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Where you’ll be

Hotel Neptuno by On Group
Paseo Central, nº45, Roquetas de Mar
8.8 3095 reviews
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Everything you need to know

This deal includes

  • Hotel Neptuno 4*, in Roquetas de Mar.
  • Available with Full Board.
Travel Dates: until October 12.

Meals & more

Full Board: make the most of every meal

If you choose Full Board, here’s how your dining experience is organised so you can plan ahead with ease:

  • Your stay begins with lunch on the day of arrival.
  • It ends with breakfast on your departure day.

Would you like to change the order? Simply contact the hotel before arrival and they will confirm if it’s possible. You’ll find the contact number on your booking confirmation, the team will be happy to assist you.

  • Please note, this applies to catering only. Be sure to check the official check-in and check-out times to organise your stay smoothly.

Why this destination is a must-visit

Roquetas de Mar: endless beaches and the authentic charm of Almería’s coastline

With its incredibly flat coastline and enviable year-round climate, this former fishing village has evolved into a complete holiday destination without losing its authentic seaside soul.

What you can’t miss:

  • Huge beaches with space for everyone: Forget about waking up early to claim your spot on the sand. Beaches like Aguadulce or Playa Serena are kilometres long, wonderfully wide and covered in soft sand that’s comfortable underfoot. There’s more than enough room to relax at your own pace.

  • Santa Ana Castle and the Harbour: The cultural heart of Roquetas de Mar. This beautifully restored 17th-century fortress can be visited free of charge. Right next to it, you’ll find the fishing harbour, the perfect place to watch the boats come and go while soaking up the local atmosphere.

  • Punta Entinas-Sabinar Natural Park: A stunning natural paradise that begins where the hotels end. Expect endless virgin dunes, pine-lined trails and peaceful wetlands where spotting wild flamingos is surprisingly easy. A beautiful contrast to the beach atmosphere.

  • The paradise of free tapas: Just like throughout Almería, every drink comes with a complimentary tapa and, you usually get to choose it yourself from the menu. Head to the harbour area or the town centre and enjoy fried fish, traditional migas or slow-cooked meat dishes for little more than the price of a couple of beers.

Our recommendation: If you’re travelling with children, or simply love animals, the Roquetas Aquarium is a fantastic visit. It’s the largest aquarium in Andalusia, where you can see everything from sharks to interactive touch pools with starfish.

Solo & family stays

  • Babies from 0 to 1: the first one stays for free, sharing bed with two adults in double and triple rooms. Should you stay with 2 babies in the same room, please contact us here, so that we can check if it is possible.

General discounts:

  • Children from 2 to 11 years old: The first child stays for FREE, The second child benefits from a 50% discount

Good to know: Discounts for children apply as long as they share the room with 2 adults or 2 people paying the adult rate.

  • The maximum room occupancy is 4 people. Please note: The accommodation does not admit a fifth person in the same room, neither adults nor children. 

  • Single occupancy surcharge: 100%, i.e., the same price as for two people in a double room.

Pet Policy

Pets are not permitted in this accommodation.

What our customers are saying about the accommodation

8.8
Very good
Based on 3095 reviews

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Select a topic to see specific reviews
Food(662)
Staff(602)
Rooms(433)
Cleanliness(380)
Buffet(232)
Location(224)
Facilities(186)
Children(133)
Activities(98)
Entertainment(82)
Breakfast(67)
Pool(67)
Accommodation(57)
Beach(56)
Maintenance(55)
Bed(50)
Car Park(47)
Comfort(46)
Bar(45)
Water Slides(44)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
8 Beatriz July 2026 The hotel is generally good and the buffet food is tasty. Drinks included with meals are a welcome extra. The pools with Water Slides are perfect and the children loved them, and best of all was the entertainment team, who worked hard to make our stay fun. Thank you.
el hotel en general esta bien, la comida buffet buena. Las bebidas incluidas en las comidas son un plus y se agradece. Piscinas ideales con toboganes que los niños han disfrutado muchisimo, y lo mejor el equipo de animacion, muy implicado en hacernos una estancia divertida. Gracias
limited variety of desserts, and repetitive
poca variedad en cuanto a los postres, y repetitivos
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Very good 10 Cindy Travelled with family July 2026 The hotel is really nice, the kids' entertainment was great, the staff were very attentive, it's relatively close to the beach, the pool with its Water Slides is perfect for little ones and we really enjoyed our stay
El hotel esta muy chulo, la animación para los peques estuvo guay, la atención del personal muy buena, esta relativamente cerca de la playa, la piscina con sus toboganes viene genial para los peques y nos gusto bastante la estancia
The dessert buffet could be improved or offer more homemade options. The only good thing is the crepe, which is made on-site, but the other creams, sponge cakes and flans are terrible.
Los postres del bufete podrían mejorarlos o hacer algo mas casero, lo único bueno es el crepe que justo lo hacen allí, pero el resto de cremas, bizcochos y flanes son malísimos
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Excellent 10 Rocio Travelled with family July 2026 It was a family holiday and we loved the hotel... the fabulous pool with its Water Slides, even for adults... good cocktails and entertainment with activities all day... thank you
Fue un viaje en familia y nos encantó el hotel ...la piscina fabulosa con sus toboganes incluso para adultos ..buenos cócteles y entretenimiento con la animación todo el día..gracias
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Excellent 10 Marcos Travelled with family July 2026 Everything is great!!!
Todo, está genial!!!
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Excellent 10 Almudena Travelled with family July 2026 The perfect hotel for families — there’s entertainment every day at all hours for both adults and children, the staff are lovely, and the buffet is excellent with everything cooked to order. Overall it’s a 10; I would definitely stay again.
El hotel perfecto para ir con niños, todos los dias a cualquoer hora hay animacion tsnto para mayores como para niños, el personal majisimo, el bufet muy bueno todo y cocinado en el instante. Vamos un 10 al hotel en general, volveria a repetir sin duda
As for me, nothing.
Por mi parte ningunq
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Excellent 9.4 Carolina Travelled with family June 2026 Very friendly staff, a supermarket two minutes away and the beach also a four-minute walk away
Personal muy amable, supermercado a dos minutos y playa tb a cuatro minutos andando
Late check-out: guests must vacate the apartments by 10:00.
Salida de la habitación más tarde, los apartamentos tienes que salís a las 10
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Excellent 9.7 Fran Travelled with family June 2026 Spectacular hotel. Great pool for little ones above all. Top restaurant — nowadays at a very high standard. The entertainers are super fun. An experience worth repeating.
Hotel espectacular. Piscina genial para pekes sobre todo Restaurante top 🔝 hoy en día a un nivel muy alto. Los animadores super divertidos. Experiencia para repetir
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Excellent 9.1 Santiago Travelled with family June 2026 My 3-year-old loved the pools and the evening entertainment, as well as the panoramic lift; I would recommend it for families with children that age.
A mi niño de 3 años le ha encantado las piscinas y la animación nocturna, además del ascensor panorámico, lo recomendaría para familias con niños de esa edad.
In high season, it’s difficult to park outside; you’ll need to go quite far.
En temporada alta, es complicado aparcar fuera, hay que irse lejos.
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Excellent 9.1 Lorant Travelled with family June 2026 For us, everything is fine. The food is typical of hotels, but you can eat and drink well. There was cava for all three meals, for example.
Para nosotros todo bien. La comida es típica de hoteles, pero se puede comer y beber bien. Habia cava para los tres comidas por ejemplo.
They do not offer service options; for example, we didn’t know whether towels are available for the pool, whether car park is available, or about sightseeing routes. If you don’t investigate what can be done or what to ask for, nobody tells you anything.
No te ofrecen opciónes de servicios, por ejemplo no sabíamos si hay toallas para las piscinas, parking disponible, rutas turísticos. Si tu no investigas de que se puede hacer o que pedir, nadie te dice nada.
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Excellent 9.1 José Angel Travelled with family June 2026 The location is superb. The food is very good. The room is very spacious. Very clean.
La ubicación estupenda. La comida muy buena. Habitación muy espaciosa. Muy limpio.
The food did not have much variety. There is no TV in the bedroom, only in the living room. Towels were scarce; we were three and there was only one a bath towel. Decoration a little old-fashioned. In our opinion, it is barely a 4-star.
La comida no había mucha variedad. No hay TV en el dormitorio, sólo en el salón. Toallas escasas, éramos tres y sólo había una de ducha. Decoración un poco antigua. Para nuestra opinión es un 4 estrellas escaso.
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Excellent 8.4 Ana Travelled with family June 2026 The hotel is very good, especially if you have a family and stay in an apartment, as it has more space. The food is excellent. I’ve stayed in much more expensive hotels and they don’t have better cuisine than this. The dining room staff are also very good. I much enjoyed the pool, and the Water Slides and the inflatable raft give the children plenty of fun.
El hotel está muy bien, sobretodo si tienes familia y te quedas en apartamento, ya que tiene más espacio. La comida es de 10. He probado hoteles mucho más caros y no tienen mejor cocina que éste. El personal del comedor también muy bien. La piscina también me ha gustado bastante y los toboganes y la colchoneta le da mucho juego a los niños.
The kids’ club and the entertainment are terrible, to the extent that I don’t plan to return to the hotel. The kids’ club opened and closed whenever it felt like it and did not respect the activity schedule, not carrying out the programmed activities. Honestly, I’ve never stayed at a hotel where the kids’ club was worse than this. The entertainment was the same old thing, with many of the programmed activities not being offered because the animators were gossiping in the kids’ club. And when they felt like doing something, it was at the wrong time, making all the guests wait. Honestly, the hotel should consider hiring another entertainment company because you can’t get worse than this.
La ludoteca y la animación es pésima, tanto que no me planteo repetir en el hotel. La ludoteca abría y cerraba cuando le daba la gana y no respetaba el horario de actividades, sin hacer las que estaban programadas. De verdad que no he estado en un hotel que la ludoteca haya sido peor que esta. La animación más de los mismos, sin hacer muchas de las actividades programadas porque los animadores estaban de cháchara en la ludoteca. Y cuando se les antojaba hacer alguna era a destiempo, haciendo esperar a todos los huéspedes. De verdad que el hotel deberia plantearse contratar otra empresa de animación porque peor no se puede hacer.
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Very good 9.4 Juan Manuel Travelled with family June 2026 Everything is perfect. Clean rooms and facilities. Attentive staff and always cleaning everything. Entertainment for children.
Todo está a pedir de boca. Habitaciones limpias e instalaciones. Personal atento y siempre limpiando todo. Animación para los pequeños de 10.
It would improve the variety at the buffet and a little the quality.
Mejoraría la variedad en el bufet y un poco la calidad.
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Excellent 8 Juan Travelled with family June 2026 The rooms, being apartment-style and very comfortable, are ideal when travelling with children.
Las habitaciones, al ser tipo apartamento muy cómodas,cuando vas con hijos.
The buffet is above average. Better than I expected. Food and drinks included.
El buffet está por encima de la media. Mejor de lo que me esperaba. Buena y bebidas incluidas.
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Very good 10 María Travelled with family June 2026 Spectacular! From facilities to the entertainment team, the food… everything perfect.
espectacular! desde instalaciones a equipo de animación, la comida… todo perfecto
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Excellent 10 Javier Travelled with family June 2026 The hotel in general is very nice, well cared for, and the staff are very friendly. Give the animators a great review!
El hotel en general está muy bien, cuidado y el personal muy agradable. Dar un super comentario a los animadores!
Nothing!!
Nada!!
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Excellent 10 Veronica Travelled with family June 2026 Everything was great. The truth is that for 4 people (2 children and us) the apartment was very spacious. Rooms with 2 beds of 1.35 m and in the living room another bed of 0.9 m and a sofa bed of 0.9 m that could also be used as a bed. The terrace is excellent for spending time with a drink or watching the night show. The buffet was abundant, varied and without queues, as was the breakfast. The staff were very professional and friendly. At the pool there was aqua gym and in the afternoon fruit skewers or an alcohol-free shot courtesy of the hotel. Sun loungers for everyone and cleaning. Direct access to the beach from the back of the pool. Second line of the beach and with a supermarket next door for any last-minute needs. All in all, a very good experience. We fully recommend the hotel. There were no crowds, although we went in the last week of June; perhaps it changes in August.
Todo genial. La verdad es que para 4 ( 2 niñas y nosotros) el apartamento muy espacioso. Habitaciones con 2 camas de 1,35 y en el salón otra cama de 90 y un sofá de 90 que también se podía utilizar como cama. Terraza genial para pasar ratos tomando algo o viendo el espectáculo de las noches. El buffet abundante, variado y sin colas así como el desayuno. El personal muy profesional y amable. En la piscina había aquagym y además por la tarde brochetas de fruta o chupito sin alcohol por cortesía del hotel. Hamacas para todo el mundo y limpieza. Acceso directo hacia la playa por la parte de atrás de la piscina. Segunda línea de playa y con un supermercado al lado para un apuro. La verdad que muy buena experiencia. Recomendamos totalmente el hotel. No había masificaciones aunque hemos ido última semana de junio, igual en agosto la cosa cambia
For instance, the safe was broken and in the shower, although it was clean, there was mold in the joints that would require maintenance work.
Por decir algo, que la caja fuerte estaba rota y que en la ducha a pesar de estar limpia había digo de moho en las juntas que precisaría de un pico de manteniendo.
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Excellent 10 Noelia June 2026 The show was a spectacle; overall it was very good.
La animación ha sido un espectáculo, todo en general muy bien
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Excellent 7.7 Jorge Travelled with family June 2026 Good variety at the buffet, as well as the waiters who were very attentive.
Buena variedad en el buffet, así como los camareros muy atentos.
Very late night entertainment schedule. With small children, finishing the show at 0:30 and having the rooms next to the stage, it was heard too much even with doors closed. Room cleaning was poor. Entertainment changed with respect to the programme and was limited.
Horario de animación nocturna muy tarde. Con niños pequeños que acabe el espectáculo a las 0:30 y tener las habitaciones al lado del escenario se oía demasiado incluso con puertas cerradas. Limpieza de las habitaciones bajo. Animación cambiante con respecto a la programación y limitada.
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Good 8.6 Marta Travelled with family June 2026 The room was very good, the hotel and the food in general were very good as well. The staff were very friendly.
La habitación estaba muy bien, el hotel y la comida en general, muy bien también. El personal, muy amable.
The evening shows would be better if they lasted until 23:30. As it is a family hotel, children cannot stay up excessively late, and there were days when the evening show finished at 00:25. My children didn’t fall asleep until 01:00, which I find far too late. Perhaps suitable for older children, yes. But we were going with a 5-year-old and a 1.5-year-old.
Los espectáculos nocturnos estarían mejor si durasen hasta las 23:30. Al ser un hotel familiar, los niños tampoco pueden irse a dormir excesivamente tarde y hubo días que el espectáculo nocturno terminó a las 00:25. Mis hijos no se durmieron hasta la 01:00, lo que me parece demasiado tarde. Quizás para niños más mayores, vale. Pero nosotros íbamos con uno de 5 años y otro de 1,5.
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Very good 9.7 Pilar Travelled with family June 2026 We were very comfortable and did not want to leave the hotel.
Estuvimos muy bien y sin ganas de salir del hotel
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Excellent
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Hotel Neptuno by On Group
Roquetas de Mar
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Hotel information

Hotel Neptuno by On Group

Paseo Central, nº45, Roquetas de Mar
8.8
3095 reviews
Staff
Excellent
Price Quality Ratio
Excellent
Rooms
Very good
Hotel Facilities
Very good
8.8
3095 reviews
Staff
Excellent
Price Quality Ratio
Excellent
Rooms
Very good
Hotel Facilities
Very good
Cleanliness
Very good
Food
Very good
Check-in and check-out times
Check in
From 14:00
Check out
Before 10:00
Hotel location
See map
Facilities and services

Main Areas

24 h reception
Heating
Air-conditioning in the main facilities
Lift
Smoking Area
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine
Snack bar

Wifi and Internet

Wi-Fi
Free Wi-Fi in common areas

Main Hotel Services

Meeting Room
Games room
Laundry Service
Hairdressing salon
Free Luggage Room
Safe at the reception
Door man

Pets

Not Pet-Friendly

Spa and wellness

Massage Parlour
Body and Facial Care Treatments

Facilities

Balcony
Ping Pong
Pool table
Lounge with TV
Zona de juegos
Solarium
Darts

Children and animation

Children's Club
Adult Entertainment
Children entertainment
Live entertainment

Baby cribs

Cots available at the hotel (Extra Fee and Request in Advance)

Swimming pools

Outdoor Pool (summer)
Check-in/out and other info
Breakfast: from 08:00h to 10:30h.
Meal times: from 1:30 pm to 3:30 pm.
Dinner Schedule: from 20:00h to 22:30h.
Cafeteria hours: from 09:00h to 24:00h.
beach bar: From 12 noon, in summer season.
cribs: €5/night (on request and availability).
Safe: 2.5€/night and 15€/week. A deposit of 10€ in cash must be left at reception.
Gym: free of charge!
Indoor swimming pool: only available in winter.
Children's Club: from 11:00h to 14:30h and from 15:30hh to 19:30hh.
Indoor and outdoor car park (check rates at reception): Subject to availability upon arrival

Parking

Parking 1
The accommodation has an indoor car park with extra charge
  • 15€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.
To consider:
  • Deposit of 50 € for the remote control, refundable at the end of the stay.
  • Subject to availability upon arrival
Parking 2
The accommodation has an outdoor car park with extra charge
  • 10€ / Per night
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.
To consider:
  • Subject to availability upon arrival

Pet Policy

Pets are not permitted in this accommodation.

Where you’ll be

Address: Paseo Central, nº45
Hotel Neptuno by On Group Paseo Central, nº45
About the accommodation

The Hotel Neptuno by On Group 4* is located in Roquetas de Mar, 250 meters from the sea, and very close to the Playa Serena golf course. The accommodation ski offers all the amenities of a modern and comfortable establishment.

It has 24-hour reception, heating and air conditioning, restaurant and snack bar, sun terrace with hammocks, Crib/Cot for a fee, free wifi throughout the hotel and outdoor car park for a fee. It also offers massages and treatments that you can consult their rates directly at reception.

It has hotel rooms and apartments with a high level of equipment, making it ideal for your family and golf holiday s.

If you stay in a room, you will have TV, telephone, heating and air conditioning, free wifi, safe (for a fee) and bathroom with shower or bathtub.

If you stay in the apartments you will have a kitchen area with hotplates, refrigerator, freezer, microwave, coffee maker and toaster. They also have television, telephone and bathroom with shower or bathtub and hairdryer.

In summer season, the beach bar is open from 12 noon so you can cool off with a drink, or try their selection of snacks, ice cream and tapas typical of the area, great!
 
Also in summer they offer entertainment program for adults and children, so that no one is left without enjoying a well-deserved holiday in Roquetas de Mar.
 
Booking this accommodation we recommend that you enjoy Playa Serena, a very long and very wide beach where you will be very easy to find a place. You can also visit Roquetas de Mar, located less than 6km from the accommodation, where you can stroll along the promenade of the town, visit the Castle of Santa Ana and enjoy its atmosphere.
 
Do not hesitate and book now at Hotel Neptuno by On Group 4 * for a few days as a couple or family!
 

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.

Some of the services listed may require a fee. You can check the rates directly at the accommodation. All information in this listing is subject to change by the accommodation. If you have any questions, please contact us.

What our customers are saying about the accommodation

8.8
Very good
Based on 3095 reviews

Photos shared by our customers

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Select a topic to see specific reviews
Food(662)
Staff(602)
Rooms(433)
Cleanliness(380)
Buffet(232)
Location(224)
Facilities(186)
Children(133)
Activities(98)
Entertainment(82)
Breakfast(67)
Pool(67)
Accommodation(57)
Beach(56)
Maintenance(55)
Bed(50)
Car Park(47)
Comfort(46)
Bar(45)
Water Slides(44)
Real reviews
All reviews have been carefully checked and verified.
Real reviews
All reviews have been carefully checked and verified.
8 Beatriz July 2026 The hotel is generally good and the buffet food is tasty. Drinks included with meals are a welcome extra. The pools with Water Slides are perfect and the children loved them, and best of all was the entertainment team, who worked hard to make our stay fun. Thank you.
el hotel en general esta bien, la comida buffet buena. Las bebidas incluidas en las comidas son un plus y se agradece. Piscinas ideales con toboganes que los niños han disfrutado muchisimo, y lo mejor el equipo de animacion, muy implicado en hacernos una estancia divertida. Gracias
limited variety of desserts, and repetitive
poca variedad en cuanto a los postres, y repetitivos
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Very good 10 Cindy Travelled with family July 2026 The hotel is really nice, the kids' entertainment was great, the staff were very attentive, it's relatively close to the beach, the pool with its Water Slides is perfect for little ones and we really enjoyed our stay
El hotel esta muy chulo, la animación para los peques estuvo guay, la atención del personal muy buena, esta relativamente cerca de la playa, la piscina con sus toboganes viene genial para los peques y nos gusto bastante la estancia
The dessert buffet could be improved or offer more homemade options. The only good thing is the crepe, which is made on-site, but the other creams, sponge cakes and flans are terrible.
Los postres del bufete podrían mejorarlos o hacer algo mas casero, lo único bueno es el crepe que justo lo hacen allí, pero el resto de cremas, bizcochos y flanes son malísimos
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Excellent 10 Rocio Travelled with family July 2026 It was a family holiday and we loved the hotel... the fabulous pool with its Water Slides, even for adults... good cocktails and entertainment with activities all day... thank you
Fue un viaje en familia y nos encantó el hotel ...la piscina fabulosa con sus toboganes incluso para adultos ..buenos cócteles y entretenimiento con la animación todo el día..gracias
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Excellent 10 Marcos Travelled with family July 2026 Everything is great!!!
Todo, está genial!!!
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Excellent 10 Almudena Travelled with family July 2026 The perfect hotel for families — there’s entertainment every day at all hours for both adults and children, the staff are lovely, and the buffet is excellent with everything cooked to order. Overall it’s a 10; I would definitely stay again.
El hotel perfecto para ir con niños, todos los dias a cualquoer hora hay animacion tsnto para mayores como para niños, el personal majisimo, el bufet muy bueno todo y cocinado en el instante. Vamos un 10 al hotel en general, volveria a repetir sin duda
As for me, nothing.
Por mi parte ningunq
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Excellent 9.4 Carolina Travelled with family June 2026 Very friendly staff, a supermarket two minutes away and the beach also a four-minute walk away
Personal muy amable, supermercado a dos minutos y playa tb a cuatro minutos andando
Late check-out: guests must vacate the apartments by 10:00.
Salida de la habitación más tarde, los apartamentos tienes que salís a las 10
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Excellent 9.7 Fran Travelled with family June 2026 Spectacular hotel. Great pool for little ones above all. Top restaurant — nowadays at a very high standard. The entertainers are super fun. An experience worth repeating.
Hotel espectacular. Piscina genial para pekes sobre todo Restaurante top 🔝 hoy en día a un nivel muy alto. Los animadores super divertidos. Experiencia para repetir
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Excellent 9.1 Santiago Travelled with family June 2026 My 3-year-old loved the pools and the evening entertainment, as well as the panoramic lift; I would recommend it for families with children that age.
A mi niño de 3 años le ha encantado las piscinas y la animación nocturna, además del ascensor panorámico, lo recomendaría para familias con niños de esa edad.
In high season, it’s difficult to park outside; you’ll need to go quite far.
En temporada alta, es complicado aparcar fuera, hay que irse lejos.
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Excellent 9.1 Lorant Travelled with family June 2026 For us, everything is fine. The food is typical of hotels, but you can eat and drink well. There was cava for all three meals, for example.
Para nosotros todo bien. La comida es típica de hoteles, pero se puede comer y beber bien. Habia cava para los tres comidas por ejemplo.
They do not offer service options; for example, we didn’t know whether towels are available for the pool, whether car park is available, or about sightseeing routes. If you don’t investigate what can be done or what to ask for, nobody tells you anything.
No te ofrecen opciónes de servicios, por ejemplo no sabíamos si hay toallas para las piscinas, parking disponible, rutas turísticos. Si tu no investigas de que se puede hacer o que pedir, nadie te dice nada.
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Excellent 9.1 José Angel Travelled with family June 2026 The location is superb. The food is very good. The room is very spacious. Very clean.
La ubicación estupenda. La comida muy buena. Habitación muy espaciosa. Muy limpio.
The food did not have much variety. There is no TV in the bedroom, only in the living room. Towels were scarce; we were three and there was only one a bath towel. Decoration a little old-fashioned. In our opinion, it is barely a 4-star.
La comida no había mucha variedad. No hay TV en el dormitorio, sólo en el salón. Toallas escasas, éramos tres y sólo había una de ducha. Decoración un poco antigua. Para nuestra opinión es un 4 estrellas escaso.
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Excellent 8.4 Ana Travelled with family June 2026 The hotel is very good, especially if you have a family and stay in an apartment, as it has more space. The food is excellent. I’ve stayed in much more expensive hotels and they don’t have better cuisine than this. The dining room staff are also very good. I much enjoyed the pool, and the Water Slides and the inflatable raft give the children plenty of fun.
El hotel está muy bien, sobretodo si tienes familia y te quedas en apartamento, ya que tiene más espacio. La comida es de 10. He probado hoteles mucho más caros y no tienen mejor cocina que éste. El personal del comedor también muy bien. La piscina también me ha gustado bastante y los toboganes y la colchoneta le da mucho juego a los niños.
The kids’ club and the entertainment are terrible, to the extent that I don’t plan to return to the hotel. The kids’ club opened and closed whenever it felt like it and did not respect the activity schedule, not carrying out the programmed activities. Honestly, I’ve never stayed at a hotel where the kids’ club was worse than this. The entertainment was the same old thing, with many of the programmed activities not being offered because the animators were gossiping in the kids’ club. And when they felt like doing something, it was at the wrong time, making all the guests wait. Honestly, the hotel should consider hiring another entertainment company because you can’t get worse than this.
La ludoteca y la animación es pésima, tanto que no me planteo repetir en el hotel. La ludoteca abría y cerraba cuando le daba la gana y no respetaba el horario de actividades, sin hacer las que estaban programadas. De verdad que no he estado en un hotel que la ludoteca haya sido peor que esta. La animación más de los mismos, sin hacer muchas de las actividades programadas porque los animadores estaban de cháchara en la ludoteca. Y cuando se les antojaba hacer alguna era a destiempo, haciendo esperar a todos los huéspedes. De verdad que el hotel deberia plantearse contratar otra empresa de animación porque peor no se puede hacer.
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Very good 9.4 Juan Manuel Travelled with family June 2026 Everything is perfect. Clean rooms and facilities. Attentive staff and always cleaning everything. Entertainment for children.
Todo está a pedir de boca. Habitaciones limpias e instalaciones. Personal atento y siempre limpiando todo. Animación para los pequeños de 10.
It would improve the variety at the buffet and a little the quality.
Mejoraría la variedad en el bufet y un poco la calidad.
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Excellent 8 Juan Travelled with family June 2026 The rooms, being apartment-style and very comfortable, are ideal when travelling with children.
Las habitaciones, al ser tipo apartamento muy cómodas,cuando vas con hijos.
The buffet is above average. Better than I expected. Food and drinks included.
El buffet está por encima de la media. Mejor de lo que me esperaba. Buena y bebidas incluidas.
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Very good 10 María Travelled with family June 2026 Spectacular! From facilities to the entertainment team, the food… everything perfect.
espectacular! desde instalaciones a equipo de animación, la comida… todo perfecto
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Excellent 10 Javier Travelled with family June 2026 The hotel in general is very nice, well cared for, and the staff are very friendly. Give the animators a great review!
El hotel en general está muy bien, cuidado y el personal muy agradable. Dar un super comentario a los animadores!
Nothing!!
Nada!!
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Excellent 10 Veronica Travelled with family June 2026 Everything was great. The truth is that for 4 people (2 children and us) the apartment was very spacious. Rooms with 2 beds of 1.35 m and in the living room another bed of 0.9 m and a sofa bed of 0.9 m that could also be used as a bed. The terrace is excellent for spending time with a drink or watching the night show. The buffet was abundant, varied and without queues, as was the breakfast. The staff were very professional and friendly. At the pool there was aqua gym and in the afternoon fruit skewers or an alcohol-free shot courtesy of the hotel. Sun loungers for everyone and cleaning. Direct access to the beach from the back of the pool. Second line of the beach and with a supermarket next door for any last-minute needs. All in all, a very good experience. We fully recommend the hotel. There were no crowds, although we went in the last week of June; perhaps it changes in August.
Todo genial. La verdad es que para 4 ( 2 niñas y nosotros) el apartamento muy espacioso. Habitaciones con 2 camas de 1,35 y en el salón otra cama de 90 y un sofá de 90 que también se podía utilizar como cama. Terraza genial para pasar ratos tomando algo o viendo el espectáculo de las noches. El buffet abundante, variado y sin colas así como el desayuno. El personal muy profesional y amable. En la piscina había aquagym y además por la tarde brochetas de fruta o chupito sin alcohol por cortesía del hotel. Hamacas para todo el mundo y limpieza. Acceso directo hacia la playa por la parte de atrás de la piscina. Segunda línea de playa y con un supermercado al lado para un apuro. La verdad que muy buena experiencia. Recomendamos totalmente el hotel. No había masificaciones aunque hemos ido última semana de junio, igual en agosto la cosa cambia
For instance, the safe was broken and in the shower, although it was clean, there was mold in the joints that would require maintenance work.
Por decir algo, que la caja fuerte estaba rota y que en la ducha a pesar de estar limpia había digo de moho en las juntas que precisaría de un pico de manteniendo.
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Excellent 10 Noelia June 2026 The show was a spectacle; overall it was very good.
La animación ha sido un espectáculo, todo en general muy bien
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Excellent 7.7 Jorge Travelled with family June 2026 Good variety at the buffet, as well as the waiters who were very attentive.
Buena variedad en el buffet, así como los camareros muy atentos.
Very late night entertainment schedule. With small children, finishing the show at 0:30 and having the rooms next to the stage, it was heard too much even with doors closed. Room cleaning was poor. Entertainment changed with respect to the programme and was limited.
Horario de animación nocturna muy tarde. Con niños pequeños que acabe el espectáculo a las 0:30 y tener las habitaciones al lado del escenario se oía demasiado incluso con puertas cerradas. Limpieza de las habitaciones bajo. Animación cambiante con respecto a la programación y limitada.
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Good 8.6 Marta Travelled with family June 2026 The room was very good, the hotel and the food in general were very good as well. The staff were very friendly.
La habitación estaba muy bien, el hotel y la comida en general, muy bien también. El personal, muy amable.
The evening shows would be better if they lasted until 23:30. As it is a family hotel, children cannot stay up excessively late, and there were days when the evening show finished at 00:25. My children didn’t fall asleep until 01:00, which I find far too late. Perhaps suitable for older children, yes. But we were going with a 5-year-old and a 1.5-year-old.
Los espectáculos nocturnos estarían mejor si durasen hasta las 23:30. Al ser un hotel familiar, los niños tampoco pueden irse a dormir excesivamente tarde y hubo días que el espectáculo nocturno terminó a las 00:25. Mis hijos no se durmieron hasta la 01:00, lo que me parece demasiado tarde. Quizás para niños más mayores, vale. Pero nosotros íbamos con uno de 5 años y otro de 1,5.
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Very good 9.7 Pilar Travelled with family June 2026 We were very comfortable and did not want to leave the hotel.
Estuvimos muy bien y sin ganas de salir del hotel
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Excellent
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