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Excellent 8 Raquel Travelled with family July 2026 We loved the pool area — it’s exactly like the photos, and my children loved the slide. The food is good and the staff very friendly. The room for four is very spacious; we were very comfortable, good value for money.
Nos ha encantado la zona de piscina, es tal cual en las fotos y a mis hijos el tobogán. La comida está bien y el personal muy amables. La habitación para cuatro muy amplia, estuvimos muy cómodos, buena calidad precio.
If I had to pick something, I’d say the distance to the beach and the timing of the zumba and aqua-aerobics sessions, which are very early.
Por destacar algo diría la distancia a la playa y el horario de las actividades de zumba y acuagym que es muy pronto.
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Very good 5.9 Francisco Gines Travelled with family July 2026 The first thing is that the price was quite good, but the hotel is a star too many. The location is fine — second line to the beach and you can be on the sand in 5 or 6 minutes. The room was pretty good; there were three of us. The pool is easily accessible, not very big but more than adequate. The staff were helpful — on the second-to-last day the bathroom lights went out and a maintenance lad fixed them perfectly. Car Park is quite good.
Lo primero es que el precio fué bastante bueno, pero al hotel le sobra una estrella. La ubicación está bien, es segunda línea de playa en 5 ó 6 minutos estás en la playa. La habitación bastante bien, estabamos 3 personas. La piscina muy accesible, no muy grande, pero sobra. Los trabajadores bien, el penúltimo día se nos fueron las luces del baño y fué un chaval de mantenimiento y lo dejó chapó. Está bastante bien de aparcamiento
The dining room was chaotic, with very repetitive food. The grill chef clearly didn’t enjoy his job and should find another one. There was no one organising service, and many times plates were missing (almost every day) before they brought out a trolley full. The breakfast pastries were very scarce for a four-star hotel. The minibar fridge was present but didn’t cool at all. As the hotel had no foreign guests, everyone tended to come for meals at the same time; I think the hotel should require guests to use two service shifts.
El comedor un caos, comida muy repititiva, el de la plancha si no le gusta su trabajo que se busque otro, no había nadie organizando, muchas veces faltaban platos (casi todos los días) luego sacaban un carro lleno, el tema de la bollería del desayuno muy escasa y más siendo 4 estrellas. La nevera del minibar está pero enfriar nada de nada. Al ser un hotel sin extranjeros en el tema de las comidas coincidiamos todos casi al mismo tiempo, creo que el hotel nos tendría que obligar a hacer 2 turnos
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Average 8 Ana Travelled with family July 2026 The cleanliness and the room were very good... but we had the back-facing view.
Muy bien la limpieza y la habitación...pero nos tocó las vistas atrás.
More outdoor space and the lift..
Más espacios al aire libre y el ascensor..
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Very good 6 Antonio Travelled with family July 2026 We were able to rest.
Hemos podido descansar.
The pool could be improved; it’s inadequate for such a large accommodation. Entertainment could be considerably better, and some facilities need partial refurbishment.
Mejoraría la piscina,se queda escasa para tantísimo alojamiento, animación podría mejorar bastante, instalaciones para remodelar en parte.
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