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Where you’ll be

Alegria Fenix Family
Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar
7.4 1574 reviews
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Everything you need to know

This deal includes

  • Hotel ALEGRIA Fenix Family 4* in Roquetas de Mar.
  • Available in Room Only, with Breakfast, Half Board and Full Board.
Travel Dates: until September 28.

Meals & more

Full Board made easy: you choose how to start

If you’re booking Full Board, enjoy total flexibility from the moment you arrive.
Would you like to start with lunch or dinner? The choice is yours.

Simply inform the reception desk upon arrival, and everything will be arranged for you.

No prior arrangements needed. When you arrive at the accommodation, tell the team which meal you want to start with and they’ll take care of the rest.

Good to know: this flexibility applies only to catering. Please check key drop-off and check-out times to plan your stay smoothly.

Why this destination is a must-visit

Roquetas de Mar: endless beaches and the authentic charm of Almería’s coastline

With its incredibly flat coastline and enviable year-round climate, this former fishing village has evolved into a complete holiday destination without losing its authentic seaside soul.

What you can’t miss:

  • Huge beaches with space for everyone: Forget about waking up early to claim your spot on the sand. Beaches like Aguadulce or Playa Serena are kilometres long, wonderfully wide and covered in soft sand that’s comfortable underfoot. There’s more than enough room to relax at your own pace.

  • Santa Ana Castle and the Harbour: The cultural heart of Roquetas de Mar. This beautifully restored 17th-century fortress can be visited free of charge. Right next to it, you’ll find the fishing harbour, the perfect place to watch the boats come and go while soaking up the local atmosphere.

  • Punta Entinas-Sabinar Natural Park: A stunning natural paradise that begins where the hotels end. Expect endless virgin dunes, pine-lined trails and peaceful wetlands where spotting wild flamingos is surprisingly easy. A beautiful contrast to the beach atmosphere.

  • The paradise of free tapas: Just like throughout Almería, every drink comes with a complimentary tapa and, you usually get to choose it yourself from the menu. Head to the harbour area or the town centre and enjoy fried fish, traditional migas or slow-cooked meat dishes for little more than the price of a couple of beers.

Our recommendation: If you’re travelling with children, or simply love animals, the Roquetas Aquarium is a fantastic visit. It’s the largest aquarium in Andalusia, where you can see everything from sharks to interactive touch pools with starfish.

Information regarding Single Rooms and Family Discounts

  • Babies from 0 to 1 year old: the first child stays for free sharing bed with 2 adults in double and triple rooms.
    • In case you want to travel with 2 babies in the same room, you will have to contact us herehereso we can check if it is possible.

 

  • General discounts

    • Children from 2 to 11 years old: 1st child stays for FREE and 2nd child benefits from a 50% discount.

 

  • Discounts between 17-04-25 and 19-04-25 and between 27-06-2025 and 30-08-2025.

    • Children from 2 to 11 years old: 1st child benefits from a 75% discount and 2nd child benefits from a 50% discount.

 

  • Good to know: Discounts for children apply as long as they sleep in the same room with 2 adults or 2 people paying the adult rate.

 

  • Important: if your stay crosses a period with different discounts, you will see that the most restrictive (i.e. the lowest discount) applies. Here is an example: if you travel from July 24 to 29, children 5 years old will not travel free, they will travel with a 75% discount.

 

  • The maximum capacity of the rooms is 4 people.
    • The accommodation does not admit a 5th place in the same room, either adult or child.

 

  • Single occupancy surcharge: it is approximately 60%, already applied in the prices you will see during the booking process.

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 8 kg/pet
  • Price: 10 €/night and pet
  • A maximum of one pet per room is allowed.
  • Pets are not allowed in the main areas of the hotel.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

What our customers are saying about the accommodation

7.4
Very good
Based on 1574 reviews

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Food441 72%
Staff398 72%
Cleanliness321 69%
Rooms298 63%
Facilities160 64%
Location150 90%
Buffet147 65%
Maintenance103 100%
Air conditioning83 78%
Pool72 75%
Breakfast70 77%
Management68 96%
Activities53 70%
Children49 69%
Entertainment49 82%
Bed39 59%
Hammocks38 82%
Bar37 78%
Beach34 88%
Elevator32 97%
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
6.9 Lorena Travelled with family August 2026 The food is good and the pool is great. They organise lots of activities.
La comida está buena y la piscina es guay. Hacen muchas actividades
The lifts are very slow; most of the time we had to use the stairs with a pushchair. In the morning, at 9 o'clock, they knock on the door in case you want your room cleaned. Getting a sun lounger is impossible; even though the entertainers keep repeating that booking them is forbidden, people just ignore it. The mattress was awful, you wake up aching, they really need to replace them.
Los ascensores son muy lentos, la mayoría de las veces teníamos que bajar por las escaleras con un carrito de bebe. Por la mañana, a las 9, tocan a la puerta por si quieres que te limpien la habitación. Pillar tumbona es imposible, pese a la repetición de las animadoras de qué está prohibido reservarlas la gente hace caso omiso. El colchón horroroso, te levantas dolorido, necesitan renovar.
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Very good 7.1 Ester Travelled with family August 2026 The cleanliness and the buffet were lacking for a 4-star hotel. It could have been a bit cleaner, and the buffet could have been better. Apart from that, everything else was fine.
Limpieza y el bufet para un hotel de 4 estrellas, le a faltado un poco más de limpieza y el bufet por lo demás bien
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Very good 4.3 Jose Carlos Travelled with family August 2026 The pool loungers were in poor condition, and the food wasn’t good — just about acceptable, and that’s saying a lot.
Las amacas de la piscina en mal estado la comida no es buena pasable y es mucho decir .
More general maintenance is needed, everything is old, there’s a lack of attention to detail, and the food needs improvement because it’s not very good—for a supposed 4-star hotel, it barely deserves three stars.
Más mantenimiento en general, está todo viejo, falta de detalles, y mejorar la comida ya que no es demasiado buena para un 4 estrellas como mucho un tres raspado.
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Disappointing 9.4 Jesus Travelled with family August 2026 We got a room with a view of the pools and it was great. The nights were very peaceful. There was no noise. The food was varied and good for the price.
Nos tocó una habitación con vistas a las piscinas y estupendo. Las noches fueron muy tranquilas. No había ruido. La comida variada y buena en relación calidad-precio.
Sometimes quite a few people would crowd around the lifts, making it difficult to access the restaurant.
En los accesos a los ascensores a veces se agolpaba bastante gente y dificultaba el acceso al restaurante.
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Superb 8.3 Mari Carmen Travelled with family August 2026 The entertainment was great, cleaning was good.
La animación genial, limpieza bien
Some things need renovation.
Algunas cosas necesitan reforma
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Fabulous 6.3 David Travelled with couple August 2026 Good value for money and friendly staff.
Buena relación calidad/precio y amabilidad del personal.
Buffet and services could be improved. The pool is small for the usual number of guests.
Buffet y servicios mejorables. Piscina pequeña para su aforo habitual.
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Pleasant 6.6 Mihaita Georgian August 2026 An old-fashioned hotel; there are 3-star hotels that are better.
Un hotel anticuado hay hoteles de 3 estrellas que son mejores
It needs a refurbishment. The wait for the lifts is very long; there’s only one that goes down to the dining room for seven floors. I don’t know how the hotel star ratings work, but maybe this one had four stars twenty years ago—now it wouldn’t get more than three.
Le hace falta una reforma la espera en los ascensores son muy largas solo hay uno que baja al comedor para 7 plantas no se como funciona lo de asignarle una estrella a un hotel pero este habrá tenido 4 hará 20 años ahora no pasaría de 3
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Very good 8 Agueda Travelled with couple August 2026 The hotel is great, the room was very spacious and the food was good too. There wasn’t much entertainment, and the beach is about 10 minutes away. Overall, everything was good.
El hotel esta genial, la habitación muy grande y la comida bien también, la animación escasa ,la playa esta como a 10 minutos de la playa en general todo bien
The room smelled strongly of tobacco.
La habitación olia muchísimo a tabaco
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Fabulous 7.4 Mateo Travelled with couple August 2026 The room was spacious and the bed was super comfortable.
La habitación espaciosa y la cama super cómoda
The food really needs to improve.
Pues la comida tendría que mejorar
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Very good 9.1 Alejandro Travelled with family August 2026 I travelled with my family and we were very happy with the hotel. The entertainment was excellent, the facilities were very good and, in general, the hotel services were also very good. The pool was beautiful. Overall, everything was very good in terms of value for money.
Vieja en familia, muy contentos con el hotel. La animación excelente, instalaciones muy bien y los servicios en general del hotel muy buenos. La piscina muy bonita. En general todo muy bien en sentido calidad/precio.
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Superb 8.6 Cris Travelled with family August 2026 To be honest, I was a bit hesitant about what I might find after reading so many negative comments. But it was nothing like that... our experience was really, really good and pleasant in almost every aspect. The rooms were large and comfortable, we had a view of the pool and my daughter was delighted. The food had a lot of variety and there was no repetition in the three days we stayed. Good quality food! The pool was amazing, really big and we could always get sun loungers without any problem. I give a 10 to the slide pool, as my daughter absolutely loved it and even made some friends there, which made her experience even better. The pool entertainment was great, especially the aquagym with Roxie and her "nocilla" - that day was just a real laugh and so much fun. There is a seafront promenade just a 10-minute walk away and it's really beautiful at night. For us, the value for money was excellent and we left feeling a bit sad, already thinking about coming back next year☺️
La verdad que iba un poco reticente a lo que me podría encontrar leyendo tantos comentarios negativos. Pero nada que ver… nuestra experiencia a sido muy muy buena, y grata en casi todos los servicios. Habitaciones grandes y cómodas, nos tocó vistas a la piscina y mi hija estaba encantada. La comida había mucha variedad y nada de repetición los 3 días que hemos estado alojados. Calidad buena de comida! La piscina un espectáculo, muy grande y podíamos coger hamacas sin problemas. Le doy un 10 a la piscina de tobogán, ya que mi hija la ha disfrutado como la que más y encima haciéndose amiguitas allí que hizo de su experiencia fuera aún mejor. La animación de la piscina fue muy buena sobretodo el aquagym de Roxie y su “nocilla”, hizo de ese día un auténtico cachondeo y unas buenas risas. Hay un paseo marítimo a tan solo 10 min andando y es muy bonito de noche. Para nosotros calidad/precio ha sido muy bueno y nos hemos ido con penita de dejarlo y ya pensando en volver el siguiente año☺️
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Fabulous 6.1 Verónica Travelled with family August 2026 These have been the worst holidays in every way, and on top of that you kept the money for a child who didn't come, which I don't think is fair.
Pues an sido las peores vacaciones,en todos los sentidos además de que os habéis quedado con el dinero de una niña que no vino y no lo veo justo
Cleanliness, please. My daughter caught an infection at the hotel.
Limpieza por favor , que a cogido mi hija una infección en hotel
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Pleasant 4 Ivan Travelled with family August 2026 Nothing, although if I have to highlight something, it would be the staff, because they do what they can.
Nada, por destacar algo el personal porque los pobres hacen lo que pueden.
Everything was bad: the location is in an unsafe area, the rooms are old, there is a lot of noise with no control, and there’s no security in case you have a problem—or at least we didn’t see anyone. The pool is small and very dirty, with people blasting loud flamenco music on their speakers, others playing different music, and nobody says anything to them. We left the night before we were supposed to, which says it all. We wouldn’t go back even if it was free.
Todo, ubicación en una zona poco segura, habitaciones viejas, muchísimo ruido y sin control alguno, nada de seguridad por si tienes algún problema o al menos nosotros no vimos a nadie. Piscina pequeña y con mucha suciedad, allí la gente poniendo su altavoz a todo volumen con música de flamenco y otros con otro tipo de música y nadie les decía nada. Nos fuimos la noche de antes que nos correspondía, con eso se resume todo. No volveríamos a ir ni regalado.
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Disappointing 6.1 Juan Travelled with couple August 2026 The food was terrible: chips, nuggets, boiled rice, horrible pizza—I don’t recommend it. The hotel is badly maintained, with broken sunbeds by the pool. I stayed here last year and it’s got a hundred times worse; there’s no way I’d come back and I don’t recommend it.
La comida,patatas, fritas, nuggets,arroz cocido,pizza horrible no lo recomiendo. Hotel sin mantenimiento hamacas de piscina rotas. Estuve el año pasado y ha empeorado un 100 por 100 como para no volver no lo aconsejo.
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Pleasant 5.4 Rafael Travelled with couple August 2026 The maintenance of the hotel left a lot to be desired. Both the door and the lift cleanliness were lacking. To get to the car park, you had to go outside the hotel and enter where the cars come in. That shouldn't be the case and usually isn't allowed, but the other interior entrance was locked and they wouldn't give you the key. As for the pool loungers, it was best not to lie down because you’d get up with terrible aches, and they were dirty and broken. Overall, the condition of the hotel was disappointing. It claims to be 4 stars but really deserves 3; it's obvious that inspectors never visit this hotel.
El mantenimiento del hotel. Dejaba mucho que desear. Tanto en puerta como en limpieza de ascensores. Tenías que salir fuera del hotel para ir a la plaza de garaje había que entrar por donde entran los coches. Cosa que no debe ser así ni te lo permiten, ¿Por qué el otro acceso interior que tenían lo tenían con llave y no te la daban. La tumbona de la piscina mejor no te echara porque te levantaba con un dolor de hueso tremendo aparte de sucia y rotas, en definitiva el apecho del hotel era lamentable. tiene 4 estrellas y realmente es para 3 se nota que los inspectores no aparecen por ese hotel para nada.
One area to improve. Well, apart from reception, everything else. For example, the lifts: you get in and you can’t even see the people next to you because there’s hardly any lighting inside. And the lift rails were absolutely filthy, clearly not cleaned for a long time. The air conditioning was set way too high, it was even cold. And something worth mentioning? All week, the rice they served was completely hard, never cooked properly at any point.
Aspecto para mejorar. Pues quitando lo que la recepción, el resto. Tanto como son ascensores que te metes en ellos y no ves ni las personas que tienes al lado porque no tienen prácticamente luz dentro, pasando por los rieles que lleva los ascensores totalmente asquerosos de no haberlos tocado en muchísimo tiempo. ¿Y la aire acondicionado demasiado alto. Hacía hasta frío. ¿Y algo a destacar? Durante toda la semana el arroz que pusieron estaba completamente duro, no lo puso en ningún momento en su punto.
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Pleasant 7 Rocio Travelled with  friends August 2026 The best thing about the hotel was the pool with the slide for the kids, except for the last few days when it was dirty and the lifeguards didn’t clean it.
Lo mejor del hotel la piscina con el tobogán para los niños, a excepción de los últimos días que estaba sucia y los socorristas no limpiaban.
Very little variety in the food. At the bar, they served us without warning us they were about to close, and before bringing our cocktails they told us we had to leave and drink them in our rooms. Not enough lifts for so many people, it was overwhelming at peak times.
Poca variedad en la comida. El servicio de bar, que nos atendieron sin avisar de que iban a cerrar y antes de ponernos los cócteles nos dijeron que nos teníamos que ir, que nos lo bebieramos en las habitaciones. Poco ascensor para tanta gente, en hora punta era agobiante.
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Very good 4.6 Nayara August 2026 The views of the chalets and the sunset
Las vistas a los chalets y el atardecer
The cleanliness The mattresses sink And the food has very little variety and is very repetitive
La limpieza Los colchones se unden Y la comida muy poca variedad y muy repetida
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Disappointing 9.7 Maria Travelled with couple August 2026 The cleaning lady on the first floor was lovely, but the man working the grill at the buffet... oh dear, he was so rude with the way he spoke to customers. I really didn't like how he spoke to people at all.
La chica de limpieza de la 1 planta encantadora, pero el señor de la plancha del buffet ufff madre mía ,un hombre amargado por el modo de hablar a los clientes,no me gustó nada cómo le hablaba a la gente
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Superb 10 Sandra Travelled with family August 2026 I loved everything. Special mention to Roxie from the entertainment team and Carmen from the poolside bar.
Me ha encantado todo. Mención especial a Roxie del grupo de animación y Carmen del chiringuito de la piscina
I liked everything.
Me ha gustado todo
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Superb 10 Deissy Johana Travelled with family August 2026 Great. I recommend it for its value for money.
Genial. Lo recomiendo calidad precio
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Alegria Fenix Family
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Hotel information

Alegria Fenix Family

Paseo Central, 44, Urbanización Playa Serena, Roquetas de Mar
7.4
Very good
See 1574 reviews
Staff
Fabulous
Rooms
Very good
Price Quality Ratio
Very good
Cleanliness
Very good
7.4
Very good
See 1574 reviews
Staff
Fabulous
Rooms
Very good
Price Quality Ratio
Very good
Cleanliness
Very good
Hotel Facilities
Very good
Food
Pleasant
Check-in and check-out times
Check-in
from 14:00
Check-out
before 10:00
Hotel location
See map
Facilities and services

Main Areas

Reception
Heating in the main facilities
Air-conditioning in the main facilities
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Gluten-free food on request

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room
Laundry Service
Car Hire
Currency exchange
Free Luggage Room
Safe at the reception
Door man

Facilities

Garden
Balcony
Tennis Court
Ping Pong
Pool table
Lounge with TV
Solarium
Darts

Children and animation

Children's Club
Live entertainment

Pets

Pet-Friendly on request (check fee)

Swimming pools

Outdoor Pool (summer)

Baby cribs

Free Baby Cot (on request)
Room services

General room services

TV
Telephone
Balcony
Heating
Air Conditioning
Safe to be paid at reception
Desk

Bathroom

Bathtub
Toilet
Amenities
Hairdryer
Check-in/out and other info
Breakfast: from 08:00h to 10:30h.
Lunch Schedule: from 13:00h to 15:30hh.
Dinner Schedule: from 20:00h to 22:30h.
Safe: 4€/night. With a deposit of 15€ in cash for the key. When you return the key, the deposit will be refunded.
Outdoor pool hours: from 10:30h to 19:30h.
Opening of swimming pools: in the summer season (approximately from 20/06 to 15/09) the outdoor swimming pool is open.
About the pool Water Slides: minimum height: 90cm; maximum height: 150cm.
Pool towels: 20/towel deposit per towel.

Parking

Parking 1
The accommodation has a car park with extra charge
  • 15€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.
Parking 2
There's a car park close to the accommodation available with extra charge
  • 15€ / Per night

Pet Policy

This accommodation allows pets with the following conditions:
  • Maximum weight: 8 kg/pet
  • Price: 10 €/night and pet
  • A maximum of one pet per room is allowed.
  • Pets are not allowed in the main areas of the hotel.
Important Information: Once you've completed your booking, please send us a message via the contact section to inform us that you will be travelling with your pet. This allows us to notify the accommodation in advance, ensuring everything is prepared for your arrival.

Where you’ll be

Address: Paseo Central, 44, Urbanización Playa Serena
Alegria Fenix Family Paseo Central, 44, Urbanización Playa Serena
About the accommodation

The hotel Alegria Fenix Family 4* has a new management. This hotel is perfect for a stay to relax and enjoy the beach, as it is very close.

The accommodation has 24h reception, bar, restaurant, air conditioning and heating, Wifi, indoor and outdoor car park and, in addition, pets are allowed!

All rooms have TV, telephone, air conditioning, heating, Wifi connection, safe (for a fee), minibar, balcony and a fully-equipped bathroom with shower or bathtub, hairdryer and amenities.

This hotel is very well located so you can enjoy all the services you can imagine.

Book now at the Alegria Fenix Family 4* hotel!

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

7.4
Very good
Based on 1574 reviews

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Food441 72%
Staff398 72%
Cleanliness321 69%
Rooms298 63%
Facilities160 64%
Location150 90%
Buffet147 65%
Maintenance103 100%
Air conditioning83 78%
Pool72 75%
Breakfast70 77%
Management68 96%
Activities53 70%
Children49 69%
Entertainment49 82%
Bed39 59%
Hammocks38 82%
Bar37 78%
Beach34 88%
Elevator32 97%
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
6.9 Lorena Travelled with family August 2026 The food is good and the pool is great. They organise lots of activities.
La comida está buena y la piscina es guay. Hacen muchas actividades
The lifts are very slow; most of the time we had to use the stairs with a pushchair. In the morning, at 9 o'clock, they knock on the door in case you want your room cleaned. Getting a sun lounger is impossible; even though the entertainers keep repeating that booking them is forbidden, people just ignore it. The mattress was awful, you wake up aching, they really need to replace them.
Los ascensores son muy lentos, la mayoría de las veces teníamos que bajar por las escaleras con un carrito de bebe. Por la mañana, a las 9, tocan a la puerta por si quieres que te limpien la habitación. Pillar tumbona es imposible, pese a la repetición de las animadoras de qué está prohibido reservarlas la gente hace caso omiso. El colchón horroroso, te levantas dolorido, necesitan renovar.
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Very good 7.1 Ester Travelled with family August 2026 The cleanliness and the buffet were lacking for a 4-star hotel. It could have been a bit cleaner, and the buffet could have been better. Apart from that, everything else was fine.
Limpieza y el bufet para un hotel de 4 estrellas, le a faltado un poco más de limpieza y el bufet por lo demás bien
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Very good 4.3 Jose Carlos Travelled with family August 2026 The pool loungers were in poor condition, and the food wasn’t good — just about acceptable, and that’s saying a lot.
Las amacas de la piscina en mal estado la comida no es buena pasable y es mucho decir .
More general maintenance is needed, everything is old, there’s a lack of attention to detail, and the food needs improvement because it’s not very good—for a supposed 4-star hotel, it barely deserves three stars.
Más mantenimiento en general, está todo viejo, falta de detalles, y mejorar la comida ya que no es demasiado buena para un 4 estrellas como mucho un tres raspado.
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Disappointing 9.4 Jesus Travelled with family August 2026 We got a room with a view of the pools and it was great. The nights were very peaceful. There was no noise. The food was varied and good for the price.
Nos tocó una habitación con vistas a las piscinas y estupendo. Las noches fueron muy tranquilas. No había ruido. La comida variada y buena en relación calidad-precio.
Sometimes quite a few people would crowd around the lifts, making it difficult to access the restaurant.
En los accesos a los ascensores a veces se agolpaba bastante gente y dificultaba el acceso al restaurante.
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Superb 8.3 Mari Carmen Travelled with family August 2026 The entertainment was great, cleaning was good.
La animación genial, limpieza bien
Some things need renovation.
Algunas cosas necesitan reforma
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Fabulous 6.3 David Travelled with couple August 2026 Good value for money and friendly staff.
Buena relación calidad/precio y amabilidad del personal.
Buffet and services could be improved. The pool is small for the usual number of guests.
Buffet y servicios mejorables. Piscina pequeña para su aforo habitual.
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Pleasant 6.6 Mihaita Georgian August 2026 An old-fashioned hotel; there are 3-star hotels that are better.
Un hotel anticuado hay hoteles de 3 estrellas que son mejores
It needs a refurbishment. The wait for the lifts is very long; there’s only one that goes down to the dining room for seven floors. I don’t know how the hotel star ratings work, but maybe this one had four stars twenty years ago—now it wouldn’t get more than three.
Le hace falta una reforma la espera en los ascensores son muy largas solo hay uno que baja al comedor para 7 plantas no se como funciona lo de asignarle una estrella a un hotel pero este habrá tenido 4 hará 20 años ahora no pasaría de 3
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Very good 8 Agueda Travelled with couple August 2026 The hotel is great, the room was very spacious and the food was good too. There wasn’t much entertainment, and the beach is about 10 minutes away. Overall, everything was good.
El hotel esta genial, la habitación muy grande y la comida bien también, la animación escasa ,la playa esta como a 10 minutos de la playa en general todo bien
The room smelled strongly of tobacco.
La habitación olia muchísimo a tabaco
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Fabulous 7.4 Mateo Travelled with couple August 2026 The room was spacious and the bed was super comfortable.
La habitación espaciosa y la cama super cómoda
The food really needs to improve.
Pues la comida tendría que mejorar
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Very good 9.1 Alejandro Travelled with family August 2026 I travelled with my family and we were very happy with the hotel. The entertainment was excellent, the facilities were very good and, in general, the hotel services were also very good. The pool was beautiful. Overall, everything was very good in terms of value for money.
Vieja en familia, muy contentos con el hotel. La animación excelente, instalaciones muy bien y los servicios en general del hotel muy buenos. La piscina muy bonita. En general todo muy bien en sentido calidad/precio.
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Superb 8.6 Cris Travelled with family August 2026 To be honest, I was a bit hesitant about what I might find after reading so many negative comments. But it was nothing like that... our experience was really, really good and pleasant in almost every aspect. The rooms were large and comfortable, we had a view of the pool and my daughter was delighted. The food had a lot of variety and there was no repetition in the three days we stayed. Good quality food! The pool was amazing, really big and we could always get sun loungers without any problem. I give a 10 to the slide pool, as my daughter absolutely loved it and even made some friends there, which made her experience even better. The pool entertainment was great, especially the aquagym with Roxie and her "nocilla" - that day was just a real laugh and so much fun. There is a seafront promenade just a 10-minute walk away and it's really beautiful at night. For us, the value for money was excellent and we left feeling a bit sad, already thinking about coming back next year☺️
La verdad que iba un poco reticente a lo que me podría encontrar leyendo tantos comentarios negativos. Pero nada que ver… nuestra experiencia a sido muy muy buena, y grata en casi todos los servicios. Habitaciones grandes y cómodas, nos tocó vistas a la piscina y mi hija estaba encantada. La comida había mucha variedad y nada de repetición los 3 días que hemos estado alojados. Calidad buena de comida! La piscina un espectáculo, muy grande y podíamos coger hamacas sin problemas. Le doy un 10 a la piscina de tobogán, ya que mi hija la ha disfrutado como la que más y encima haciéndose amiguitas allí que hizo de su experiencia fuera aún mejor. La animación de la piscina fue muy buena sobretodo el aquagym de Roxie y su “nocilla”, hizo de ese día un auténtico cachondeo y unas buenas risas. Hay un paseo marítimo a tan solo 10 min andando y es muy bonito de noche. Para nosotros calidad/precio ha sido muy bueno y nos hemos ido con penita de dejarlo y ya pensando en volver el siguiente año☺️
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Fabulous 6.1 Verónica Travelled with family August 2026 These have been the worst holidays in every way, and on top of that you kept the money for a child who didn't come, which I don't think is fair.
Pues an sido las peores vacaciones,en todos los sentidos además de que os habéis quedado con el dinero de una niña que no vino y no lo veo justo
Cleanliness, please. My daughter caught an infection at the hotel.
Limpieza por favor , que a cogido mi hija una infección en hotel
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Pleasant 4 Ivan Travelled with family August 2026 Nothing, although if I have to highlight something, it would be the staff, because they do what they can.
Nada, por destacar algo el personal porque los pobres hacen lo que pueden.
Everything was bad: the location is in an unsafe area, the rooms are old, there is a lot of noise with no control, and there’s no security in case you have a problem—or at least we didn’t see anyone. The pool is small and very dirty, with people blasting loud flamenco music on their speakers, others playing different music, and nobody says anything to them. We left the night before we were supposed to, which says it all. We wouldn’t go back even if it was free.
Todo, ubicación en una zona poco segura, habitaciones viejas, muchísimo ruido y sin control alguno, nada de seguridad por si tienes algún problema o al menos nosotros no vimos a nadie. Piscina pequeña y con mucha suciedad, allí la gente poniendo su altavoz a todo volumen con música de flamenco y otros con otro tipo de música y nadie les decía nada. Nos fuimos la noche de antes que nos correspondía, con eso se resume todo. No volveríamos a ir ni regalado.
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Disappointing 6.1 Juan Travelled with couple August 2026 The food was terrible: chips, nuggets, boiled rice, horrible pizza—I don’t recommend it. The hotel is badly maintained, with broken sunbeds by the pool. I stayed here last year and it’s got a hundred times worse; there’s no way I’d come back and I don’t recommend it.
La comida,patatas, fritas, nuggets,arroz cocido,pizza horrible no lo recomiendo. Hotel sin mantenimiento hamacas de piscina rotas. Estuve el año pasado y ha empeorado un 100 por 100 como para no volver no lo aconsejo.
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Pleasant 5.4 Rafael Travelled with couple August 2026 The maintenance of the hotel left a lot to be desired. Both the door and the lift cleanliness were lacking. To get to the car park, you had to go outside the hotel and enter where the cars come in. That shouldn't be the case and usually isn't allowed, but the other interior entrance was locked and they wouldn't give you the key. As for the pool loungers, it was best not to lie down because you’d get up with terrible aches, and they were dirty and broken. Overall, the condition of the hotel was disappointing. It claims to be 4 stars but really deserves 3; it's obvious that inspectors never visit this hotel.
El mantenimiento del hotel. Dejaba mucho que desear. Tanto en puerta como en limpieza de ascensores. Tenías que salir fuera del hotel para ir a la plaza de garaje había que entrar por donde entran los coches. Cosa que no debe ser así ni te lo permiten, ¿Por qué el otro acceso interior que tenían lo tenían con llave y no te la daban. La tumbona de la piscina mejor no te echara porque te levantaba con un dolor de hueso tremendo aparte de sucia y rotas, en definitiva el apecho del hotel era lamentable. tiene 4 estrellas y realmente es para 3 se nota que los inspectores no aparecen por ese hotel para nada.
One area to improve. Well, apart from reception, everything else. For example, the lifts: you get in and you can’t even see the people next to you because there’s hardly any lighting inside. And the lift rails were absolutely filthy, clearly not cleaned for a long time. The air conditioning was set way too high, it was even cold. And something worth mentioning? All week, the rice they served was completely hard, never cooked properly at any point.
Aspecto para mejorar. Pues quitando lo que la recepción, el resto. Tanto como son ascensores que te metes en ellos y no ves ni las personas que tienes al lado porque no tienen prácticamente luz dentro, pasando por los rieles que lleva los ascensores totalmente asquerosos de no haberlos tocado en muchísimo tiempo. ¿Y la aire acondicionado demasiado alto. Hacía hasta frío. ¿Y algo a destacar? Durante toda la semana el arroz que pusieron estaba completamente duro, no lo puso en ningún momento en su punto.
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Pleasant 7 Rocio Travelled with  friends August 2026 The best thing about the hotel was the pool with the slide for the kids, except for the last few days when it was dirty and the lifeguards didn’t clean it.
Lo mejor del hotel la piscina con el tobogán para los niños, a excepción de los últimos días que estaba sucia y los socorristas no limpiaban.
Very little variety in the food. At the bar, they served us without warning us they were about to close, and before bringing our cocktails they told us we had to leave and drink them in our rooms. Not enough lifts for so many people, it was overwhelming at peak times.
Poca variedad en la comida. El servicio de bar, que nos atendieron sin avisar de que iban a cerrar y antes de ponernos los cócteles nos dijeron que nos teníamos que ir, que nos lo bebieramos en las habitaciones. Poco ascensor para tanta gente, en hora punta era agobiante.
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Very good 4.6 Nayara August 2026 The views of the chalets and the sunset
Las vistas a los chalets y el atardecer
The cleanliness The mattresses sink And the food has very little variety and is very repetitive
La limpieza Los colchones se unden Y la comida muy poca variedad y muy repetida
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Disappointing 9.7 Maria Travelled with couple August 2026 The cleaning lady on the first floor was lovely, but the man working the grill at the buffet... oh dear, he was so rude with the way he spoke to customers. I really didn't like how he spoke to people at all.
La chica de limpieza de la 1 planta encantadora, pero el señor de la plancha del buffet ufff madre mía ,un hombre amargado por el modo de hablar a los clientes,no me gustó nada cómo le hablaba a la gente
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Superb 10 Sandra Travelled with family August 2026 I loved everything. Special mention to Roxie from the entertainment team and Carmen from the poolside bar.
Me ha encantado todo. Mención especial a Roxie del grupo de animación y Carmen del chiringuito de la piscina
I liked everything.
Me ha gustado todo
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Superb 10 Deissy Johana Travelled with family August 2026 Great. I recommend it for its value for money.
Genial. Lo recomiendo calidad precio
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