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Sol Puerto de la Cruz Tenerife
Jose Del Campo Llanera, 2, Puerto de la Cruz
8.1
31 reviews
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Sol Tenerife
Avenida Rafael Puig Lliviana, s/n, Playa de las Americas
6.9
4 reviews
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Everything you need to know
This deal includes
- Available on Bed and Breakfast, Half Board or Full Board basis.
- Roundholiday flights.
- 20kg checked baggage.
- Transfers in and out of the hotel.
- Basic travel insurance.
- Airport taxes.
- Hotel Sol Tenerife 4* located in Santa Cruz (Tenerife)
- Hotel Sol Puerto de la Cruz 3* located in Puerto de la Cruz (Tenerife).
until September 16.
Why this destination is a must-visit
Tenerife is a destination that blends year-round sunshine, volcanic landscapes, lush forests, and inviting beaches. It’s one of those places where you can go hiking above the clouds in the morning and relax by the sea in the afternoon. Whether you're a couple seeking tranquility or a family looking for fun, Tenerife delivers.
Make sure you visit:
- Mount Teide National Park: take the cable car and enjoy surreal lunar views from Spain’s highest peak.
- The historic city of La Laguna: charming streets, local markets, and colonial architecture.
- Los Gigantes Cliffs: stunning natural walls rising from the ocean, especially magical at sunset.
- Puerto de la Cruz: a relaxed coastal town with botanical gardens and Canarian culture.
Beaches we think you’ll like:
- Playa de las Teresitas: golden sand, calm waters, perfect for children.
- El Médano: popular with windsurfers, great for long walks and ocean views.
- Playa Jardín: volcanic black sand, family-friendly, and beautifully landscaped.
- Playa del Duque: an upscale beach with sunbeds, restaurants, and turquoise water.
Family-Friendly activities:
- Spend the day at Siam Park: one of the top-rated water parks in the world.
- Go on a dolphin and whale watching boat trip from Los Cristianos.
- Visit Loro Parque: a world-renowned animal park with spectacular shows.
- Ride the cable car up Mount Teide: a thrilling experience for all ages.
- Explore the jungle paths of Anaga Rural Park.
Make sure you try these local delicacies:
- "Papas arrugadas" with mojo: a simple but delicious island classic.
- Grilled goat cheese with Canarian sauces.
- Fresh fish, especially in coastal towns like Los Abrigos or El Médano.
- "Gofio": a traditional flour used in various dishes, both savory and sweet.
- Local wines from Tacoronte-Acentejo or the Orotava Valley.
Make the most of your visit and go to ...
- Garachico (45 min): charming town with natural lava rock pools.
- La Orotava (40 min): known for its historic mansions and cobbled streets.
- Candelaria (25 min): home to the island’s patron saint and a beautiful seaside promenade.
- Anaga Mountains (1h): for hiking trails and magical laurel forests.
- Masca Village (1h 10 min): a hidden gem nestled in a dramatic ravine.
Meals & more
Want to travel with All Inclusive? Click here to discover all the services included.
About basic travel insurance
- Do you want to know your coverage? You can consult them by clicking click here.
About the Flights
- Important! Although it is not usual, it is possible that the price of fuel may vary influencing the final price of the holiday. This will be reviewed up to 20 days prior to departure, and we will notify you of any changes before sending you the documentation.
- There are departures from Lisbon.
Flight information:
Flight schedules
- Flights are direct! No stopovers. The destination airport is Tenerife Norte-Ciudad de La Laguna Airport(TFN).
- Good to know: Flight schedules are always in local time. That is to say, you must take into account that in the Canary Islands there is 1 hour less than in the peninsula.
- For this reason, you will see that the return flight has a longer duration than the outward flight.
*It is not usual, but please note that in case of stopovers, we will contact you as soon as possible to let you know.
- Do you want to know the approximate flight schedules ? We provide them to you!
- Click here to see the schedules departing from Lisbon or Oporto.
- We would like to inform you that the airline you will travel with will be a low cost company such as Vueling or similar.
- Flight schedules are subject to change: we will confirm your flight details as soon as we send you your travel documents. In other words, you will receive all the documentation between 48-72 hours before the day of your holiday.
- Please note that flights may change even after you have received your travel documents. It is not usual, but it can happen. If this is the case, we will contact you as soon as we have the information.
Baggage
- Please note to be at the airport early enough to check in your luggage. We recommend that you do so approximately 2 hours before your flight departure time!
- Each traveller is allowed to bring:
- 1 suitcase to check in (maximum 20kgs, 1 single bag).
- Carry-on bag: 1 single bag. Maximum dimensions are: 40cm x 20cm x 30cm.
Arrival in Tenerife
- You have included the transfer from the airport to the hotel (arrival) and the return transfer from the hotel to the airport (end of the holiday).
- When you arrive at Tenerife-North airport, a driver will be waiting for you. He will carry a sign with the name of the receiving agency (we will indicate it in the documentation).
About the Half Board and Full Board regime
- Are you going to travel on half board basis? Great!
- In this case, you can choose which restaurant service you will start your holiday with, you choose whether to start with lunch or dinner!
- To do so, you can contact the accommodation and let them know your choice.
- Have you decided for Full Board? That's great!
- If you choose this regime, you can also choose whether you start with lunch or dinner, perfect!
- For example, if on the first day you choose lunch as the first service, the day your holiday ends you will only have breakfast included. If you choose dinner on the first day, then on the last day you will have breakfast and lunch included.
- IMPORTANT: if you are going to arrive later than 21.30h, you must contact the accommodation to let them know. This way, they will prepare cold dinners for you and you will not miss the dinner of the first day, great!
- In both cases, with this deal you have drinks included, great!
- Are you traveling in July and August? Then, we inform you that during these two months drinks are not included.
- This means that any drinks you make during your stay, you will have to pay for them directly there.
About the travel documents
Reservation information:
- When you make the booking, please indicate the names and surnames of the travellers as they appear on the ID card. This way, when the documentation is issued, everything will be correct.
What do you need to travel?
- If you have Spanish nationality: you can travel only with the DNI, a passport is not necessary. You must take into account that the DNI must be in force at the moment of starting the holiday and, it must not expire during the course of the holiday.
- You can also benefit from a passport, however, it must be valid for at least 6 months.
- For example: if your holiday ends on June 3, 2023 (the day you arrive home), your passport must be valid until December 4, 2023 (more than 6 months). In other words: your passport must be valid for more than 6 months from the date of your return.
- Travelling with children? They will need the DNI! The family book is not valid.
- If you have any other nationality: you will have to check with the corresponding official organization (consulate, embassy...). The NIE will not be valid.
- In this case, you may need to present additional documentation.
How does the documentation work?
- You will receive the final documentation of the holiday by e-mail up to 48 hours before departure. You will need to print it.
- When you arrive at the port you must hand in this printed documentation together with the ID of all passengers. Without this, you will not be able to board.
The Trip
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The first tourists who came to the Canary Islands did so to this place, which has not lost its intimate seafaring flavor despite the hundreds of thousands of travellers it receives each year.
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Even so, Puerto de la Cruz still retains its essence intact. Its historic fishing pier is still there, with the little boats arriving early with fresh fish, the waves still crashing on the shore of San Telmo, and the spectacular Martiánez Lake in the background.
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All that and much more makes for an enchanting postcard. A postcard of black sand beaches, of vegetation in every corner, of terraces where relaxing is a must. Experience it for yourself.
- Are you ready to discover Tenerife at the best price?
Information regarding Single Rooms and Family Discounts
- Baby up to 1 year old: travels for approximately 12€ per night, always sharing room with two adults or two people paying the adult rate.
- Child from 2 to 11 years old: travels at a 10% discount, always sharing a room with two adults or two people paying the adult rate.
- Maximum capacity per room: 3 adults or 2 adults + 1 child.
- Single room surcharge: is approximately 50%, already applied in the prices you will see during the booking process.
Pet Policy
Sol Puerto de la Cruz Tenerife
Pets are not permitted in this accommodation.
Sol Tenerife
Pets are not permitted in this accommodation.
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Real reviews
All reviews have been carefully checked and verified.
Los paseos junto al mar y la subida al Teide
Una habitación a más altura, nos tocó planta baja
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Excellent
La atención del personal es de 10
The air conditioning in some rooms doesn't work but there was no problem because we were moved to another one.
El aire acondicionado en algunas habitaciones no funciona pero no hubo problema porque nos cambiaron a otra
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Very good
Tenerife nos ha encantado tiene muchos sitios originales y comer x los pueblos mariscos a muy buen precio y exquisitos fue estupendo conocer toda la isla.
Del alojamiento puedo decir que para 4 estrella deja mucho que desear ni siquiera nevera tenía en la habitación es un hotel un poco antiguo.
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Good
El hotel está muy bien ubicado, posibilidad de aparcamiento cercano. Buffet calidad precio bien y el personal muy agradable. Destacaría su limpieza del hotel .
The rooms are obviously "outdated".... But still the price / quality ratio is great.
Las habitaciones se nota que están “ trasnochadas “ …. Pero aún así la relación / precio está fenomenal .
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Excellent
las habitaciones son muy antiguas y obsoletas, con los muebles incluso destrozados, al igual que los baños
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Good
Lo que más hemos disfrutado es el destino
As an improvement aspect would be the hotel, leaves much to be desired... a lot of noise in the room, we couldn't rest, cockroaches in the rooms, and low-quality food.
Como aspecto de mejora sería el hotel, deja mucho que desear… mucho ruido en la habitación no hemos podido descansar, cucarachas en las habitaciones y la comida de mala calidad.
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Basic
El hotel en general.
"We were not allowed to order breakfast to go"
No nos permitieron pedir el desayuno para llevar
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Excellent
Una isla preciosa
No
No
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Excellent
Es cierto que el hotel está en muy buena ubicación y tiene piscina y tal. En el desayuno había un cocinero fuera que hacía tortitas cada mañana y huevos.
The rooms have almost no sockets, in our case the hairdryer did not work, you can tell that the hotel is very old... There was hardly any water coming out of the shower, the food is certainly not bad, but if you do not arrive early there are some things that dry out and get cold. They replaced things every little time... I also did not like that the cleaners on the first day opened the door for us, I understand that as we did not put the latch or outside the sleeping sign because they knocked and so on, but I was very scared to wake up when I heard the door open... I think that if you look for it well on your own, you find good prices and look for accommodation and flights that suit you. Because also the flights were super late, so much so that they tell you that the holiday is from the 11th to the 16th but you are really from the 12th to the 15th. Total scam, there is no way I will ever get a "deal" again. They made me arrive late to work on the 17th because I had to drive all night from Madrid because apart from the flight leaving late, there was a beastly delay on the part of the airline and then to disembark, it was only by the front, making everything even slower...
Las habitaciones no tienen enchufes casi, en nuestro caso el secador no funcionaba, se nota que el hotel es muy viejo… Apenas salía agua de la ducha, la comida es cierto que mala no está, pero si no llegas temprano hay algunas cosas que se secan y se enfrían. Reponían las cosas cada poco tiempo… Tampoco me gustó que las limpiadoras el primer día nos abrieron la puerta, entiendo que como no pusimos el pestillo ni por fuera el cartel de durmiendo pues que tocasen y tal, pero me dió mucho miedo despertarme al escuchar la puerta abrirse… Considero que si te lo buscas bien por tu cuenta, encuentras buenos precios y buscas alojamiento y vuelos que se adapten a ti. Porque además los vuelos fueron super tardes, tanto que te dicen que el viaje es del 11 al 16 pero realmente estás desde el 12 hasta el 15. Encima te enteras de los vuelos una semana antes. Estafa total, ni de coña vuelvo a pillar un “ chollo “. Me hicieron llegar hasta tarde el día 17 al trabajo porque tuve que conducir toda la noche desde Madrid porque a parte de que el vuelo salía tarde, hubo un retraso por parte de la aerolínea bestial y luego para desembarcar, era solo por la parte delantera, haciendo todo más lento aún…
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Average
Las vistas, y la cercanía del hotel al centro de la ciudad. Fácil aparcar.
There is only one socket in the room near the bed, another one in the bathroom. But it is uncomfortable to charge cell phones. For the rest excellent
Solo hay un enchufe en la habitacion cerca de la cama, otro en el baño. Pero es incómodo cargar los móviles. Por el resto excelente
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Very good
Me sentí estafada por el paquete, porque en realidad perdí dos días me salió muy caro el taxi aeropuerto del 200,01 € horror el vuelo de la madrugada
Naverita in the room plugs
Naverita en la habitación enchufes
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Very good
Me ha encantado el sur.
Did not meet expectations
My experience at this hotel was not satisfactory for several reasons. The cleanliness of the rooms left something to be desired, and at no time during the stay were the sheets changed, something I consider essential. In addition, the dinner schedule was too early, not well adapted to a more flexible pace of holiday.
Another aspect I did not like was the shower gel dispenser, which was very complicated to use and hardly any soap came out. I also requested a double bed well in advance, but on arrival we were given two singles with no solution offered.
Finally, I was negatively surprised that the bathroom did not have a toilet brush, something basic to maintain hygiene.
In short, I would not repeat the experience in this hotel, as there are several basic aspects that should be improved.
No cumplió con las expectativas
Mi experiencia en este hotel no fue satisfactoria por varios motivos. La limpieza de las habitaciones dejaba bastante que desear, y en ningún momento durante la estancia se cambiaron las sábanas, algo que considero fundamental. Además, el horario de las cenas era demasiado temprano, poco adaptado a un ritmo más flexible de vacaciones.
Otro aspecto que no me gustó fue el dispensador de gel de ducha, que resultaba muy complicado de usar y apenas salía jabón. También solicité con mucha antelación una cama doble, pero al llegar nos dieron dos individuales sin ofrecer ninguna solución al respecto.
Por último, me sorprendió negativamente que el baño no tuviera escobilla, algo básico para mantener la higiene.
En resumen, no repetiría la experiencia en este hotel, ya que hay varios aspectos básicos que deberían mejorar.
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Average
Cómo ubicación de la isla está bien,hay muchas cosas cerca,está muy bien para llegar andando al Loro parque y el Lago Martianez
Hotel located next to a sports center and a road, a lot of noise, you can't rest, the worst thing about this hotel is how the cockroaches roam around the room and bathroom, it needs renovation, it looks very old!!
Hotel situado a lado de un polideportivo y de carretera,muchoooo ruido ,no descansas,lo peor de este hotel es como andan la cucharachas por la habitación y baño,necesita reforma ,se ve muy viejo!!
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Good
Es una isla preciosa con muchas opciones para visitar (Loro Parque,Teide, Siam Parc, Lagos Matianez.....
A serious improvement would be to have a refrigerator in the room and expand the range of gluten-free food.
Una mejora seria dsponer de nevera en la habitacion y ampliar la oferta de la comida sin gluten
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Excellent
Me ha parecido un sitio fenomenal para pasar unos días de vacaciones y turistear, está bien situado para ver todo paseando y alternar,puerto de la cruz es un sitio precioso.el hotel está muy bien su personal muy agradable y atento,la comida está muy bien y cocinada con mucha calidad un 10.estoy seguro que pienso volver y lo recomiendo totalmente.el transporte contratado perfecto 👌💯
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Excellent
El hotel está cerca de la playa, se aparca muy bien, el edificio un poco viejo para ser 4 estrellas y el desayuno no está mal un bufet libre que tienen de todo y no falta de nada, también tiene piscina y te dan toallas
The hotel is good but a bit old to be a four-star, I would give it three stars.
El hotel está bien pero un poco viejo para ser de cuatro estrellas, yo le pondría tres
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Very good
La ubicación del hotel limpieza.
This 4-star hotel needs an urgent renovation, everything is very old and in quite bad condition. There is no mini fridge in the room, you can't have a cold water at night, the food is average, sometimes good sometimes not so much, it can be improved, the breakfast coffee is a joke, soluble machine coffee, they still have the old coffee machines, all hotels should have bean-to-cup coffee machines, it's the first 4-star hotel I've been to that doesn't have one.
Éste hotel de 4 estrellas necesita un reforma urgente, todo está muy viejo y en bastanteal estado.No hay una mini nevera en habitación,no puedes tomar una agua fría por la noche,la comida está regular,a veces bien a veces no tanto,se puede mejorar,el café del desayuno es de risa,café soluble de máquina,todavía tienen las antiguas máquinas de café, todos los hoteles deberían tener máquinas de café en grano ,es el primer hotel de 4 estrellas que he estado y no tiene.
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Very good
El personal es muy atento y servicial. El hotel esta muy cerca de la terminal de autobuses y al lado tienes la playa. Las habitaciones son amplias y comodas asi como las camas.
Although the rooms are spacious, they are old and need a facelift.
Aunque las habitaciones sean amplias son antiguas y necesitan un lavado de cara.
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Very good
Lo que menos me ha gustado de este viaje es que, para que vosotros podáis dar el viaje a precio de chollo, habéis contratado una compañía aérea de bajo coste como Ryanair, teniendo que pagar extra las maletas y el check-in; vuelo a horas intempestivas; que nos lleve al aeropuerto Tenerife Sur, cuando el hotel lo tenemos al Norte en Puerto de la Cruz, teniendo que hacer frente al traslado de ida y vuelta, a molestias, y a la pérdida de tiempo y de sueño que conlleva.
Si se suma todo lo anterior, el chollo, no es tanto chollo. Trae más cuenta ir al Corte Inglés, o a Halcón Viajes, que te lo dan todo incluido, aunque haya que pagar un poco más.
The staff is alright, but a bit cold and unfriendly.
In the room we stayed in, there is only one plug to charge all devices; there is no full-length mirror.
El personal es correcto, pero un poco frio y poco amable.
En la habitación que estuvimos, solo hay un enchufe para cargar todos los dispositivo; no hay un espejo para verse de cuerpo entero.
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Good
El servicio de restauración está bastante completo. El personal de hotel es bastante competente. Nos hemos sentido bien atendidos
We missed a little more soundproofing in the rooms. At night you can hear everything that happens in the street. The hotel is not new and I suppose that little by little the windows, etc. will be renovated.
Hemos echado de menos un poco más de insonorización en las habitaciones. Por la noche se escucha todo lo que pasa en la calle. El hotel no es nuevo y supongo que poco a poco se iran reformando los ventanales, etc.
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Very good
Show more reviews
Estuve leyendo las criticas de este hotel porque en un principio no había reservado este hotel y no tiene nada que ver las criticas con la realidad
I had booked another hotel and they changed it without telling me.
Que había reservado otro hotel y me lo cambiaron sin avisarme
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Very good
Muy bién situado, delante del mar. Con bastantes servicios.
Few hammocks.
Pocas hamacas.
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Good
Amabilidad del personal
Very noisy until the wee hours of the morning, the surrounding area is all discotheques and the streets are crowded with people who are out of date. The rooms are old and neglected. The food variety but very focused on American food.
Mucho ruido hasta altas horas de la madrugada, los alrededores son todo discotecas y las calles están abarrotadas de gente desfasada. Las habitaciones viejas y descuidadas. La comida variedad pero muy enfocada a comida americana
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Basic
Ha sido muy buena experiencia. La recomiendo totalmente. Muy cómodo en todo momento, recogida desde el aeropuerto al hotel, y vuelta. Viaje en avión muy cómodo y rápido.
Lo recomiendo 100%
The hotel room could have been a bit more comfortable, as the mattresses were regular.
La habitación del hotel podía haber sido un poco más cómoda, ya que los colchones eran regulares.
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Very good
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